PROFESSIONAL SUMMARY:

• 10 years of IT experience with above 4+ years of experience in the Salesforce.com as Salesforce Lead Developer.
• Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.
• Extensive experience on working with custom objects, custom fields, Pick - list, page layouts, Workflow Alerts and Actions, Approval Process, Validation Rules, custom Tabs, custom reports, report folders, report extractions to various formats.
• Good Knowledge on Sales Cloud, Service Cloud and Apex Programming on Force.com Platform.
• Experienced in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing and Deployment.
• Experienced in Batch Apex and Scheduler interface.
• Hands-on experience in Digital Marketing.
• Mostly worked in Agile environment.
• Extensive experience in analysis, design and development of Business Applications with Salesforce CRM as the focus area.
• Hands on experience in Salesforce.com Development by developing the presentation layer in Visualforce and business logic in the Apex Programming by creating/using the Classes, Triggers, Standard Controllers, Custom Controllers, Controller Extensions.
• Have good working knowledge in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
• Experience in bulk data migration from Excel, MS outlook and Legacy Systems to Salesforce.com using ApexData Loader, DemandTools, and Import Wizard.
• Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
• Highly motivated team player with excellent communication, presentation and interpersonal skills. Willing to work in a challenging and cross-platform environment
• Developed Visual force pages and Custom Objects using Apex Programming on Force.com Platform.
• Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization.
• Good development experience with Visual force, SOSL, SOQL, Apex Trigger, Apex Class, Visual Force (Page, Component & Controllers) and custom user interfaces using HTML.
• Extensive experience of automating complex business processes using declarative features such as workflows, approval process, dynamic approval process, sharing rules and validation rules.
• Experience on various App Exchange tools like HEDA, NPSP, Dupeblocker, Linvio Events.
• Excellent team player, self-motivated, quick learner with good communication skills and trouble-shooting capabilities.

TECHNICAL SKILLS:

SFDC: Apex, Visual Force, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, Salesforce.com, Force.com IDE, ApexDataLoader, Roles & Profiles, Web integration(Basic)

Languages: Java, HTML, Apex, CSS, C, C++, JCL, COBOL

Databases: DB2, Oracle

Tools: QTP, DemandTools, Apex DataLoader

PROFESSIONAL EXPERIENCE:

Confidential, Washington D.C

Salesforce Developer

Responsibilities:

• Govern the proper use of and promotion of best practices for the Digital Marketing solution.
• Identify most effective marketing channels and work with departments to maximize these solution as they evolve with newer technologies such as social media, event management, etc.
• An understanding of variety of tools, methodologies and best practices needed to effectively manage a digital marketing enterprise including HTML, Google Analytics, SEO/SEM, pay per click marketing, digital ad networks, social media marketing platforms, and content management systems.
• Assist in analysis of business use cases against various Digital Marketing solutions like Pardot, Marketo, Eloqua, etc.
• Integrating with Salesforce and track the various features of Digital Marketing solutions.
• Gathering Information on current process, analyzing the information, documenting the functional and nonfunctional requirements.
• Designed the new process of integrating the data from AY to SF using Box.com, Informatica cloud and Salesforce.
• Developed and deployed the Custom objects, Record Types, Page layouts to collect and store the information to process in batch job.
• Developed and deployed the Apex batch class, Test Class to process the data from the Import table to corresponding Contacts and Student Management table.
• Developed batch scripts, Informatica tasks to process the files Box.com to Salesforce.
• Developed Reports and Dashboard to reconcile the number of records received from Informatica cloud and processed in Apex Batch job.
• Created Workflow and Process Builder based on business Use cases.
• Assisting in User Acceptance Test.
• Gathering Information on current processes, analyzing the information, documenting the functional and nonfunctional requirements.
• Designed, developed and deployed Apex Classes, Controller Classes, Apex Triggers and Test Classes for various functional scenarios.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, VisualForce Pages to suit to the needs of the application.
• Learned various app exchange tools which are installed in their production environment like Dupeblocker, NPSP, HEDA, etc.
• Learned and supported the Form Assembly tools which are commonly used to gather the registrant’s information for MSB event sessions
• Have hands-on experience in Sales Cloud and Service Cloud.
• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Created various Approval Process, Process builder, workflows for both standard and custom objects.
• Used Dataloader, DemandTools for import and export bulk data.
• Developed and configured various Reports and Report Folders for different user profiles based on the organization initiatives.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Managed and refreshes the Sandboxes after every sprint.
• Perform Weekly backup of production data.
• Gathering Information on current processes, analyzing the information, documenting the functional and nonfunctional requirements.
• Designed, developed and deployed Controller Classes and Test Classes.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, VisualForce Pages to suit to the needs of the application.
• Developed a Visualforce page with a Responsive Web Design, which will be available for Tablets, desktop and smart Phones.

Confidential, San Antonio

Salesforce Lead Developer

Responsibilities:

• Developing salesforce applications for Confidential .
• Leading the team of 2 people in onsite and 5 people from offshore salesforce development team.
• Worked on various salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, VisualForce Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes Extension Classes to support VisualForce pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
• Created various Batch Apex classes and scheduled to load mass data based on business needs.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Involved in design, coding, and maintenance phase.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and nonfunctional requirements. 
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Designed, and developed the Custom objects, validation rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
• Developed and Customized User interface in Salesforce.com using Visualforce, Apex controllers and Force.com IDE.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using DataLoader and Import Wizard.
• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Developed and configured various Reports and Report Folders for different user profiles based on the organization initiatives.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Created data migration document for import/export of data from Salesforce.com environment.
• Developed dynamic salesforce.com VisualForce pages using Apex
• Worked with admin team to create users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Worked with admin team to create profiles and implemented Object and field level security to hide critical information on the profile users.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Maintained the existing systems which integrated with Salesforce using REST protocol.

Environment: Batch Apex, Validation Rules, Workflows, Triggers, Custom Settings, Test Classes, Objects, Fields, Data Loader, Reports, Workbench

Confidential, San Antonio

Salesforce Developer

Responsibilities:

• Analyzing and providing validation support for operational changes in areas such as network, servers, database, host, and firewall
• Taken part in identifying, planning and implementing new Salesforce.com features and functions (New screens, workflow, force.com objects, and reports, apex code) to meet business requirements.
• Created User Accounts, Roles, Public groups, Role hierarchies, sharing rules, Field and Record level permissions to manage sharing access among different users.
• Used Force.com developer toolkit to develop custom business logic using Apex Classes, Custom Controllers, Controller Extensions and Triggers.
• Intensively worked on standard objects like Leads, Accounts, Contacts and Contracts.
• Customized homepage by creating various Custom Components and Links.
• Created Visualforce Pages to organize custom fields, custom links, related lists, and other components as per organization requirements
• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and nonfunctional requirements. 
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Designed, and developed the Custom objects, validation rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
• Developed and Customized User interface in Salesforce.com using Visualforce, Apex controllers and Force.com IDE.
• Integrated external financial systems for synching data in Salesforce.
• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Assigning the case number for each instance of error occurred during training classes.
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using DataLoader and Import Wizard.
• Developed and configured various Reports and Report Folders for different user profiles based on the organization initiatives.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Created data migration document for import/export of data from Salesforce.com environment.
• Created workflow rules and defined related tasks, Email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules and formula fields to the custom objects.
• Created several Reports and Dashboards to track the performance and growth.
• Worked with Salesforce premier support to short list the technical challenges and governor limits
• Performed Unit Testing, Integration Testing.

Environment: Salesforce platform User Licenses, Validation Rules, Triggers, Custom Settings, Objects, Fields, Reports, Workflows, Test Classes, public Groups, Apex sharing, Reports, Workbench, Data Loader.

Confidential

Mainframe Developer

Responsibilities:

• Understanding the existing system to support it and provide enhancements.
• Gathering requirements from clients
• Handling requests and software enhancements for the system.
• Coding and Testing in Mainframes Environment.
• Designed and developed various JCL jobs,
• Performed Unit Testing, Integration Testing.
• Involved in solving the issues posted in System Testing and UAT Testing.
• Addressed the Functional and Technical Issues reported from client side.
• Taken part in the weekly status meetings and solved reported maintenance issues.
• Used JDBC for communicating with the database.
• Used DB2 database and writing SQL queries.
• Involved in code review manual testing and bug fixing.
• Abend Analysis and Resolution of Mainframes Batch Jobs.
• Advising Clients about possible flow defects in the system and ways of improving the present application.

Environment: Mainframe, DB2.