PROFILE:

Certified Professional Business Analyst with a strong technical and business background allowing me to understand and communicate with both the stakeholders and developers. My in - depth knowledge of databases, background processing and accounting principles allow me to write both functional and business requirements. I pride myself in considering the end user’s experience while designing front-end functionality. My broad experience in different industries demonstrates my adaptability and has provided me a wealth of knowledge that can be tapped into and applied to any project.

Technical Skills:Software/Languages:

• MS Project
• Visio
• SharePoint
• Demantra
• TFS
• Salesforce
• Toad
• SQL Navigator
• SQL
• PL/SQL
• XML
• Oracle
• Oracle Reports

PROFESSIONAL EXPERIENCE:

Confidential, NY

Sr. Business Analyst 

Responsibilities:

• Solutions lead on the implementation of a new Trade Promotion Management System; where 376M of trade spend and 6000 promotions were planned for new fiscal year.
• Maintained business/client relationship up to the highest level. Ensured stakeholder engagement and buy in for the recommended solution.
• Worked in conjunction with the project manager, responsible for full life-cycle project management on projects that supported the business objective.
• Managed both business and IT project deliverables.
• Facilitated meetings with core teams and department managers.
• Governed project expectations with team members and stakeholders.
• Ensured project was aligned with compliance rules.
• Represented project during weekly CAB (Change Advisory Board) meetings.
• Oversaw venders throughout the lifecycle of the project.
• Reviewed and defined vendor contracts, ensure business objectives were met.
• Responsible for contract deliverable management.
• Performed SOW pre-signoff reconciliation.
• Identified opportunities for better change adoption.
• Mapped current business processes; identified areas of change in order to align with the new system.
• • Translated complex business requirements into both business and functional requirements.
• Identified problem areas; worked with stakeholders and vender to resolve issue.
• Collaborated with development resources to build future enhancements.
• Provided key inputs into SIT (Systems Integration Testing), UAT (User Acceptance Testing), and Regression Testing
• Provided input into user guides and training delivery.

Confidential, NY

Business Systems Analyst

Responsibilities:

• Responsible for task and resource management.
• Coordinated onshore and offshore development; ensured project dates remained on target.
• Held weekly team status meeting to ensure all active tasks remained on target.
• Tracked project milestones using MS project or Excel.
• Facilitated lesson learned meetings after monthly deployments.
• Developed and delivered progress reports, requirements documentation, and presentations.
• Identified opportunities for improvement pre and post-implementation.
• Improved requirements by capturing a customer’s response history to legal questions.
• Enhancement prevented a potential law suit by providing traceability into the customer’s responses.
• Lead BA\PM on website redesign (Quick Quote project)
• Reduced application entry time. Increased page visits and session duration time.
• Created wireframes and functionality that enhanced the user experience
• Conducted workshops to obtain requirements feedback and identify areas of improvement.
• Performed product research for new software initiative.
• Performed gap analysis on software functionality and requirements.
• Gathered information for building Business Case and ROI for presentation to management.

Business Analyst Consultant 

Responsibilities:

• Worked onsite with client in the healthcare industry.
• Lead a team of 3 BA’s to work with the PMO on the implementation a new issue tracking software (TFS).
• Created processes to assist in the transition from their legacy system to the new system.
• Defined new processes to provide optimal reporting, tracking and history of issues.
• Documented procedures and provided training on the system.
• Created templates for use by consumer facing departments for eliciting information from the client.
• Collaborated with management to define and evolve the role and responsibilities of a Business Analyst.
• Gathered requirements and translated them into user stories for development.

Business Analyst-Project Lead 

Responsibilities:

• Worked directly with external clients to define software solutions that met their requirements.
• Performed both gap analysis and risk assessments on client enhancement requests.
• Defined acceptance criteria for the solutions.
• Ensured requirements were aligned with the SOW.
• Monitored and reported on the status of requirements.
• Lead lessons learned meetings, coordinating with global team members.
• Coordinated UAT testing and deployments.
• Implemented the process of sending out release notes prior to the releases.
• Designed templates used for documenting requirements, release notes, meeting agenda and minutes.
• Created a Business Analyst Center of Excellence on SharePoint.

Sr. Technical Business Analyst

Responsibilities:

• Lead daily task review meetings with Web Development manager and Application Manager.
• Reviewed tasks for sufficient information, assigned priority, resources and production dates.
• Produced monthly status reports.
• Project lead for ID conversion, which affected 5 computer systems and 8 internal and external businesses.
• Facilitated stakeholder meetings, with 10 + stakeholders from 6 different departments.
• Managed small scale projects up to 500 project hours.
• Lead BA on legacy system data conversion.
• Performed data analysis and mapping.
• Wrote the functional requirements including designing the table structures used to house the data.
• Worked collectively with stakeholders and IT to design new applications, including prototyping front functionality.

Confidential New York, NY

 Sr. Business Systems Analyst Consultant 

Responsibilities:

• Gathered, researched and documented business requirements for online student enrollment system.
• Responsible for the execution of the Match Algorithm (used for the placement of 100,000 students into High Schools throughout the 5 boroughs).
• Executed and ensured the successful completion of the 11 processes associated with algorithm.
• Reviewed reports and numbers for accuracy, prior to press release.
• Managed 5 large-scale data entry projects per school year.
• Supervised groups of 25 people or more.
• Streamlined the data entry process, trimming 2 minutes off of each application being entered.
• Allowed data entry to be completed faster, saving additional labor cost.
• Responsible for six annual large-scale mailings, in excess of 200,000 images.
• Implemented a cost effective way to mail applications, saving the company thousands in postal costs over the life of project.
• Worked with print vendor, to ensure deadlines were met.
• Utilized SQL to perform ad hoc reporting, data mining and validation, used for policy decisions.
• Developed Documentation.
• Created online help manual for use at 1,100 locations at the counselor and administration levels.
• Developed training materials.