SUMMARY

• An accomplished and results - driven senior executive IT Product Development and Management professional with over 17 years’ success leading highly complex product development, mobile and web-based responsive design products, cloud computing deployments, data analytics, data warehousing, RDC (Rapid Report Creation), technology operations, & infrastructure projects from ground up with traditional companies and startups. Experience taking a service company to a product company at SEI Investments and building teams from ground up.
• Administers multimillion-dollar budgets and drives cost savings, integrating strong leadership and advanced stakeholder engagement capabilities. Leverages innovative thinking in solving complex problems and managing conflict, directs geographically dispersed cross-functional global teams, consultants, and project resources to success, and serves as trusted advisor and partner to Senior Executive Leadership.
• Excellent Communication and Interpersonal skills.

PROFESSIONAL EXPERIENCE

Confidential, New Castle, DE

Sr. Executive

Responsibilities:

• Participated in drawing up product launch strategies and deployment timelines for Medicare products.
• Established training centers for State Workers across the State of Delaware.
• Single handedly created, framed, managed security policies and procedures.
• Independently assessed Security Risk for each Product Portfolio plus certification for the Confidential and State’s Security guidelines required by CMS, SSA and Federal agencies.
• Achieved over 50% in productivity gain and budget savings by employing automation techniques across applications, systems, security and training for state workers.
• Led multi-million-dollar Infrastructure and software automation projects for State of Delaware Health and Social Services department to increase productivity and reduce support costs.
• Sr. Technology Manager for State of Delaware leading $212 million Eligibility Modernization Project to convert IBM mainframe Medicaid Eligibility System to client server in order to meet Affordable Care Act (ACA) Federal Mandate.
• Managed and mentored over 100+ Vendor, Contractor and State Staff on various healthcare eligibility and healthcare financial Application Products, Solutions, Infrastructure Systems, Security, Risk and Compliance (HIPAA and NIST 800-53 Guidelines).
• Collaborated with cross-functional teams, executives, business divisions, external interface partners and federal agency partners (CMS, SSA, IRS, Experian and more) to launch new products and services, enhancements on time and within allowed budget allowance.
• Responsible for timely and accurate review of vendor solutions through architectural blueprints, road maps, standards, and guiding principles that are aligned with SOA, TOGAF and ITIL.
• Participated to solution Physical (hardware) and Logical (software) Environment Architecture and Implementation of new application products across multiple data centers.
• Participated in developing budget, cost reduction, software automation, product optimization and marketing across divisions.
• Developed and identified productive gaps across technologies. Researched and recommended future product improvement across hardware and software domain.
• Led Infrastructure Solution Architecture team for the State of Delaware to build, integrate and deploy state art of the 3-Tier Architecture Systems for the State across the Modernization Projects.
• Led design architecture, strategy, and implementation of applications, security and infrastructure systems of vendor managed solutions from Microsoft Product Book (ASP.NET 3.5/4.0 Framework, SQL Server, SSIS Packages, BizTalk Services), Oracle Security Product Suite (OIM, OAM, OAAM, Oracle DB), Dollar Univer$e (Batch Scheduler), HP ArcSite (SIEM), IBM APP SCAN, Oracle Middleware Fusion Suite (Identity Approval and Request Provisioning), Oracle OEG WebGate (Oracle Enterprise Gateway), AngularJS and more.
• Led vendor managed resources and support personnel.
• Consulted upon and drove hardware, software and support service level agreements with Vendors and Partners.
• Achieved over 50% increase in productivity and support costs across infrastructure systems, application modernization across multiple product portfolio domains.

Confidential , jersey city, nj

Sr. VP

Responsibilities:

• Leading projects for over 17 middle office applications.
• Helped create an industry first mobile delivery product platform integrated with product repository to assist sales and marketing groups.
• Driving complete product and marketing strategy for 10-12 financial driven products.
• Assisted senior leadership to create strategic program delivery, product plan, roadmap, solutions architecture execution and product portfolio planning
• Led mobile development and internal cloud engineering teams to increase productivity, depth and harmonization across fund investment platforms, operations, business intelligence solution, sales and marketing platforms.
• Provided strategic direction on projects geared towards global product development and automation, product repository, mobile platform delivery for sales & marketing business units.
• Streamlined operations governance model, harmonized and unify BAU for high profile client SLA, optimized Delivery and Operations structure thru gap analysis and accountability to retain multi-million dollar client SOW plus attract new business.
• Contributed to New Client on-boarding RFP’s.
• Planned automation projects to assist high profile clients to leverage fund investment middle office operations which included ETL processes, database integration/consolidation, third party business utilities and software applications integrated across the platform and operations delivery.
• Worked with global development teams, infrastructure engineering, security architects, application architects on business intelligence solutions, product & application delivery via product platforms consisting of: (Java, JMS Messaging, .NET, IBM Websphere, MQ Messaging for Security Execution & Recon Notification, third party financial integrated tools for reporting: business objects, micro strategy and more).
• Led institutional fund investments teams consisting of 17 middle office applications for automation projects operated across EMEA, APAC AND Americas.

Confidential , New York, NY

Sr. Executive

Responsibilities:

• Led product development, virtualization, automation, optimization, management, data center automation, data center consolidation, EOL server upgrades/maintenance and support for Infrastructure & Data Center Management and Monitoring tools integrated with key systems and applications.
• Drive product improvement strategy to expand functionality and facilitate adoption companywide.
• Provided oversight for all IT and Change within infrastructure and security systems as a senior member of Change Advisory Board (ITIL Process Improvements) and PMO Governance team.
• Owned the product(s) roadmap(s), features, maintenance, development, implementation, training and support.
• Selected by Director to lead and manage numerous country specific local and regional initiatives to drive innovation. Lead global teams - operations, development, service integrations, provisioning managers, and systems builders. Allocated capacity across business functions to meet BAU and new initiatives.
• Developed, managed business project plan and executed to deliver the products and services. Managed direct global (on/off shore) reports: 15-20 personnel. Indirect reports across operations & delivery 100-150+.
• Led business operations, global development teams (across continents), global product support and vendor managed developers to streamline the logistical issues related to product adoption, implementation and delivery.
• Partner with senior technology leadership, including C-Level Executives, Directors and MDR’s, to define long-term product objectives, negotiate and plan project financials and resource planning plus mitigate risks.
• Instrumental member of PMO enabling strategic planning and execution of critical initiatives focused on technology enhancements, product improvements, adoption, and EOL software & hardware upgrades.
• Oversee global operations, delivery, software applications development and support engineering teams across Americas and APAC.
• Lead, managed and worked with global development teams to implemented custom CMS (content management system) for Infrastructure Data.
• Helped implement data center automation using vendor based custom mobile tablet development solutions with projected productivity increase by 50% and achieve 99.99% audit controls within CS Data Centers Globally.
• Led re-engineering of business process UI-user interface (Tibco GI) to address the gaps in workflow, consistency and automation. Also, re-engineered existing business intelligence excel document model conversion to Silverlight UI.
• Boosted system stability from 80% to 99.99% within the first 8 weeks through vital workflow enhancements.
• Developed and executed disaster recovery plans, negotiated maintenance contracts and product enhancement RFC with vendors.
• Led efforts to achieve platform adoption across multiple data provisioning centers globally; improved adoption confidence from 50% to 80% resulting in 50% increase in project funding.

Program/Project Technology and Methodologies: CMMI ¾, ITIL, TOGAF, Microsoft Project 2010, Excel, MS Office, Agile/Scrum, Waterfall, SOX, SAS 70

Confidential, Oaks, PA

Product Platform Manager

Responsibilities:

• Held full responsibility for managing internal and external hedge fund portal (.com) and middle/back-office operations platform comprised of processing approx. 6-8 billion dollars’ worth of investments portfolios (hedge funds, fund of funds, investor services, private equity, fund investments, fund portfolio accounting).
• Full ownership of the product platform road-map and budget plus responsibility of global operations (EMEA and Americas) with delivery and development based out of US, Ireland and India.
• Achieved fund growth from 1.5 Billion in 2007 to 8 Billion by 2011, via expansion of Fund Investment Platform.
• Full responsibility of staff recruitment and training globally (onshore/offshore) consisted of (System Engineers, Application Architects, QA Tester and Designers).
• Responsible for the increase in team size from 8 to 75 within 4 years.
• Helped create BPO operations in India from ground up.
• Helped achieve state of the art client on-boarding process reduction from 6 weeks to 3 days – INDUSTRY FIRST PATENT WORTHY PROCESS in 2010. (This is where I helped develop a product "Report Creation Engine" which auto creates a reporting template in minutes by selecting standard parameters which assisted marketing teams within SEI to On-Board the client technically the same day they sign them up).
• Conceptualized process automation and application platform enhancements resulting in improved service delivery, record client satisfaction, faster report / data delivery, 30-40% cost savings, and elimination of 100+ labor hours ($5M+ annually) across multiple business units.
• Performed platform and project management duties: managing multiple projects across business units globally, produced project timelines on product portfolios, resource and budget planning, risks, project monitor, execution, delivery and deployment across technology services unit.
• Solution application/component architecture design, help implement platform and application security processes and guidelines, documenting requirements and business logic.
• Created scalable SaaS (software as a service) Model delivery over the internet for financial reporting to service 189 clients worldwide.
• Help solution enterprise custom reporting workflow solution via RAD, Agile/Scrum & Waterfall Development processes with built in business intelligence (BI) and logic.
• In addition, management responsibilities included (data collection & distribution, data warehouse & reporting, back-office operations workflow, investor services) components.
• Helped design Collection of data extracts, batches and operational Meta data capture, ETL Solutions (Bloomberg, Goldman, and Localized Client Data Dumps from various sources) for data warehousing, normalization, management & distribution, back office billing using ACH & Wires for investor servicing, auto & manual daily client reporting implementation expertise and more.
• Helped re-write data analytics and data science rules for Netik Adapter to be used for data-warehouse collection.
• Delivered custom enterprise content management system (CMS) framework to organize documents, financial customer data and investor/investment portfolio trades which achieved streamline access, maintained data integrity and optimized delivery; thereby achieving enterprise level security and compliance governance.
• Responsible for creating and reviewing ADM, ITIL and Zachman architecture standards which can adhere to strict Federal, SEC, SOX and AICPA guidelines.
• Led and assisted with deployment of products, upgrades, infrastructure and maintenance of integrated platforms and vendor based accounting systems (SunGard, Advent, Koger, Hyland, ASG, WebLogic, SiteMinder and more).
• Pushed out business intelligence data to Blackberry Mobile platform to assist field sales executives.
• Conceptualized process automation and application platform enhancements resulting in improved service delivery, record client satisfaction, faster report / data delivery, 30-40% cost savings, and elimination of 100+ labor hours ($5M+ annually) across multiple business units.
• Played key role in developing and implementing ITIL process model to increase automation for client support model to handle standard and urgent support requests in a streamlined and prompt manner.

Program/Project Technology and Methodologies: SOA, Zachman, ITIL, Microsoft Project 2007, Excel, MS Office, RAD, Agile, Waterfall, SOX

TECHNICAL SKILLSDevelopment Lifecycle Methodologies: RAD ~ Agile/Scrum ~ Waterfall ~ Extreme Programming ~ DevOps

Software: Oracle ~ SQL Server ~ UNIX ~ LINUX ~ .NET ~ JAVASCRIPT ~ HTML5 ~ SENCHA EXTJS – Microsoft Azure Cloud

Platforms: Windows 9x / NT / 2000 / XP, UNIX, Microsoft SQL Server 2003/ 2005 / 2008 SP2, Apache Web Server, WebLogic Server, IBM AS400 / IBM RS600 Servers, IBM Mainframe

Mobile, Cloud and Open Source Platforms: Microsoft Azure Cloud Computing, AWS (Amazon Cloud Web Services), Sencha EXTJS, AngularJS, Xcode, Apple iOS SDK, Android, HTML 5, Blackberry, Drupal, Joomla, Magento, Silverstripe, PHP, m-Commerce, e-Commerce, Jquery, No SQL, Objective C, Java, SQL Lite, LAMP Stack, PHP, PERL, Zen Cart, PayPal, Credit Card Authorization, First Data, Entrust

Tools & Software: Oracle 7.x / 8i / 10g / 11g, Microsoft Project, Lotus Notes, Peachtree, Dreamweaver, Fireworks Studio, Rational Suite (Rational Rose, Robot, Unified Process), POS Systems, Microsoft POS, TIBCO Business Works (BW), iProcess Engine (BPM Tool), TIBCO Business Studio, TIBCO General Interface (GI), BEPL, Oracle SCM, Oracle IO Optimization, Oracle ASCP, Oracle ERP, Oracle e-business suite, Oracle Access Management Suite (Oracle IAM), Oracle Fusion HCM Approval and Workflow Management, Guidewire & other P&C, Health Insurance Products by Prudential, Aperture Vista SP2, WCF, RIA Services, WPF, C#, Silverlight 4, XAML, SOAP, WSDL, .NET Framework 3.5 / 4.0 /4.5, Advent Geneva, Koger NTAS, Hyland OnBase, ASG Mobius, Sage Saleslogix, Documentum Archival & Workflow, Crystal Reporting, Crystal 10 & BOXI, SSRS Reporting, CA Scheduler Job Management- IBM Main Frame Centric, JIRA, Confluence, Telelogic Doors, Mercury Quality Center (QA, SCRs, RCRs), Struts MVC, Sybase, IBM DB2, IBM Websphere, IBM AS400/RS600, IBM Mainframe, C/C++, Developer/2000, Visual Studio 2008, BMC Remedy ITSM, BMC Reflection X, Microsoft.NET, .NET Web Services, BizTalk Web Services Framework,, JSP, ASP, Java, JavaScript, HTML, XML, XSL, PERL, CRM / CRM Tools, Interwoven, Vignette Portal, J2EE, Cold Fusion, UNIX Scripting, Site Minder, EJB Custom Workflow, (Telecom Applications Billing, CRM Network, ERP, IS&S, IVR and the CCA desktop), VMware, TCP/IP, Networking, SAN, LAN, NAS

Standards/Frameworks: Software Development Life Cycle (SDLC), Agile Software Development / SCRUM, Rational Unified Process (RUP), Extreme Programming (XP), Rapid Application Development (RAD), Software Configuration Management (SCM), UML Standards (OOD, OOA, OOBM, DM), Capability Maturity Model Integration (CMMI), Service Oriented Architecture (SOA), EA (Enterprise Architecture Standards) by TOGAF, Zachman, Data Warehouse, Data Integration & Reports

Security Domain / Regulations and Standards: Standards & Regulations HIPAA, ISO 27000, NIST 800-53, SSA, IRS, CMS, Penetration testing (Tenable Nessus Network Security Scan); IBM Security AppScan, Physical (Building) Security Assessment, User Access to Physical Security Assessment, ISO 27002, COBIT, ITIL; PCI, HIPAA, GLBA, SOX and compliance assessments; Security response and forensic services; Web application assessments; Security architecture and design; Security program development (CISO/CSO background a plus); Security awareness program and training; Systems administration (UNIX/Windows/network devices); Desktop Security and Monitoring Services, Network architecture design; Security device implementation (i.e., firewalls, IDS/IPS/ IdM, DLP, encryption, PKO, etc.); Security code reviews and Risk management experience