SUMMARY

• Around 8 years of experience in IT with strong experience in Salesforce.com.
• Salesforce.com Certified Force.com Administrator and Salesforce.com Certified Force.com Developer Certification.
• Experience with SalesForce Customization, Security Access, creating profiles, roles, users, page layouts, email services.
• Proficient in SFDC standard Data structures and familiarity with designing Custom Objects, Custom Fields and Force.com platform and Force.com Sites.
• Experienced in full cycle implementations of SDLC such as design, configuration, custom development and integration including documentation and Business Analysis have experience in using methodologies like Agile , Rapid Applicatustion Development & Test Driven Development.
• Experience in development, administration, configuration, Implementation, and Support of sales force CRM , and SalesForce applications based on  Apex Language  and leveraging Force.com Platform like Software as a Service  (SAAS)  application running in Cloud Computing Environment.
• Expertise in Force.com technology stack: APEX, Visual Force Pages, Lightning, SOQL and SOSL.
• Extensive experience using Sales force Administration (SFA), Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows, Approval Workflow, Reports/Graphs, Dashboards and Email generation according to application requirements .
• Skilled in understanding and implementing the new salesforce Lightning Experience. Analyzing the Scenarios for switching between salesforce classic and the Lightning Experience.
• Strong Implementation and Integration experience using Custom objects, Triggers, workflows/ workflow rules, approvals, S-Controls, Visual Force Pages, and Apex classes.
• Experience in working and resolving various aspects of Apex Triggers , Schedulers, Batch Apex, Web Services (XML, REST and SOAP), BULK API, Partner WSDL and Enterprise WSDL.
• Proficient in using meta-data migration tools like Eclipse IDE and SalesForce Apex Data Loader.
• Experienced in integration of Salesforce.com with external applications by using Web Services API, Metadata API, SOAP, and IBM websphere.
• Experience in customizing Data model of Salesforce.com CRM using Workflows, Custom formula fields, Triggers, Validation Rules, Process Builders and Approval Processes to ensure Data Quality.
• Experience in wide range of languages and technologies such JSP/JSF, AJAX, Spring MVC Framework, HTML5, CSS3, JavaScript, XML, and SOAP.
• Key player in Data Migrations from Traditional applications to salesforce from one environment to other using Integration tools such as Cast Iron, Workbench, Excel Connector, Informatica Cloud and ETL Tools like Apex Data Loader , and deployment of code using ANT and Inbound/Outbound Change sets.
• Have experience in implementing various advanced configurations like Visual Flows, process builder, Service Cloud Console , Salesforce.com Community Setup.
• Key player in configuration of Contract Lifecycle Management and Apttus products such as QTC and CPQ.
• Proficient in creating the Lightning components and Lightning Applications. Build reusable components, and customized Salesforce1 mobile app using Lightning component framework.
• Used Lightning process builder for visualizing and creating automated business processes.
• Experience in using version Controls such as Tortise SVN, and code review systems for GIT Hub using Gerrit and TFS.
• Ability to and meet deadlines handle pressure in Agile/Scrum Environments by coordinating multiple tasks in a work environment.
• Experience in configuring Jenkins to achieve continuous integration.
• Extensive experience in lead, case management, web-to-lead, Web-to case, Email-to-case
• Committed to excellence, self-motivator, quick-learner, team-player, and a prudent developer with strong problem-solving, analytical skills and communication skills.

TECHNICAL SKILLS

Integration and Force.com Tools: Force.com Explorer, Force.com Data Loader, Informatica Cloud, Lexi Loader, Data Loader, Excel Connector, Force.com Platform (Sandbox, and Production), Salesforce Inspector, Work Bench, Dupe blocker.

Web Technologies: J2EE, XML, XML Schema, Java Script, JSON JSP/JSF, Applet, Shell Scripting, REST and SOAP API’s and Web Services.

Languages: Java, Python, C#, VB, HTML, XML, XSLT, CSS, C++.

IDE: Eclipse, Force.com Eclipse IDE Plugin

Database: Oracle 11g/10g/9i, MySQL, DB2 and SQL Server

PROFESSIONAL EXPERIENCE

Confidential - Minneapolis, MN

SR SALESFORCE DEVLOPER / ADMIN

Responsibilities:

• Worked with Stake holders and Various divisions of Business using agile methodology to gather and document requirements for CRM Implementation.
• Configured SFDC workflow rules, Approval process, Custom Objects experience in Salesforce.com CRM Platform
• Technical Knowledge in Lightning Experience and Lightning App Builder, Developed Lightning Components, events and Lightning applications.
• Developed custom applications and solutions leveraging the SFDC Force.com Platform of Apex,Visualforce and installing App Exchange applications.
• Committing code to stash using Git Tower.
• Good Knowledge on Apttus Quote-to-Cash, Contract Management and Revenue Management.
• Implemented Apttus Configure Price Quote (CPQ).
• Experience with Apttus WPA for workflows and approval processes along with CPQ matrices based on geo location and currency exchanges.
• Created Custom users, Profiles, Public Groups and Roles to distribute user rights and functionality,Permission sets,Queues,Sharing settings,
• Designed, implemented the custom objects, custom fields, custom relationships, Custom tabs, Page Layouts, Validation rules to meet the needs of the Application.
• Developed the application interface using Apex and Visual Force Pages. Developed Visualforce page using the extension controller according to the clients’ requirement.
• Created Workflow rules, time triggered tasks, defined related tasks, field updates, email alerts to implement the business logic. 
• Strong Implementation and Integration experience using Custom objects, Triggers, workflows/ workflow rules, approvals, S-Controls, Visual Force Pages, and Apex classes
• Designed and developed Apex Classes, Apex Triggers and Controller Classes for specific functional needs in the application and Visual force pages, Custom Controllers, according to application needs. 
• Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like Pick list, Field Dependencies, Custom Formula, Approval Process, Sharing rules for automated alerts, field updates and Email generation. 
• Created various Visual force/Html email templates for Email Alerts using triggers and approval process for the clients.
• Created Junction object to leverage the functionality of Many to Many relationships between two objects. 
• Created custom reports and dashboards for analyzing the information provided by the user. 
• Responsible for Salesforce.com System Integration with external applications and systems using Apex Web services and Apex Callouts with both REST API and SOAP APIMigrating data from CSV files to SFDC using data loader.
• Used SOSL and SOQL within Governor Limits for data manipulation needs of the application using the platform database objects. 
• Implemented custom objects, custom tabs, object relationships, Page Layouts, Pick list fields and dependencies. 
• Created users, public groups, roles and implemented role hierarchies, sharing rules permissions to provide shared access among different users. 
• Implemented Salesforce.com web services client using Sales force web services API, Java, XML and partner WSDL.
• Experience in Integration of Salesforce with in-house legacy ERP systems, using Apex Web services WSDL and outbound messaging.
• Created different types of Reports (summary reports, pie charts, tabular reports and dashboards) and Report Folders for different user profiles.
• Created the object, record and field level security to hide the sensitive information of the application.
• Used SOSL and SOQL Queries within the Governor Limits for data manipulation needs of the application.
• Used Data Loader to load the data from CSV files into Salesforce.
• Created various test scenarios on Sandbox environment and also moved it between Sandboxes and Production environments to place final implementations. 
• Provided Training Sessions and Presentations to the users about using the Application in Salesforce.com. 

Confidential - Dallas, TX

SR. SALESFORCE DEVELOPER / ADMIN

Responsibilities:

• Developed workflow rules, tasks, emails and alerts to track customer related tasks and activities.
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
• Created and customized record types to different pick list fields, links, related lists, and other components on page layout for Apttus AppExchange app in SFDC.
• Managed apttus application, releases, and future upgrades
• Used the JIRA ticketing tool to track the bugs, new change requests and update the status of the ticket according to the business workflow.
• Integrated Microsoft Outlook with Salesforce CRM which syncs email, calendar, tasks and reminders. 
• Developed SOQL and SOSL queries to get data from different related objects.
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
• Developed a web-to- lead functionality to Budget.com site which directs leads to Salesforce CRM.
• Data management (Realignment of records as per sales executive relocation).
• Designed, Implemented and deployed the Visualforce Pages, Visualforce Custom Controllers Components, Advanced Search Functionality, Custom Objects, Reports, Analytic Snapshots, Page Layouts, Dashboards, Tabs, Tags, Lightning Component.
• Designing and Implementing Security and Sharing model of the Salesforce org by developing and configuring Profiles, Field Level Security, Organization Wide Defaults, Roles, Sharing Rules Manual Sharing and Permission Sets.
• Implemented Case Management Automation to track and solve Customer’s Issues. Implemented Email-to-Case, Web-to-Case to enter generated cases to Case Object.
• Customized User Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail.
• Implemented Salesforce Service cloud and Opportunity Management (Case management, Entitlement management, Product & price book, High volume customer portal, Partner portal, Visual force sites) for business support and technical support for its channel customers.
• Migrated data from external sources and performed insert, delete, upsert, export operations on millions of records.
• Data migration and updates through Apex Data Loader in Salesforce.com.

Confidential

Salesforce Developer / ADMIN

Responsibilities:

• Performed customizations by creating the Custom profiles, Fields, Dependent pick-lists, Page Layouts, Record Types, Objects, Tabs, and custom Apps. Customized Tabs for different business user groups and business centers.
• Created Workflow Rules, Approval Process, Validation Rules, Tasks, Email Alerts, Field updates and Outbound messages to manage the Workflow and Approvals.
• Implemented Profiles, Roles, Users, Page Layouts, Email Services, Reports, Dashboards, Tasks, Events and Audit Trials and implemented Field Level Security for sensitive data holder fields.
• Implemented the Web Services through WSDL in the   Salesforce .com for outbound messaging.
• Used SOQL and SOSL statements within the custom controllers, extensions and triggers properly to avoid Governor Limits.
• Implemented CPQ Solutions using Apttus CPQ and Contract Management for various customers in Industries.
• Developed Visualforce Pages, Apex Classes like Custom Controller, Extension Controller using Force.com IDE.
• Used SOSL and SOQL Queries during the data migration and custom development. 
• Integrated   Salesforce.com w ith an external application using SOAP/REST based web services. 
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
• Implemented and Consumed Knowledge Base Dashboards & Reports AppExchange for providing Reports and Dashboards that monitors the Knowledge Base. 
• Used Data Loader for insert, update, and bulk import or export of data from   Salesforce .com. Used it to read, extract, and load data from comma separated values (CSV) files. 
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
• Environment:   SalesForce .com, Force.com, Apex Classes, Visualforce (Pages, Component &Controllers), SOQL, SOSL, Data Loader, CRM Fusion tools, HTML/CSS, Workflows,   Salesforce Chatter, Approvals, Reports, Custom Tabs and Objects, Email Services, AppExchange, WSDL, SOAP, Eclipse, IDE Plug-in .

Confidential

JAVA Developer

Responsibilities:

• Designed and developed the bill display module.
• Involved in Development of JUnit test cases for the various modules.
• Implemented Session objects for maintaining the status of a particular user.
• Incorporated JavaScript for front-end validation of the user information.
• Development of User Interface using Servlet, JavaScript.
• Responsible for database design.
• Developed JDBC components for data retrieval from the database.
• Used JDBC to access the Oracle database and implemented connection pooling.
• Created several JSP’s and populated them with data from databases.
• Designed and developed EJBs to handle business logic and store persistent data.
• Used SQL to query the Oracle database to come up customers eligible for free text messages.
• Involved in migration of the application from Silver stream to Web Logic server.