Salesforce Consultant Resume Phoenix, AZ - Hire IT People

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Salesforce Consultant

Responsibilities:

Created a prototype of a Salesforce instance in the organization's sandbox to be presented to key stakeholders so they can better understand how they would use the tool in their organization. Upon approval of the prototype, commenced to create custom objects and fields, workflows rules, page layouts, profiles and security setting.
Also implemented custom report types and dashboards.
Completed data clean - up and import using Data Loader.io.

Confidential, New York, NY

Jr. Business Analyst / Admin

Responsibilities:

Served as liaison between business stakeholders and the technical development team.
Collected business requirements and wrote design briefs while coordinating with the functional architect.
Aided the project by creating custom object and fields, workflows and validation rules and reports.
In effort to facilitate customer service, enabled email-to-case functionally and generated web-to-case code, custom pick list and formula fields.
Before delivery of the implementation, conducted UAT testing to insure all design requirement were satisfied.

Confidential, New York, NY

Salesforce Consultant

Responsibilities:

Confidential, San Francisco, CA

Salesforce Consultant

Responsibilities:

Helped the organization clean-up their data and resolved importing error issues.
Recommend different tools on the AppExchange that would be useful in maintaining data quality.
Instructed their admin on help to properly import data via Data Load and the import wizard.

Confidential, Jamaica, NY

Dental Hygienist

Responsibilities:

Helped establish the first dental clinic in Medisys network and grew the office to 135 patients per week.
Insured compliance with regulatory body by coordinating infection control measures.
By learning how to address patients’ fears, was able achieve patient adoption to home care and acceptance of soft tissue management and non-surgical periodontal therapy.