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Systems Technician Resume

Wilmington, DE

SUMMARY:

Independent and self - motivated employee with strong interpersonal skills. Information Sciences and Technology major with a minor in Security and Risk Analysis at Confidential with experience in Java, C++, Databases, Networks, Cyber security, Unified Modeling Language (UML), and building computers. Strong support and troubleshooting skills and can speak tech to non-tech people. Can teach and guide those in the world of technology. Born leader ready for the opportunities in the tech world.

WORK EXPERIENCE:

Systems Technician

Confidential, Wilmington, DE

Responsibilities:

  • Prioritize open work orders and track to completion on a daily basis
  • Perform on-site analysis, diagnosis, and resolution of end user problems and recommend and implement corrective solutions.
  • Install, configure, test, maintain, monitor and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.
  • End user support and maintenance of Cisco VoIP, WebEx, LAN/WAN infrastructure
  • Schoology LMS use, support, training
  • Deploy all Windows / OSX / iOS device images with Microsoft SCCM (PC) and Deploy Studio (MAC)
  • Monitor asset inventory for compliance
  • Provide assistance with new computer and software installations
  • Provide outstanding customer service
  • Network & Systems Administration
  • OS Configuration/Deployment
  • Active Directory, Group Policy, TCP/IP, DHCP, DNS, WINS, LDAP administration
  • Helpdesk Ticketing
  • Microsoft Office 365
  • Google Apps Domain Administration
  • Microsoft SCCM
  • Deploy Studio
  • Computer builds
  • Support level experience with OSX, Windows & Linux
  • Familiar Microsoft Office
  • Understand network and systems security concepts
  • Coding languages: C++, Java, SQL

Delivery Driver

Confidential, PA

Responsibilities:

  • Cook food on grill and fryer for customers’ orders
  • Deliver customers’ orders to their house on time
  • Wash dishes and make sure they are clean to put food on
  • Work well with others to serve and satisfy the customers
  • Operate Machines and Grill
  • Handle Money
  • Fast Mathematical skills
  • Friendly cooperation with coworkers and customers

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