SUMMARY:

• Over 25 yrs of Mainframe experience, 15 of those yrs worked in a Data Center/OCC Environment as a Computer Operator, Senior Computer OperatorProduction Support Analyst, and Operations Analyst on a multiple of zOS and OS390 Mainframe platforms.
• 2 Monitored IBM Mainframe LPARs hardware and software using variety of real time software(SDSF, Netview, Omegamon).
• Implemented the Endevor application for Confidential .
• I Have over 4 years experience being a ACF2 Security Analyst.
• Created/maintained over 200 NDM jobs to send and receive data to and from different Data Centers.
• Monitored backup jobs on midrange, large IBM systems, Windows servers and Sun servers and Unisys Clearpath/2200 system using Enterprise Monitoring Tools and Netbackup.
• Level II/III for Production batch JCL abends, Oncall rotation 24/7 for Mainframe Production/Test.
• Monitored Sun, Windows servers, open tickets/notify oncall intel analyst.
• Responsible for the daily running of Unix shell scripts(the deletion of User ID’s and/or Security Groups).
• Opened tickets, notified oncall analyst using TSRM, Remedy 7.0 and CA Service Desk and Maximo.
• 11 Created JCL and SOP’s for new Disaster Recovery procedures for Confidential .

TECHNICAL SKILLS:

• Windows(AD
• ACF2
• RACF
• JCL
• Endevor
• Roscoe
• TSO/ISPF
• CA - 7
• ESP Scheduler
• CONTROL-M
• ZEKE/ZEBB
• IEBGENER
• Easytrieve
• REXX
• Clists
• CICS
• SQL using Oracle
• NDM(Direct Connect)
• FTP
• Lotus Notes
• PeopleSoft(8.4, 8.9)
• Financials
• Remedy
• Maximo
• OS390
• Z/OS
• Unix
• VSAM
• FILE-AID
• TN3270 emulation

PROFESSIONAL EXPERIENCE:

Confidential, Rochester, New York

Mainframe Batch Support Consultant

• Monitor 2 Development, 10 Production US, UK, and Asia z/OS Mainframe LPARS using SDSF, SAR, Control - M, CA-7, and TWS Scheduling Monitoring tools. Determine severity of Batch job abends, notify oncall programmers, open incident tickets using Remedy software.
• Perform monitoring, scheduling, and restarting of all Production and Test batch processing jobs using TSO/ISPF, CA7, Cntl-M, and TWS. Run ADHOC jobs for bank clients thru TWS.
• Engaged in incident handling from start to finish and provide post mortem analysis. Provided system analysis for incidents, capacity analysis, and assist
• Buyer/Client in identifying ways to improve monitoring solutions.
• Transfer files between LPARS using NDM and FTP on a daily basis.

Confidential, Morristown, New Jersey

Mainframe Support Consultant

• Monitor 1 Development, 3 Test and 5 Production UK and Asia z/OS Mainframe LPARS using SDSF, Control-D, CA-7, and Active Event List Monitoring tools. Determine severity of Batch job abends, notify Oncall programmers, open incident tickets using Maximo software.
• Performed monitoring, scheduling, and restarting of all Production and Test batch processing jobs using TSO/ISPF and CA-7. Troubleshoot and analyze daily Batch job JCL abends.
• Engaged in incident handling from start to finish and provide post mortem analysis. Provided system analysis for incidents, capacity analysis, and assist
• Buyer/Client in identifying ways to improve monitoring solutions.
• Transferred files between LPARS using Connect Direct on a daily basis.

Confidential, Raleigh, NC

MVS Senior Computer Analyst

• Monitor 12 Production and 2 Test z/OS Sysplex LPAR platforms, monitor batch jobs, disk drives, tape drives, printers and other peripheral equipment on z/OS and MVS OS390 mainframes using JES2, NETVIEW, Omegamon, CONTROL-M, CA7, ZEKE/ZEBB, Tivoli Workload Scheduler, and TSO/ISPF. Monitor 55 Production CICS regions.
• Troubleshoot and analyzed JCL abends and rerun batch jobs using CONTROL-M, CA7, Tivoli, Control-M and ZEKK/ZEBB Scheduling package.
• Work with clients, to schedule special batch jobs and AdHoc jobs Using CONTROL-M, CA7, Tivoli, and ZEKE/ZEBB scheduling or Clists.
• Work with HP Openview, TSRM, Alarm Point software. Assigned scratch tapes using online and batch processes. Monitored and troubleshoot all CICS regions, recycle CICS, change dates, open/close all files, and etc. Work and monitor AFRemote and Redhat Linux servers. Monitor 6 Production IMS and 8 Production DB2 applications Monitor 12 Production and Test LPARS. IPL z/OS and MVS OS390 systems using HMC for maintenance schedules or Mainframe problems.
• Monitor communication lines using VTAM, and IBM 3174 controller. Monitor/confirm all critical MQ Channels are running Monitor MOR(Monitor Owning Reqion), HUB’s are available. Worked with Clients, Schedulers and Programmers on a daily basis.

Confidential, Mclean, VA

Senior Mainframe Security Administrator

• Primary Responsibility provisioning all Mainframe ACF2 security requests for DB2 tables, datasets, programs, CICS transactions, Databases, Sequence Ojects, and Mainframe login ID’s in the IBM zOS environment.
• Generate and maintain an Excel 180 and 210 day inactive/expired report for Management on a weekly and monthly basis. Delete all Mainframe ID’s in an expired state(210 Days). Maintaining UID, data set rules and resource rules for the United Federal Reserve Board.
• Maintaining and enforcing approval process for logon id and rule access requests
• Open/Close tickets using Remedy 7.0. Backup the oncall Board employees for all Mainframe ACF2 Security Requests.

Confidential, High Point, NC

ACF2 Security Analyst II

• Primary Responsibility for provisioning all Mainframe ACF2 security requests for DB2 tables, datasets, programs, CICS transactions, Databases, Sequence Ojects, and Zeke/Zebb user accounts across 5 platforms in the IBM zOS environment.
• Troubleshoot and analyze all security violations within the IBM Mainframe batch environment.
• Provision Windows(Active Directory),VPN, AT & T Dial-in, Microsoft Outlook, Internet Access, Unix, and etc.
• Responsible for the daily running of Unix scripts-the deletion of User ID’s.
• Reset Unix user accounts that expired/Add user ID’s to the correct Security Groups.
• Reset all password violations and do password resets on the Mainframe. Work with programmers and DBA’s on a daily basis researching any/all ACF2 security needs.
• Wrote Rexx programs to create/change tso panels for ACF2 Provisioning. Provided Help Desk Support using Remedy 7.0 software Oncall rotation for all Mainframe ACF2 issues. Train new team members on ACF2 procedures, and PeopleSoft provisioning.

Confidential, Rockville, MD

Operations Specialist

• Monitor Batch jobs, disk drives, tape drives, and other peripheral equipment on MVS OS390 mainframes using JES2, NETVIEWCA-7 job scheduler, TSO/ISPF and OS2/Warp.
• Involved with bring online the new United States Department of Housiong and Urban Development Data Center.
• Monitor Production, Test, and Development OS390 mainframes. Monitor IBM Optical Drives, StorageTek 9310 SilosSun Servers and EMC2 Symmetrix DASD Drives. Monitor and troubleshoot all 25 CICS regions, recycle CICS, change dates, open/close all files, and etc. Monitor Unisys Clearpath/2200 mainframe using SAM Scheduler and AS400 midrange. Train new team members on printers, and other peripheral equipment. Train team members to IPL the IBM mainframes. IPL MVS OS390 systems per maintenance schedule or mainframe problems. Monitor and troubleshoot over 400 Sun, Window base servers, and the L700-B Brightstor Servers.
• Reset LAN passwords During non business hours answer and open tickets for the HUD National Help Desk. Monitor communication lines between HUD, HUD Satelite sites, and HUD Data Center using VTAM,IBM 3174,and IBM 3745 controllers.

Confidential, Raleigh, North Carolina

MVS Senior Computer Operator/Production Support

• Monitored Batch jobs, disk drives, tape drives, printers and other peripheral equipment on z/OS and MVS OS390 mainframes using JES2, NETVIEWCONTROL-M job scheduler, MAINVIEW, TSO/ISPF and OS2/Warp.
• Troubleshoot and analyzed JCL abends and rerun batch jobs using CONTROL-M Scheduler.
• Oncall rotation for JCL abends. Worked with clients, to schedule special batch jobs to run through CONTROL-M or Clists.
• Troubleshoot and resolve any scheduling problems using CONTROL-M. Monitored IBM Optical Drives, IBM 3494 Virtual Tape ServersIBM Servers and IBM 2105 DASD Drives. Assigned scratch tapes using online and batch processes. Monitored and troubleshoot all 20 CICS regions, recycle CICS, change dates, open/close all files, and etc. Performed daily backups on credit card system. Monitored IBM AS400 for system backups. Assisted in printing daily reports using IBM 2085 Infoprint laser printers, OCE6000DI laser printers, and IBM 4248 Impact printer. Trained new team members on printers, and other peripheral equipment. IPL’d z/OS and MVS OS390 systems for maintenance schedules or mainframe problems. Monitored communication lines using VTAM, and IBM 3174 controller. Reset all remote printers and customers TSO ID's. Worked with programmers and DBA’s on a daily basis troubleshooting job abends.

Confidential, Tampa, Florida

Production Support Specialist/Software Engineer III

• Responsible for all Infrastructure, Communication JCL, JOBDOC'S, and maintained the Mercator Database in the Development, UAT, and Production regions Provided Help Desk/EDI Hotline Support. Developed new procedures for Mercator database for fellow employees. Scheduled special JCL jobs for Database through MVS OS390 ESP Scheduler.
• Designed, tested, and installed all JCL and JOBDOC'S for the IR automation project. Trained EDI employees to use the Endeavor software. Responsible for the migration of JCL, Sysin's, Procs, source codeProc's, and Jobdoc's to the UAT, Development and Production Libraries. Resolved problems with the source code migration. Interfaced with the Endeavor approver groups. Installed software upgrades, resize database files, and rebuild database indexes. Created and maintained VSAM datasets using File-Aid. Resolved a 'Date Not Found' issue that was affecting our production database. Performed monitoring, scheduling, and restarting of batch jobs through MVS OS390 CA-7 and MVS OS390 ESP Scheduler. Set up ACF2 rules for fellow team members TSO ID's. Designed and implemented 'Disaster Recovery Process' for the B2B group.
• Troubleshoot all FTP and NDM failures originating from fBA mainframe to the fGTE mainframes(All Production work being transferred to fGTE mainframes). Troubleshoot and analyzed JCL abends using TSO/ISPF on a daily basis. Assisted with writing C-lists and REXX programs in automation of perator tasks. Worked with customers on a day to day basis to resolve their paymentbilling, and other EDI issues.

Confidential, Tampa, Florida

Production Support Specialist

• Responsible for all daily, weekly, and monthly EDI billing support, Quality Assurance testing and Implementation of new JCL with completed JOBDOC’s.
• Tested all JCL, JOBDOC's, and program changes in the UAT region. Troubleshoot and analyzed all 'JCL Abends' in the Production and UAT regions.
• Maintained all Infrastructure JCL and JOBDOC'S. Created and maintained VSAM datasets using File-Aid. Updated Mercator Trading Partner database in UAT and Production regions. Performed review of recovery plan documentation for batch scheduling requirements. Provided 24/7 'On-call' and 'EDI Hotline' support. Set up ACF2 rules for fellow team members TSO ID's. Performed monitoring, scheduling, and restarting of batch through
• MVS OS390 ESP Scheduler both production and UAT regions.
• Assisted in the monitoring, scheduling and restarting of batch through MVS OS390 CA-7. Worked with customers on a day to day basis to resolve their payment, billing, and other EDI issues.

Confidential, Lakeland, Florida

Computer Operations Support Coordinator

• Responsible for all JCL and JOBDOC changes, implementation and maintenance of all payroll jobs on MVS OS/390 Mainframe. Weekend and holiday backup for the CA-7 schedulers.
• Performed monitoring, scheduling, and restarting of all Production and Test batch processing jobs using CA-7 scheduling package. Troubleshoot and analyze daily JCL Abends. Analyze all RACF errors for Production or Test batch jobs. Created and maintained VSAM datasets using File-Aid. Installed and created documentation for FTP procedures for new payroll and A/P imaging system. Responsible for maintaining JCL/JOBDOC'S and manually running the company's annual pay raise supplemental. Assisted the MVS OS390 CA7 schedulers on daily basis and covered all holiday CA-7 schedule changes. Assisted in the monitoring, scheduling and restarting of work through MVS OS390 CA-7.
• Assisted with Disaster Recovery drills. Assisted with the production of daily reports. Create RACF rules for new DB2 tables, Datasets, DB2 plans, and etc. Assisted RACF administrator with providing access to DB2 tables, Datasets, CICS Progams, and etc. Created/Modified/Deleted TSO user ID’s using RACF. Provided 'Help Desk' support for both GE and Lockheed Martin customers n a daily basis.