CAREER SUMMARY:

• An experienced IT professional with expertise and focus in Confidential Z/OS Mainframe Technology, BMC Control - M Workload Automation Products (Mainframe and Distributed platforms), and Confidential Sterling Connect-Direct(NDM), Manage File Transfer platforms, and additional skills in Mainframe Automation, Z/OS Capacity/ Performance, Storage Management and ISV software. Other skills in Disaster Recovery, Project Management and ITSM methodologies. My experience spans across various industries, Financial/Banking, Government (Federal and State), and the Outsourcing Industry for Major Confidential 500 Companies with complex environments, multiple platforms and mission critical applications.
• I have a proven track record in leadership, t eam building, with strong communication, organization and deep problem-solving skills and knowledgeable of industry best practices, standards and trends.
• In-depth knowledge in Confidential Z/OS Sysplex Technology and ISV Software products, SMPE, MVS-JCL / ISPF/TSO-UTILITIES and File/ Sort tools.
• Advanced skills in BMC IOA Workload Automation Control products Mainframe (Control-M, Control-O, Control-D, and Distributed platforms for Control-M Workload Automation (Enterprise manager server/agent platforms) for (Unix, Linux and Windows (V6, V7, V8, V9).
• Advanced skills in Networking and File transfer protocols; Confidential /CS/SNA/ TCPIP, Confidential Sterling Confidential (NDM), Cyberfusion and Attachmate, with a solid understanding of networking security protocols.
• Strong skills in Performance and optimization reporting and monitoring tools; Rmf, Smf, Mxg Tmon, Omegamon and Mainview. Excellent skills in CA7, CA11, OPS/MVS, Zeke/ Zebb and Confidential -System Automation.
• Strong skills in Storage Management products; Confidential DFSM, Mainstar, EMC, Innovation FDR (including Upstream), CA-Disk and CA1 Tape Management System.
• Strong skills Knowledge in Database Transactional subsystems VSAM, DB2, IMS, CICS and MQ-WebSphere and Mainframe Security products; Racf, Acf2 and Top Secret.
• In depth knowledge in BMC Control-M Workload Automation/Enterprise Architecture (Unix/Windows) server platform environments with focus in Deployment, Integration, and Automaton. Additional skills in CA-Workload Automation (Autosys), Unix-Command line and distributed file transfer products; Sterling Connect-Direct(NDM), WS- Confidential -PRO, Confidential -Secure, with additional skills in distributed monitor tools; Sitescope, Formula and Netcool for application server monitoring and reporting, and other skills in Confidential Iseries/AS400 Operations.

TECHNICAL SKILLS:

ITSM Tools: HPSM, Cherwell, CA Service Desk, Peregrine, Remedy, Info-Man, Dpm and Solve, SCLM, Panvalet, Endeavor and Serena Changeman ZMF and other skills in Disaster Recovery, Business Continuity and System Development Lifecycle Methodologies and Deployment.

Office Tools: Microsoft Outlook, Lotus Notes, PowerPoint, SharePoint, MS-Excel, Sametime, Microsoft Office Communicator, Lync and Skype.

PROFESSIONAL EXPERIENCE:

Confidential, Madison, Wisconsin

Technical Architect/ BMC Workload Automation Control-Products Administrator

Responsibilities:

• Responsible for the BMC Control-M Workload Automation platforms Mainframe (Z/OS-2.1/IOA) and Distributed Enterprise Manager Control-M Server Platforms (6.4 and 7, 8 and 9, Linux-Red hat and Windows 2003, 2008 and 2012 servers with Postgres/MSSQL database systems shared between multiple agencies.
• Responsibilities include installation Upgrades using (IOA,ICE/SMP/E), (version 7/9), maintenance and Customizations (ptfs,exits,wishes), cloning, working with security, networking and vendor (BMC) for product management and enhancements of all BMC products(Control-M, Control-D and Control-O and Enterprise manager platforms.
• Other responsibilities include daily Control-O automation rules request in automating file transfers from Confidential Sterling Connect-Direct, CFT and SFTP applications, key team member for disaster recovery exercises, also provided support for Control-D Web-Access Windows platform, other responsibilities include on-call support.

Confidential, Bloomington, Illinois

Infrastructure Tool Support Engineer

Responsibilities:

• supporting the BMC Workload Automation Output Management products (SMPE, IOA, Control-D-Mainframe, Web access (3.7.02), and Control-D Delivery server (9.0) across 66 production and test lpars, supporting all lines of businesses in a Confidential Z13 Z/OS 2.2 Jes2/ Jes3 environment.
• Key team member for a major data-center application migration, responsible for regression testing, storage management, performance reporting for Control-D, also responsible for the offshore team in regards leadership and day to day operations and supporting projects.
• Additional responsibilities Business Continuity and Disaster recovery plan owner.

Confidential, Madison, Wisconsin

Technical Architect/ BMC Workload Automation Control-Products Administrator

Responsibilities:

• Administrator for the BMC Control-M Workload Automation platforms Mainframe (Z/OS/IOA) and Distributed Enterprise Manager Control-M Server Platforms (6.4 and 7, 8 and 9, Linux-Red hat and Windows 2003, 2008 and 2012 servers with Postgres/MSSQL database systems .
• Responsibilities include installation (ICE/SMP/E), maintenance (fix packs/ptfs,exits), upgrading, cloning, working with security, networking and vendor (BMC) for product management and enhancements of all BMC products(Control-M, Control-D and Control-O and Enterprise manager platforms.
• Key team member for the EOS/Control-D conversion project, Implemented Control-D Auditing, responsible for daily Control-O automation rules request in automating file transfers from Confidential Sterling Connect-Direct, CFT and SFTP applications, key team member for disaster recovery exercises, also provided support for Control-D Web-Access Windows platform.

Confidential, Chicago, IL

Technical Systems Consultant

Responsibilities:

• Key team member for USIT-GTI. Responsibilities include the day to day Performance and Capacity reporting for Batch Credit Services in a large scale Confidential Mainframe Z/OS/ Sysplex environment consisting of three (3) CECS, using a variety of performance tools; RMF, TMON,THRUPUT-MANAGER,SMF/MXG and SAS.
• Team lead for supporting Confidential Sterling Connect-Direct (NDM) B2B and Confidential customers.
• Technical Lead for the DS3/VPN/ACE and SNA conversion for Confidential and Connect-Direct applications to the MPLS Cloud network environment, platforms included Mainframe and Distributed (GIS Servers/B2B Integrator/Adapters/Linux servers).
• Responsible for the implementation, automation testing, performance, daily workload management and reporting. Implemented an automated SLA notification and ticketing escalation process for Connect-Direct processes.
• Collaborated with SAS technical support on new release issues.
• Consulted the organization on Sub-capacity licensing for the SAS software.
• Other responsibilities include storage management reporting using DFSMS/ISMF, Mainstar Storage Manager, DIF, QuickRef Batch utility and CA1-GRW, a task team member for a PCI-DSS compliance project, also responsible for providing guidance to the Enterprise monitoring group for system work load balancing for achieving customer committed Service Level Agreements.
• Selected as a key technical task member for the Mainframe re-hosting project.

Confidential, Lanham, MD

Deployment Engineer/BMC Control-M/ Consultant

Responsibilities:

• Technical Support for the CADE2 deployment of the BMC Control-M Enterprise Manager in a large scale Confidential /ZOS Sysplex Mainframe and UNIX/Solaris distributed platform environment.
• Responsibilities include (shoulder to shoulder training, coaching and mentoring the Internal Revenue staff on the BMC Control-M/Enterprise Manager Software functionality.
• A liaison between Enterprise Systems, Scheduling/Mainframe Operations, Data Transmissions and Applications Development for implementation, testing and integration of the Unix/Cron applications, Informatica ETL platform and file transfers to the BMC Control-M/EM platform.
• Provided technical support in the development of Standard Operating Procedures and reporting for distributed and Mainframe platforms.

Confidential, Hines-Maywood, IL

BMC Control-Products Consultant

Responsibilities:

• Provided Training, coaching and mentoring to the VA-staff on the BMC, Control-Products, and Confidential Sterling Connect-Direct consisting of a Confidential /Z/OS (Z9BC), Confidential, UNIX/Solaris Distributed platform environment.
• Responsibilities included; pre-installation setup, in-depth testing and debugging, customization, Security, performance monitoring and identifying issues and manual task for automation. Additional responsibilities include the maintaining of documentation and procedures.
• Liaison between Software vendor and VA-Systems Department for software upgrades issues. Provided expertise in resolving file transfer issues and problems with Confidential and Confidential
• Provided Assistance in Automation for engagement with distributed platforms for transferring secure files across multiple government agencies and assisted staff in setting up new file transfer connections with other Federal government agencies.

Confidential, Chicago, IL

Mainframe- Distributed Technical Support Specialist

Responsibilities:

• Technical support for weekend IPL maintenance, Disaster Recovery, Testing, upgrades, new releases and application conversions.
• Led engagements with other financial platforms and Lines of Business; Host Middleware Systems, Broker Dealer, Base24, Data-warehouse and SAP for distributed systems to resolve critical batch application issues.
• Communicated effectively between Hardware, Software, development and third party vendors for system related issues.
• Provided incident and problem management escalation to Management, business groups and CTO’S with emphasis on meeting service level agreements and objectives.
• Mentored junior team members with technical assistance for issues and problems for root cause analysis and process improvement for efficiency and automation.