OBJECTIVE:

Commercial or in - house Software Development, Level 3/2 Support. Source Code level development, diagnosis and remediation roles. Opportunities to expand my platform set welcomed.

SUMMARY:

• Experienced in commercial and in-house software development, diagnosis, correction, remediation, upgrades and support gained in various Software Vendor, Global Delivery Facility, and Data Center roles.
• Particularly strong in development and diagnosis on Confidential 360/370/390/zSeries Architecture based systems (MVS and VM OS's) written in Assembler, PL/X, C/C++, REXX, CLIST, JCL and other common mainframe languages gained through Development and Level 2 roles. Additionally, some experience with HP-3000, MS-DOS, Windows and UNIX/LINUX based systems.
• Additionally, Research and Planning skills were developed in the position of Coordinator of Research, Planning and Technology Review for Palm Beach County Government.
• Have developed, diagnosed, supported or used systems using the following:

TECHNICAL SKILLS:

Hardware: CPU Families - S/370/390/zSeries, HP 3000, x86, Cray XMP. Storage and Perhipherals - Confidential 3800-3, Confidential Band Printers, Komstar Microfiche, STC Laser Printers, Versatec Plotters, Wallace roll feed and automated report burster devices, Point of Sale (POS) systems, DASD devices supported included post 3390 devices such as Shark and Enterprise Storage Servers (ESS 2105-800, ESS 8000, DS8000 and similar). Tape Subsystem support included Automated Tape Libraries (ATL), floor drives and Virtual Tape Systems (VTS). (E.g. 3494, etc.)

Operating Systems: Mainframe - MVS XA, OS/390, z/OS, Unix System Services (USS),VM, z/VM. Midrange - MPE, OS/400, Windows 3.11, PC - Windows 95, Windows 98, Windows Vista, Windows 7.0, Linux (RHEL), OS/2, DOS, CP/M. Other (Cray) - Unix.

Telecommunications: TCP/IP, VTAM

Languages: Assembler Language (BAL and Advanced Interfaces for Mainframe - 360/370/390/zSeries, MVS, VM), C/C++, COBOL II / OS/VS COBOL, Easytrieve, Focus, FORTRAN, GML, HTML, ISPF, MVS JCL (JES2/JES3) and utilities, OGL/370, PL/I, PL/X, PPFA/370, REXX (TSO, VM, OS/2, SOCKETS API, Catalog Search Interface, USS API, et. al.), SAS, SAS C/C++, SQL (embedded for DB2 on z/OS), TELAGRAF, TSO/CLIST, Visual Basic For Applications (VBA in Word 6.0), XEDIT

Software:

Commercial Development / Level 3: Vanguard SecurityCenter, Vanguard Administrator

Level 2: Confidential AFP/PSF/Infoprint Server Suite of Products with specialization in the InfoPrint Server product group - including but not limited to, OGL, PMF, PPFA, PSF including Download and Download Plus, Printway, Netspool, Print Interface, and Transforms. Confidential Storage Products - VSAM, VSAM RLS (Record Level Sharing - SMSVSAM)

Diagnosis Tools: Console DUMP, GTF, Confidential 's RETAIN Confidential 's SPA/VPLOCO Source Code Facilities, IPCS, Product Traces, Packet Traces, SLIP, SVC DUMP, Colesoft X/DC

Databases: DB2 for z/OS (Embedded SQL, CAF and IFI interfaces)

Security: RACF at ICHEINTY level, SAF at RACROUTE and SVC 0A82-0A85 Level

In-House Development: Pratt & Whitney Aircraft (GESP) - Program Maintenance Request (PMR), CLPUT/CLGET,, HSMPAN, Assorted VM Utilities for Engineering Data Processing. GTE - Service Order System (SORCES), Confidential CICS Six Sigma Reporting, Info/Man Daily Reporting Application. Confidential - Netspool VTAM IVP, Diagnostic LPQ et. al., SYSVARS System Info Application, Pre and Post z/Os Upgrade Checkout tools.

Support/Administration/Local Development: CA-1, CA-7, CA-Dispatch, CA-EARL, CAEDS, CA-JCL Check, CAMGR, CA-PDSMAN, CATIA, DFSMSdfp suite (DFSMSdfp, DFSMSdss, DFSMShsm, DFSMSrmm DFSMS OAM), Distributed Console Access Facility (DCAF), Falcon 11.0, File-Aid, Confidential MVS and VM Compilers and Link Editor, Confidential DFSMSdfp suite (DFSMSdfp, DFSMSdss, DFSMShsm, DFSMSrmm DFSMS OAM), IGES, IMSL, INFO/MAN, Infoprint Server Product Group (Netspool, Printway, Print Interface, Transforms), INFOREX, IPCS, ISDF, ISMF, JES328X, JHS/XPTR, KEYMASTER, KwikKey, MacKinney JQP, OGL/370 (Overlay Generation Language), OMEGAMON, OPC/ESA (aka Tivoli Workload Scheduler (TWS)), PANVALET, PDSAA, RACF, SAR, SAS, SCLM, TCPaccess 4.1, TELAGRAF, TLMS, TMON/MVS and TMON Report Writer (The Monitor for MVS), TSO, VPS, Confidential HTTP Server Powered by Apache

Usage : Chrome, Internet Explorer, Groupwise, MS-Office (Excel, Word), MS-PowerPoint, MS-Project,, MS-Works, Netscape/Firefox, Novell Netware, Manager/2, Quattro-Pro, WordPerfect

Ticketing Systems Familiarity: Heat, InfoMan, Impact, Maximo, ManageNow, Remedy, Peregrine, TSRM , ServiceNow.

PROFESSIONAL EXPERIENCE:

Mainframe Print Software Support

Confidential

Responsibilities:

• Act as primary customer facing support providing Problem Determination, Service Restoration, Upgrade, Migration, System Merge, and Customization and Administration support for 70 Confidential
• Internal Global Account (IGA) LPARs, and Honda account.
• Act as Secondary/Backup on State Street Bank accounts. Pearson Publishing.
• Serve as tertiary/consultant and page out on AFS, AMEX, Aranda, BNSF, Caterpillar, Equifax, GE, Hartford, Kodak, Merck, Morgan-Stanley, Neovia, NiSource, NY DMV, NY MTA, and others as needed.
• Provided training to other team members on various accounts as needed.
• Assist other team members with coding, exits, debugging and Knowledge Transfer (KT) activities.
• Mainframe representative to the Global Enterprise Cloud Print Team for Cloud Print Strategy Initiative to transform of Confidential IGA internal systems to a cloud based architecture. As part of this project, diagnosed Confidential 's in house Distributed Document Print Facility application and related system exits to function in the new architecture. JES2 and PSF exists were diagnosed. PSF exit logic was recoded to function under Infoprint Server. These exits provided feedback to DDPF and/or executed console commands on behalf of DDPF based on print job status.
• Provide Mainframe Print Team support and representation on approximate 20 z/OS Upgrades per year.
• Products include Infoprint Server and Transforms, PSF, PPFA, OGL, VPS, JES328X and MacKinney JQP.
• Customized Confidential HTTP Server Powered by Apache for used with Infoprint Central.
• Wrote C.R.U.D. (Create, Read, Update, Delete) backend in COBOL/CICS/DB2 running on z/OS to provide a demonstration backend application for use in demonstrations of z/OS Connector for implementation of HTTP RESTful services backed by mainframe legacy code, on behalf of the CTO of Mainframe Modernization.
• Wrote concept test Python programs that used Spark/PySpark.
• Have written add hoc software tools in REXX, C/C++, BAL, interfacing with z/OS, VTAM, and USS as needed. Some examples:
• Many distributed lpq commands do provide remote query, but their workstation IP address is often blocked. Being able to run on the sending mainframe solves this issue.
• A diagnostic LPR for mainframe based on RFC1179 using REXX SOCKETS that exposes all TCP/IP and RFC1179 return codes and ACK/NACKs Used similarly to SOCKET7 above, but goes through the full RFC1179 process to send a data file and control file.
• A diagnostic Port 9100 listener / server that accepts a direct sockets connection over TCP/IP and echos the incoming data to sysout for analysis
• A direct sockets client used to connect to direct sockets servers or printers and sends a data steam for diagnostic purposes.
• REXX based programs to retrieve AFP Library info from old and new VOLSERs and Catalog to support z/OS migrations and ensure that in house resources were not lost when the standard Confidential provided libraries were rolled in.
• Collaborating with Toronto Open Source Development team members on port of Google v8 Javascript engine and node.js to Unix System Services under z/OS Environment as a stretch role.

Mainframe Storage Support

Confidential

Responsibilities:

• Responsible for Mainframe Storage management of approximately 30 Confidential Global Delivery Facility ( Confidential ) clients.
• This included disk and tape using tools including Confidential DFSMSdfp suite (DFSMSdfp, DFSMSdss, DFSMShsm, DFSMSrmm DFSMS OAM), ISMF, and third party products including Tape Management Systems (TMS), CA-1 and TLMS. And, occasionally scheduling software such as Tivoli Workload Scheduler (TWS aka OPC), and CA-7 and others.
• Executed Requests for Service (RFS) that involved complex requirements as required by the client support/marketing teams.
• Collaborated with other Confidential Mainframe teams as needed. (E.g. MVS Support, DB2 Support, etc.)
• Participated in Disaster Recovery Exercises (DRE) as a Mainframe Storage Representative (technical) for Confidential both at Confidential Business Continuity Centers (e.g. Sterling Forest) and remotely.
• DASD devices supported included post 3390 devices such as Shark and Enterprise Storage Servers (ESS 2105-800, ESS 8000, DS8000 and similar).
• Tape Subsystem support included Automated Tape Libraries (ATL), floor drives and Virtual Tape Systems (VTS). (E.g. 3494, etc.)
• Provided source code development and maintenance support for storage related code written in the typical group of traditional mainframe languages (E.g. REXX, JCL. Assembler, and third party tools such as CA-EARL.)
• Tracked Problem, Incident and Change tickets for storage systems support work using in house ticketing system Maximo as well as client systems using ManageNow, Remedy, Peregrine, InfoMan, and Impact.
• Participated in twice daily cadence meetings to discuss issues, challenges, performance trends and exchange status and trouble-shooting information from other team members.
• Assisted junior members with mainframe topics as needed (i.e. Rhythm and Blues levels).

Software Developer

Confidential

Responsibilities:

• Implemented enhancements and fixes in the SecurityCenter product in z/OS assembler, SAS C/C++ and SQL on Confidential 's DB2. Worked on other Vanguard products as commonality goals dictated (Primarily Vanguard Administrator).
• Customer problems were handled in a level 3, customer facing fashion as required.
• Build environment was SCLM with Vanguard specific customizations.
• Diagnostic tooling used spanned the usual MVS Diagnosis: Tools and Service Aids set (SLIP, DUMP, GTF) along withCole Software XDC.
• Advanced interfaces to MVS, RACF, and DB2 were worked with. (E.g. Dataspaces, RACF Macro Interfaces, DB2 IFI and CAF interfaces.) Also notable was the use of a Vanguard modified SAS/C environment.
• Authored approximately 10-12 PTF's, ported and implemented the Vanguard Hard Revoke feature into SecurityCenter from Vanguard Administrator and engaged in significant R & D on the DB2 parts of the product.
• Some specifics were:
• Hard Revoke Feature - Ported From Administrator (COBOL Subroutines called from BAL)
• Prototyped DB2 Half of SecurityCenter Product - Two versions, C/C++ and BAL
• Implemented C/C++ calls to BAL - To encapsulate traditions MVS Macro functions like ASCRE
• ABEND0C4 fix in TCP/IP routine - Uninitialized pointer in C/C++
• Double Display of Last Line Fix - Took removal of one comment of a LOC to fix, but days to find
• New Password Rules - Updated Vanguard products match the Confidential spec.
• New History Checking Logic - Products were reporting a given pword was used in the last 8... it was decided this was giving away info, messages were "sterilized"

Software Development

Confidential, Phoenix, AZ

Responsibilities:

• Modified the client’s Infoman system and batch back end to accommodate a new model of scanner device.