OBJECTIVE:

To Secure Long - Contract or Full-Time position with a corporation that seeks to benefit from over 25 years of reliable skills and solid performance in System and job flow analysis with batch and online maintenance through a Change record/installation process, Disaster Recovery, problem analysis and resolution, scheduling package conversions and standards planning and implementation focusing on maintaining a stable production environment to ensure customer satisfaction and business integrity.

SUMMARY:

• Confidential is a proven performer with more than 25 years of z/OS Mainframe Operations experience using JCL, CLIST, RACF, TOP SECRET, CICS, DB2, SAS, REXX, ENDEVOR, CONTROL-M, TIVOLI, WORKLOAD SCHEDULER (TWS), ZEKE, JOBTRAC, CA-ESP, CA-7, CA-11 and CA-1.
• Has 25+ years of experience in the z/Series Mainframe Information Technology data processing arena. Consistently maintained expectations in all the phases of software development life cycle (SDLC) such as eight years working experience in Sterling EDI/GENTRAN Enterprise wide requirements, architecture and Extensive experience in implementing large scale mainframe application solutions. Able to work independently or as an integral part of a team.
• An expert in fixing Application issues or ABENDs. Analysis and fix/ Design, Software Development. Use of MQ codes. Integration QA Testing, Production Support, Software maintenance in IBM z/OS Mainframe platform.
• Good working knowledge of JES2/3 operator commands, scheduling packages, Tape manipulation(HSM), Direct Access Storage Devices(DASD), Top Secret security interface, Integrated Database Management System (IDMS), Virtual Telecommunications Access Method(VTAM), Websphere, Customer Information and Control System (CICS), DB2, OPS/MVS and how they interact through display facility.
• Expert in SAS (MICS/MXG) Capacity and performance reporting. Designs and codes SAS programs to extract and analyze SMF/RMF Raw data.
• A professional Systems Performance Specialist and Capacity planner with more than 15 years of Professional, includes system applications, disaster recovery planning and information protection analysis.
• Monitoring daily system activity; analyzing load tests, and providing recommendations for performance and availability.
• Advanced ABEND support and troubleshooting for broad range of processing on Mainframe, PeopleSoft, UNIX, DBA, Network Security applications.
• Resolve all JCL, TSO/ISPF and scheduler troubleshooting for broad range of processing on z/OS Mainframe, PeopleSoft, DBA, Network, and Security jobs.
• Good working knowledge of WebSphere.
• Excellent communication, relationship-building and collaborating skills at all levels, with ability to translate business needs into technical requirements. Recipient of numerous awards of excellence for quality and achievements.
• Eight years working experience with Sterling Gentran Basic 6.3, EDI Enterprise wide requirements, architecture and implementation for CLAIMS, HIPAA including all Health Care transaction sets; and all areas of development, implementation support processes and related interfaces.
• Establish EDI links with Hospitals, Clinics and Doctor’s Offices.
• Thorough experience in Sterling Gentran EDI Enterprise wide requirements, architecture and the implementation for 810, 824 832, 846, 850, 852, 855, 856, 870 and 997 transaction sets.
• EDI GENTRAN 6.3 mapping and testing to/from X12 transactions, Checking LOG - Application jobs and working Mapping on GENTRAN.
• Defining EDI Trading Partner Characteristics, Testing and correction of EDI Transactions.
• 10 years at Confidential and structured the QA Test System and Worked on the Y2K Group.
• Accomplishments/Achievements
• Received recognition from client SSA and on various projects assigned to me, which were efficiently and successfully completed on time.
• Received numerous awards within Confidential based on the complexity of the project and client feedback.
• I was awarded IT Departmental Recognition Award in the EDI software team.
• Involved in Performance monitoring of Systems and Applications using several performance monitoring tools like SMF/RMF/CMF and Tivoli Monitors.
• Participated in running performance tools in batch mode and collecting SMF/RMF/CMF records, analyze them to determine the distribution of system resources across different jobs.
• Used transaction monitoring tools like TMON, OMEGAMON, OMEGAVIEW and Tivoli to determine the workload services associated with each job and prepare reports to this effect.
• Actively monitored production and production-like test environments while jobs are running to analyze the load level, resource consumption and create reports to help capacity planning in the following releases.
• Achieved success in all of the various projects managed/ developed/ tested over the past 15 years. They were delivered and implemented with adequate CMMI levels, quality on time.
• Effectively involved in Configuration management activities including moving software components through different Endevor stages.
• Preparing/ Cast/ Executed Endevor packages in Testing, Acceptance, Production environments and shipping the packages to various systems.
• Played a key technical role during the on call support for Development/ Testing/ QA Testing/ Production Testing by fixing the various issues on a timely basis.
• Always maintained adequate documentation (Microsoft Office) pertaining to the Software development, Testing Plans/Cases, Software standards used, Trouble tickets resolution, Production ABEND resolution.

TECHNICAL SKILLS:

• CONTROL-M, TWS & ZEKE
• CA-7, CA-11 & CA-1
• Workload Manager (WLM)
• TSO/ISPF/ MVS/JCL/
• CLIST/REXX
• SMP/E
• Performance Analysis Tuning
• WEBSPHERE
• RACF/ACF2/TOP SECRET
• Disaster Recovery z/OS Systems Programmer
• Sysview/Mainview/Tivoli
• 2015 z/OS Communications Server
• SAS/MICS/MXG

PROFESSIONAL EXPERIENCE:

Confidential, Austin, Texas

Mainframe Security Specialist

Responsibilities:

• In-depth knowledge of CA-Top Secret and IBM’s RACF security products.
• Excellent TSO, JCL, IBM UTILITIES, JES3, EJES and ISPF.
• Strong knowledge of mainframe Unix (LINUX) Systems service.
• Strong knowledge of SDSF, E-JES, CICS, DB2, MVS, SAS
• REXX, CLIST and or SAS programming skills.
• Excellent analytical skills, problem solving skills.
• Dependable team player with the ability to work independently in a fast-paced environment and strong written and verbal communication skills.
• Self-starter, detailed oriented and ability to multi task.
• Experience with Tape and Database Encryption
• Strong TSO, MVS/JCL, IBM UTILITIES, (e) JES, JES2/JES3, and ISPF.
• Hands-on knowledge of mainframe Unix (LINUX) Systems service.
• Strong knowledge of SDSF, CICS, DB2, MVS, SAS/SMF Type Records.
• Programming skills with REXX, CLIST and or SAS.
• Monitors and maintains the security databases for all mainframe Lpars on all systems.
• Develop and maintains automated processes for security reports.
• Prepares ad hoc reports as requested by clients.
• Monitors the environment for adherence to security standards.
• Define and implement security requirements for new applications and upgrades.
• Execute problem determination and resolution.
• Assists in creating and implementing security standards, policy and guidelines.
• Through daily interaction, educate users in security princSystem IPLes, policy and practices.
• Process authorized changes to machine log-on ID's and security software.
• Create and delete user Ids; create and modify UID strings.
• Implements interfaces with OEM (non-IBM) products.
• Review database and recommend and implement changes to improve the security product and service.
• Analyze client needs and implement problem resolution.
• Participate in Audit activities.

Confidential, Chicago, Illinois

z/OS Performance and Capacity Management Programmer

Responsibilities:

• Installing, customizing and maintaining all Vendor products on the operating systems and testing for its proper functioning.
• Developing performance metrics and customized performance and resource utilization reports on z/OS mainframe and other platforms.
• Experience with ITS System, Mainframe System, Blue Squared Inter-Plan Messaging System, and Claims Repository.
• BlueCard ITS Host and Home professional and facility claims experience.
• Designed, documented and delivered a supplier control review process in order to assess the security of proprietary information at supplier sites based on SAS 70 Type reviews, VISA, ISO 17799
• Monitoring CICS Regions in Production, Training, and Integration to identify/isolate problems.
• Monitor DB2, Oracle and IDMS database subsystems to identify and isolate problems.
• Ensured internal compliance across all Customer projects towards ISO 17799 and conducted technical compliance assessments.
• Sound knowledge of HIPAA privacy requirement, familiar with HIPAA technical aspects related to claims and eligibility transactions
• Monitor WebSphere MQ and WebSphere Application Server applications to identify and isolate problems.
• Upon detection of a problem, begin level 1 troubleshooting activities such as reading system and application dumps and provide recommendations and perform basic resolution activities.
• Identify and resolve peripheral device and file contention problems.
• Expert hands-on working knowledge of JES2/3 operator commands, scheduling packages, tape manipulation (HSM), Direct Access Storage Devices (DASD), Top Secret security interface, Integrated Database Management System (IDMS), Virtual Telecommunications Access Method (VTAM), Websphere, Customer Information and Control System (CICS), DB2, OPS/MVS and how they interact through display facility.
• Commendable experience in auditing, implementing & managing HIPAA, SOX, GLBA, FFIEC, ISO, NIST, PCI DSS, FISMA, SAS 70 I & II Standards/Guidelines.
• Knowledge of computer operator commands to take full system dumps, start traces, perform SYSTEM IPL, manipulate peripheral devices and reply to messages issued by any of the following: CICS, VTAM, DB2, IDMS, Websphere, Top Secret and OPS/MVS.
• Create Performance Batch Reports, collect data, analyze data and create Graft Reports that reflect the system resources across different jobs. Monitor production and production-like test environments using transaction monitoring tools available.
• Daily, Weekly and Monthly System Performance Report and Graph monitoring, tracking and creation.
• DASD and TAPE Management Administration - Innovation Data Processing Confidential /Upstream backup job adds/changes/deletes to infrastructure based on changes to physical storage of data, new servers/data, growth of data.
• Successfully testing Database agent backups/restores using Confidential database agents.
• Created Standard operating procedures for install/configuration and backup/ restore using Confidential database agents.
• Collaborated with the CISO to create 3rd party risk components of the enterprise risk framework; and executed investments in the security and fraud space - Biometrics
• Confidential backup adds/changes/deletes to infrastructure based on changes to physical storage of data, new servers/data, growth of data, and the rest.

Confidential

Senior z/OS Mainframe Analysyt and ESP Specialist - Production Control Specialist

Responsibilities:

• Systems Performance Specialist and Capacity planner and professional expertise including system applications, disaster recovery planning and information protection analysis.
• Monitoring daily ESP system activity; analyzing load tests, and providing recommendations for performance and availability.
• Responsible for Customer technical presentations and product demonstration of regulatory assessments for compliance to ISO 17799, HIPAA, NIST
• Innovative reviewing and influencing application and system design; evaluating application processes from concept to production.
• Advanced ABEND support and troubleshooting for broad range of processing on Mainframe, PeopleSoft, Microsoft Windows, UNIX, LINUX, DBA, Network Security applications.
• Sound knowledge of HIPAA privacy requirements, familiar with HIPAA technical aspects related to claims and eligibility transactions.
• Resolve all JCL, TSO/ISPF and scheduler troubleshooting for broad range of processing on z/OS Mainframe, PeopleSoft, DBA, CICS, Network, and Security jobs.

Confidential, Durham, North Carolina

IT Mainframe and Scheduling Specialist - Production Support Analyst

Responsibilities:

• Monitoring and fixing ABEND support and troubleshooting for broad range of processing on Mainframe, PeopleSoft, UNIX, DBA, Network Security applications.
• Resolve all JCL, TSO/ISPF and TWS troubleshooting for broad range of processing on z/OS Mainframe, PeopleSoft, DBA, Network, and Security jobs.
• Collaborated with the CISO to create 3rd party risk components of the enterprise risk framework; and executed investments in the security and fraud space - Biometrics
• Support, provide setup and monitoring of production job execution, automation, and scheduling for business areas, including file transfers from Confidential production batch, and enterprise-wide reporting and analytics in a 24/7/365 environment.
• Tracking of daily Tivoli Workload Scheduling processes and ensuring that they run in a timely manner.
• Using MQ to validate severity/priority classification of problems.
• Incident Ticket Management - routing tickets to appropriate support groups.
• Escalation initiating and tracking.
• Perform basic problem determination on system and components.
• Restart failing batch jobs and/or components as part of Operations Support (OS, hardware & applications).
• Performing production checks as required.
• Provide expertise operational status as required.

Confidential, Baltimore, Maryland

Senior IT Specialist - Capacity Planning Analysis/ Control-M Engineer

Responsibilities:

• CONTROL-M Batch Monitoring and fixing ABENDs, supporting and troubleshooting for broad range of processing on Mainframe, for platforms like PEOPLESOFT, MICROSOFT WINDOWS, UNIX, DBA, CICS and other applications.
• Resolve all JCL, TSO/ISPF and CONTROL-M job troubleshooting for broad range of processing on z/OS Mainframe, PeopleSoft, DBA, Network, and Security jobs. e/SEF Performance Analysis/Capacity planning activities: Performance monitoring of Systems / Applications with several performance tools like TMON, OMEGAMON, OMEGAVIEW, TIVOLI and reading the System’s SMF/RMF/CMF raw data.
• Create Performance Batch Reports, collect data, analyze data and create Graft Reports that reflect the system resources across different jobs. Monitor production and production-like test environments using transaction monitoring tools available.
• Commendable experience in auditing, implementing & managing HIPAA, SOX, GLBA, FFIEC, ISO, NIST, PCI DSS, FISMA, SAS 70 I & II Standards/Guidelines.
• Installing, customizing and maintaining all Vendor products on the operating systems and testing for its proper functioning.
• Developing performance metrics and customized performance and resource utilization reports on z/OS mainframe and other platforms.
• Designed, documented and delivered a supplier control review process in order to assess the security of proprietary information at supplier sites based on SAS Type II reviews, VISA, ISO 17799
• Monitoring CICS Regions in Production, Training, and Integration to identify/isolate problems.
• Monitor DB2, Oracle and IDMS database subsystems to identify/isolate problems.
• Monitor WebSphere MQ and WebSphere Application Server applications to identify and isolate problems.
• Upon detection of a problem, begin level 1 troubleshooting activities such as reading system and application dumps and provide recommendations and perform basic resolution activities.
• Identify and resolve peripheral device and file contention problems.
• Ensured internal compliance across all Customer projects towards ISO 17799 and conducted technical compliance assessments.
• Expert hands-on working knowledge of JES2/3 operator commands, scheduling packages, tape manipulation (HSM), Direct Access Storage Devices (DASD), Top Secret security interface, Integrated Database Management System (IDMS), Virtual Telecommunications Access Method (VTAM), Websphere, Customer Information and Control System (CICS), DB2, OPS/MVS and how they interact through display facility.
• Knowledge of computer operator commands to take full system dumps, start traces, perform SYSTEM IPL, manipulate peripheral devices and reply to messages issued by any of the following: CICS, VTAM, DB2, IDMS, Websphere, Top Secret and OPS/MVS.
• Daily, Weekly and Monthly System Performance Report and Graph monitoring, tracking and creation.
• DASD and TAPE Management Administration - Innovation Data Processing Confidential /Upstream backup job adds/changes/deletes to infrastructure based on changes to physical storage of data, new servers/data, growth of data.
• Steered several PCI/HITRUST compliance assessments and devised remediation plans for applications and processes (such as integration of HSM for encryption, Key management, API & rotation) to ensure they met PCI/HITRUST standards
• Successfully testing Database agent backups/restores using Confidential database agents.
• Created Standard operating procedures for install/configuration and backup/ restore using Confidential database agents.
• Confidential backup adds/changes/deletes to infrastructure based on changes to physical storage of data, new servers/data, growth of data, and the rest.

Confidential, Raleigh, NC

Mainframe Technical Support Analyst/Change Manager Architect

Responsibilities:

• Configuration Management: Endevor (Moving components from Lpar to Lpar and validating the components, through the different Endevor stages.
• Preparing / Casting / Executing Endevor packages in Testing, Acceptance and Production environments. Also involves shipping the packages to various systems. Some of the components involved where JCL,
• PROCs, DB2 tables, COBOL, Control cards and BIND cards.
• Sound knowledge of HIPAA privacy requirements, familiar with HIPAA technical aspects related to claims and eligibility transactions
• Skilled in internal/external customer liaisons for application analysis, development, testing and implementation.
• Design and code SAS programs to extract and analyze MVS source data using MICS database and produce SAS reports with trends for CPU, memory, and DASD storage utilization.
• Commendable experience in auditing, implementing & managing HIPAA, SOX, GLBA, FFIEC, ISO, NIST, PCI DSS, FISMA, SAS 70 I & II Standards/Guidelines.
• Professional expertise includes system applications, disaster recovery planning and information protection analysis. Monitoring daily system activity; analyzing load tests, and providing recommendations for performance and availability.
• Ensured internal compliance across all Customer projects towards ISO 17799 and conducted technical compliance assessments.

Technologies: JCL, SAS, CICS, ENDEVOR, TSO, IMS/MVS, DL1, IMS/DB/DC, DB2, and ADABAS.

Confidential, Raleigh, North Carolina

Senior EDI Support Analyst, Short Length Consultant

Responsibilities:

• Thorough experience in architecture and implementation for transaction sets
• EDI GENTRAN mapping and testing to/from X12 transactions, Checking LOG.
• Process/Job flow Analysis, Creating complicated SPUFI/QMF query for the database, System/ Integral testing and Code Maintenance/ Production/ Customer Support (Dealing with Trading Partners), Harbinger/ Mercator Operation Center analysis, EDI Translators Maintenance, Data Testing/ Communications (UNIX) and documentation as well. Performed Data Loading and Unloading from DB2 to files and vice versa, SQL performance, Tuning, Reorganizing the Database Recovery & Backup and coding SQL’s for the DB2 related application.
• EDI mapping and development.
• Monitoring Applications and Console Command Languages: BAC Mercury Dashboard and Site- Scope and WebSphere.
• Designed, documented and delivered a supplier control review process in order to assess the security of proprietary information at supplier sites based on SAS 70 Type reviews, VISA, ISO 17799
• Aggressive problem diagnosis and creative problem solving skills on highly complex problems.
• Ability to handle stressful situations and maintain composure under pressure.

Technologies: EDI GENTRAN, Unix Server Cobol, Korn shell scripting

Confidential, Detroit, Michigan

Senior SAS Mainframe Programmer/Developer

Responsibilities:

• Designing and coding SAS programs to extract and analyze MVS Print data (SMF/MXG)
• Experience with ITS System, Mainframe System, Blue Squared Inter-Plan Messaging System, and Claims Repository.
• BlueCard ITS Host and Home professional and facility claims experience.
• Good working knowledge of Mainframe resources/tools including MVS/JCL, TSO, ISPF, SDSF, SAS, CLIST, REXX, OMEGAMON, RMF, SMF Data and much more.
• Z/OS Performance Analysis using SAS, and MXG.
• Capacity and performance reporting. Working independently and with others with minimal supervision.

Technologies: MVS/JCL, TSO, OMEGAMON, RMF, SMF, SAS, and CA-MXG, Z/OS, LPAR.