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Delivery Lead Resume

PROFILE SUMMARY:

IT professional experienced in designing/developing mainframe system applications, leading mainframe application development, and managing client server applications.

SKILLS:

Systems: IBM mainframe, Unix/Linux client servers

SKILLS: Cobol, JCL, CICS, VSAM,Syncsort,TSO Easytrieve, PacBase, Pactables, SQL IBM Utilities, FileAid

PROFESSIONAL EXPERIENCE:

Confidential

Delivery Lead

Responsibilities:

  • Partnered with business to flesh out full project requirement details for IT projects for both enhancements to the Auto Club systems and developing new club systems
  • PCI coordinator for IT to ensure compliance with credit card regulatory organization
  • Established procedure to make application SOX compliant
  • Produced human capacity planning to distribute work force and establish a “follow the sun” methodology for the Confidential Motor Club team
  • Lead for migration of functionality and data from legacy mainframe application onto Unix/Linux client server application
  • Lead team that implemented price increase of retail product, increasing revenue by approximately $3,000,000
  • Consult with Payment Tech regarding temporary card payment methods to accommodate confidentiality of credit card while servicing customer

Confidential

Application Developer

Responsibilities:

  • Architected and implemented changes to fulfillment process resulting in reducing redundant fulfillment disbursement by 15%
  • Lead project to transition work from full time employees to offshore partners cutting cost by 75% and creating a 24X7 operational support environment
  • Lead project team in creating campaign information system. This new application established a single location for the business to create a new campaign including pricing, benefits, fulfillment which previously had been individual systems.

Confidential

Application Developer

Responsibilities:

  • Developed automation fulfillment kit request allowing business to electronically submit request providing sourcing ability to track direct marketing pieces, create better reporting and reduce set up time
  • Coordinated data onboarding of Amoco auto club into Confidential system

Confidential

System Manager

Responsibilities:

  • Developed Territory Administration System which allowed sales totals to automatically be rolled up from field office to territory to region to corporate offices.
  • This had previously been done manually and saved hundreds of hours of manual processing weekly and allowed corporate office to have sales numbers by next business morning eliminating a two day waiting period.
  • Provided tutoring services to first year students taking basic language classes as well as maintained student lab.

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