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Customer Service Associate Resume

4.00/5 (Submit Your Rating)

Watertown, MA

CAREER OBJECTIVE:

Seeking a COBOL Programmer Analyst position with general supervision from the Information Technology Director performs complex professional work in systems development, including some administrative duties.

PROFILE:

Accomplished Sr. Mainframe Programmer Analyst with a proven ability to develop and implement time - sensitive strategies that support business and financial objectives. Recognized as an expert in analytical research, data management and efficient in writing readable programs. Respected team player focused on achieving company goals. Keep up-to-date with changes in the industry through continuing professional development. Specialist in the development of mainframe software used by banking, retail and financial institutions. Concentrate on writing of project specifications. A team player willing to pass along my extensive knowledge and the mentoring of junior programmers. Ensuring the use of company Life Cycle, Quality Assurance procedures.

SKILLS:

Computer Languages Frameworks Databases/Storage: COBOL II, JCL, REXX IBM Mainframe, CICS, DB2, BSAM, VSAM, IDMS FILE-AID, Microsoft Office Time Management, Mentor/Education Team Members

EMPLOYMENT HISTORY:

Customer Service Associate

Confidential, Watertown, MA

Senior Quality Assurance Lead

Confidential, San Diego, CA.

Lead Senior Programmer Analyst

Confidential, San Diego, CA

Team Lead

Confidential, San Diego, CA

Lead Sr. Programmer Analyst

Confidential, Boston, MA

Responsibilities:

  • Project Modernization
  • Project Management
  • Analysis & Coding
  • Writing Specifications z/OS & VSE
  • SDLC
  • Performance & diagnosis
  • Telecommute
  • Quality Assurance
  • Effective Time Management
  • Meticulously Detail
  • JCL/Utilities

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