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Programmer Analyst Resume

Morehead, KY


  • A proven problem solver committed to continuously improving processes, maintaining regulatory compliance, and promoting performance excellence.
  • After three years of findings in the federal audit, took over the Confidential Enrollment Process and made improvements which significantly reduced the preparation time from approximately 5 days to 3 - 4 hours. These improvements have allowed Confidential to submit Confidential Enrollment Process data on a regular schedule therefore meeting Confidential scheduled timelines.
  • Implemented etranscripts for the Registrar’s Office, cutting down the processing time by about 90%
  • Led yearly OMB A-133 Audit for the Confidential Office including providing SQL reports and follow up information to share with internal and external auditors
  • Primary point person in the Confidential Office for reconciling monthly federal student loans with the Accounting Office and reconciling student’s accounts within Ellucian Banner ERP and COD
  • Led implementation of Application Xtender Scanning Software for the Confidential Office at Confidential ; Including working with IT and Confidential Team members to develop a customized solution
  • Researched, presented and implemented a Net Price Calculator solution that serves as a recruiting tool for Confidential as well as fulfils a federal requirement with the Department of Education; Continue to send out weekly reports of statistics to Executive Enrollment Management Team
  • Primary point person for Gainful Employment reporting for the Confidential Office at Confidential ; involved managing data in Microsoft Office Suite and reporting the data to the Department of Education
  • Implemented monthly email reminders to students to complete their Confidential requirements; using SQL queries, ARGOS and Ellucian Banner ERP
  • On Confidential Team that completed yearly Fiscal Operations Report and Application to Participate (FISAP) report providing SQL reports
  • On System Administrator team that installs delivered and custom updates into Confidential ERP, clones/refreshes various test environments and troubleshoots system issues with departments and internal IT
  • On Student Loan team that researched, developed and implemented a Default Management Plan that led to lower Cohort Default Rates for Confidential
  • On Technical team that researched and implemented Ellucian Ethos into a Colleague test environment; Continuing to investigate all aspects of the Ethos products
  • On CORE Technical Team that identifies, works with Ellucian partners and implements solutions to the CORE and UT modules in the Confidential ERP
  • On IT team that implemented Colleague Self-Service at Confidential ; Continue to improve with updates and change requests
  • On Confidential Team that set-up new academic year in both Ellucian Banner and Ellucian Colleague


Technical Proficiencies: MS Office Suite, Ellucian Banner, Ellucian Colleague, Colleague Studio, Tableau, UniQuery, Python, TOAD, SQL, HTML, Edconnect, ARGOS, SAP Business Objects, TDClient, Windows OS, Linux OS, AIX, Tableau


Confidential, Morehead, KY

Programmer Analyst


  • Construct complex queries that are used to create predictive models, reports, and visualizations.
  • Integrate data from relational databases by leveraging software including Tableau, Microsoft Access and SAP Business Objects.
  • Lead projects designed to expand data availability for campus leaders by building self-service reports and dashboards.

Technical Business Analyst



  • Provided Tier II technical support to the Offices of Financial Aid, Budgeting and Account Receivables.
  • Charged with leading full range of business analytics, technical business analysis and problem resolution initiatives that supported Confidential ERP solutions for supported departments.


Technology Specialist


  • Provide savvy business process analytics, solutions technology development, support, updates, and maintenance for Confidential ERP solutions for Confidential and Enrollment Services modules.

Confidential, Richmond, KY



  • Led the Confidential Office in providing internal and external reports using SQL queries
  • In addition, developed, negotiated, and finalized online and non-traditional student financial plans in compliance with University policies and procedures.
  • Advised new, continuing, and re-entry students and families on Confidential to meet individual needs.

Loan Processing Specialist



  • Processed 17,000 Confidential applications annually using Ellucian Banner ERP, FTP, and TOAD.
  • Advised students on Confidential information, answered questions, and responded to specific requests.
  • Completed daily audits for the Confidential Office. Demonstrated expertise in troubleshooting technical issues and resolved critical IT issues using solid solutions focused mindset.

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