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Programmer Analyst Resume

Morehead, KY

SUMMARY:

  • A proven problem solver committed to continuously improving processes, maintaining regulatory compliance, and promoting performance excellence.
  • After three years of findings in the federal audit, took over the Confidential Enrollment Process and made improvements which significantly reduced the preparation time from approximately 5 days to 3 - 4 hours. These improvements have allowed Confidential to submit Confidential Enrollment Process data on a regular schedule therefore meeting Confidential scheduled timelines.
  • Implemented etranscripts for the Registrar’s Office, cutting down the processing time by about 90%
  • Led yearly OMB A-133 Audit for the Confidential Office including providing SQL reports and follow up information to share with internal and external auditors
  • Primary point person in the Confidential Office for reconciling monthly federal student loans with the Accounting Office and reconciling student’s accounts within Ellucian Banner ERP and COD
  • Led implementation of Application Xtender Scanning Software for the Confidential Office at Confidential ; Including working with IT and Confidential Team members to develop a customized solution
  • Researched, presented and implemented a Net Price Calculator solution that serves as a recruiting tool for Confidential as well as fulfils a federal requirement with the Department of Education; Continue to send out weekly reports of statistics to Executive Enrollment Management Team
  • Primary point person for Gainful Employment reporting for the Confidential Office at Confidential ; involved managing data in Microsoft Office Suite and reporting the data to the Department of Education
  • Implemented monthly email reminders to students to complete their Confidential requirements; using SQL queries, ARGOS and Ellucian Banner ERP
  • On Confidential Team that completed yearly Fiscal Operations Report and Application to Participate (FISAP) report providing SQL reports
  • On System Administrator team that installs delivered and custom updates into Confidential ERP, clones/refreshes various test environments and troubleshoots system issues with departments and internal IT
  • On Student Loan team that researched, developed and implemented a Default Management Plan that led to lower Cohort Default Rates for Confidential
  • On Technical team that researched and implemented Ellucian Ethos into a Colleague test environment; Continuing to investigate all aspects of the Ethos products
  • On CORE Technical Team that identifies, works with Ellucian partners and implements solutions to the CORE and UT modules in the Confidential ERP
  • On IT team that implemented Colleague Self-Service at Confidential ; Continue to improve with updates and change requests
  • On Confidential Team that set-up new academic year in both Ellucian Banner and Ellucian Colleague

TECHNICAL SKILLS:

Technical Proficiencies: MS Office Suite, Ellucian Banner, Ellucian Colleague, Colleague Studio, Tableau, UniQuery, Python, TOAD, SQL, HTML, Edconnect, ARGOS, SAP Business Objects, TDClient, Windows OS, Linux OS, AIX, Tableau

PROFESSIONAL EXPERIENCE:

Confidential, Morehead, KY

Programmer Analyst

Responsibilities:

  • Construct complex queries that are used to create predictive models, reports, and visualizations.
  • Integrate data from relational databases by leveraging software including Tableau, Microsoft Access and SAP Business Objects.
  • Lead projects designed to expand data availability for campus leaders by building self-service reports and dashboards.

Technical Business Analyst

Confidential

Responsibilities:

  • Provided Tier II technical support to the Offices of Financial Aid, Budgeting and Account Receivables.
  • Charged with leading full range of business analytics, technical business analysis and problem resolution initiatives that supported Confidential ERP solutions for supported departments.

Confidential

Technology Specialist

Responsibilities:

  • Provide savvy business process analytics, solutions technology development, support, updates, and maintenance for Confidential ERP solutions for Confidential and Enrollment Services modules.

Confidential, Richmond, KY

Counselor

Responsibilities:

  • Led the Confidential Office in providing internal and external reports using SQL queries
  • In addition, developed, negotiated, and finalized online and non-traditional student financial plans in compliance with University policies and procedures.
  • Advised new, continuing, and re-entry students and families on Confidential to meet individual needs.

Loan Processing Specialist

Confidential

Responsibilities:

  • Processed 17,000 Confidential applications annually using Ellucian Banner ERP, FTP, and TOAD.
  • Advised students on Confidential information, answered questions, and responded to specific requests.
  • Completed daily audits for the Confidential Office. Demonstrated expertise in troubleshooting technical issues and resolved critical IT issues using solid solutions focused mindset.

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