Mainframes Production Control Manager Resume

TECHNICAL SKILLS

Mainframes: Z/OS V2R3, Mainframes Z/OS storage, JCL, CICS, VSAM, DB2, COBOL, SQL, REXX, NDM, FTP, MQ, GDG, Encore, XDFF, GUI, LPAR config, JES, Unix, Excel/PowerPoint, Problem - Incident management, ITIL, SDLC, Lean Six-sigma, FTP, Transmittals, DBMS, Business continuity and Disaster recovery, Initial program loading (IPL), GUI, Big Data, Hadoop HA, Data warehousing, Python, Dev-Ops

Tools: - ESP, OPC, CA7, CA11, ENDEVOR, INSYNC, TSO, ISPF, TIVOLI OMEGAMON, OMVIEWP, Sysview, MQMON, REMEDY 6,7, ITSP ticketing tool, SAR, UTS, Putty, SPUFI, Endevor, MBVIEW, WSF, SDSF, JIRA, Tableau, MATLAB, Power BI, R, RStudio, SAS E-Miner, Minitab, Zowe Explorer, VS Code, Confluence, CRM, Regression, Hypothesis testing, ANOVA testing, Statistical Data Modeling tools

PROFESSIONAL EXPERIENCE

Mainframes Production Control Manager

Confidential

Responsibilities:

Supervised the mainframes and distributed support team of 25 in multiple locations in India’s Banking and IT Division, ensuring optimized utilization of resources and successful execution of deliverables
Represented as team’s SME in priority calls, MIM coordination, BC/DR, Fed & Chips, SIFMA tests and assisted application managers with smooth deployment during 20+ critical implementations
Led comprehensive company - wide global employee client satisfaction survey; identified and implemented solutions based on findings; achieving an 15% higher satisfaction rating than prior years
Played key role in providing cross-functional KT during team mergers and FTS model implementations

Mainframes Team Lead

Confidential

Responsibilities:

Spearheaded major mainframes scheduling tool conversion from OPC/CA7 to ESP, comprising over 20 million jobs using JCL, REXX, NDM, FTP, achieving 100% project resiliency
Designed automation tool with JCL, alerting CLISTs which tracked KPIs, Milestones, to reduce repeat abends by 30% and ensured a continuous integration, continuous delivery (CI-CD) Dev-ops model
Implemented 10,000 JCL changes and troubleshooting techniques across 140 schedules, increasing portfolio application availability using OPC, CA7 and ESP scheduling tools
Created, maintained and published shift rosters, turnover reports, technical documents, and surveys

Mainframes Senior System Analyst

Confidential

Responsibilities:

Established effective processes and controls for risk identification and mitigation in compliance with Client SLAs, providing L1/L2 QA/UAT/SIT support on SQL, JCL, MQ, DB2 and CICS transactions
Implemented abend reduction and milestone jobs identification initiatives and effectively leveraged application support in alerting algorithms, Incident/ITSP/CRQ/PBI/Release management efforts
Co-ordinated with application development and vendor teams on 200 mission critical file transfer applications to design control cards for NDM/FTP file transfer on appropriate RACF IDs
Performed CICS file allocation/deallocation, GDG maint, Pre/Post IPL support, Spool management
Mentored seven new recruits and assisted higher management in setting up team’s new BC location

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship