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Mainframes Production Control Manager Resume

TECHNICAL SKILLS

Mainframes: Z/OS V2R3, Mainframes Z/OS storage, JCL, CICS, VSAM, DB2, COBOL, SQL, REXX, NDM, FTP, MQ, GDG, Encore, XDFF, GUI, LPAR config, JES, Unix, Excel/PowerPoint, Problem - Incident management, ITIL, SDLC, Lean Six-sigma, FTP, Transmittals, DBMS, Business continuity and Disaster recovery, Initial program loading (IPL), GUI, Big Data, Hadoop HA, Data warehousing, Python, Dev-Ops

Tools: - ESP, OPC, CA7, CA11, ENDEVOR, INSYNC, TSO, ISPF, TIVOLI OMEGAMON, OMVIEWP, Sysview, MQMON, REMEDY 6,7, ITSP ticketing tool, SAR, UTS, Putty, SPUFI, Endevor, MBVIEW, WSF, SDSF, JIRA, Tableau, MATLAB, Power BI, R, RStudio, SAS E-Miner, Minitab, Zowe Explorer, VS Code, Confluence, CRM, Regression, Hypothesis testing, ANOVA testing, Statistical Data Modeling tools

PROFESSIONAL EXPERIENCE

Mainframes Production Control Manager

Confidential

Responsibilities:

  • Supervised the mainframes and distributed support team of 25 in multiple locations in India’s Banking and IT Division, ensuring optimized utilization of resources and successful execution of deliverables
  • Represented as team’s SME in priority calls, MIM coordination, BC/DR, Fed & Chips, SIFMA tests and assisted application managers with smooth deployment during 20+ critical implementations
  • Led comprehensive company - wide global employee client satisfaction survey; identified and implemented solutions based on findings; achieving an 15% higher satisfaction rating than prior years
  • Played key role in providing cross-functional KT during team mergers and FTS model implementations

Mainframes Team Lead

Confidential

Responsibilities:

  • Spearheaded major mainframes scheduling tool conversion from OPC/CA7 to ESP, comprising over 20 million jobs using JCL, REXX, NDM, FTP, achieving 100% project resiliency
  • Designed automation tool with JCL, alerting CLISTs which tracked KPIs, Milestones, to reduce repeat abends by 30% and ensured a continuous integration, continuous delivery (CI-CD) Dev-ops model
  • Implemented 10,000 JCL changes and troubleshooting techniques across 140 schedules, increasing portfolio application availability using OPC, CA7 and ESP scheduling tools
  • Created, maintained and published shift rosters, turnover reports, technical documents, and surveys

Mainframes Senior System Analyst

Confidential

Responsibilities:

  • Established effective processes and controls for risk identification and mitigation in compliance with Client SLAs, providing L1/L2 QA/UAT/SIT support on SQL, JCL, MQ, DB2 and CICS transactions
  • Implemented abend reduction and milestone jobs identification initiatives and effectively leveraged application support in alerting algorithms, Incident/ITSP/CRQ/PBI/Release management efforts
  • Co-ordinated with application development and vendor teams on 200 mission critical file transfer applications to design control cards for NDM/FTP file transfer on appropriate RACF IDs
  • Performed CICS file allocation/deallocation, GDG maint, Pre/Post IPL support, Spool management
  • Mentored seven new recruits and assisted higher management in setting up team’s new BC location

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