SUMMARY

• 15+ years of overall experience in Information Technology areas - Application Design and hands-on Development, Production Support, Service & Incident management, Release Management, System analysis, Project Management for Mainframe projects

EXPERTISE:

• Well versed with full life cycle of Software Development including Requirement Analysis, Program Design, Development, Unit testing, System Testing, Integration Testing, Maintenance, Support and Documentation.
• 5+ experience in application development for Provider Database Maintenance, Claims functionalities in Confidential projects.
• 4+ experience in managing Banking projects dealing with Check Processing and Lockbox, Online Banking and General Ledger processing.
• 3+ years of experience in Application development and support for Policy Admin system for Commercial insurance for Workers Compensation and Spectrum.
• 3+ years of experience in Application design and development and supporting Property and Casualty Policy admin system for Auto and Home.
• Played key role in COBOL migration project which involved 6000+ modules impacting all functionalities across the system.
• Experience in coordinating on-site, off-shore teams and managing, leading on-site and off-shore teams.
• Improved efficiency of various mainframe modules, DB2 processing using performance tools and optimizations.
• Played Key role in stabilizing and various legacy applications systems in Banking and Insurance projects.
• Reduced support turn-around time by 50% for issues including critical by implementing various optimal measures around documentation, run-books, alerts mechanisms.
• Experience in working various cross functional teams in Insurance and Banking Domain projects.
• Good knowledge about the Software Product Life cycle and its development.
• Good Knowledge about Agile and Waterfall project management methodologies.
• Strong experience with COBOL, JCL, VSAM, DB2, IMS DB-DC, CICS.
• Strong experience in programming in IMS DB and DC, Neon and HSSR utilities.
• Sound knowledge in Confidential utilities and mainframe tools - SYNCSORT, IEBGENER, IEBCOPY, IDCAMS, IEBCOMPR, IEFBR14 like FILE-AID, INSYNC, XPEDITOR, COMPUWARE TOPAZ, ABEND-AID, CA7, TWS, ENDEVOR and CHANGEMAN.
• Participated in all Testing life cycle activities Requirement analysis, Test case designing, Test execution, Test Report preparation and Defect tracking.
• Experience in migration/conversion projects from VSAM files to DB2.
• Experience in Performance Tuning of Mainframe programs using Strobe.
• Strong analytical, problem solving, multitasking and strategic planning skills.

TECHNICAL SKILLS

Operating System: Windows, Unix, Linux, Z/OS, OS/390

Programming Languages: Mainframe Technologies- COBOL, CICS, IMS DC, REXX, JCL.

Databases & Integration Tools: IMS DB, VSAM, DB2, ORCALE, SQL

Version Control Tools: SCLM, CHANGEMAN, MCS, SVN

Scheduling Tools: CA7, TWS (Tivoli Scheduler)

Debugging Tools: Compuware TOPAZ Workbench, XPEDITOR

Tools: TOAD, QMF, ISPF/PDF, SPUFI, TOPAZ Work Bench, File-aid, Insync, BMC, DFSORT and ICETOOL, SOAP UI, Dynatrace, One-Agent, Strobe, SONARQUBE, ABEND AID, Main view

Cloud Technologies: Azure-900 Cerification

Methodologies/Domain: Agile, Waterfall, Provider Database, HIPAA, Policy admin in Property and Casualty insurance for Auto and Home, Policy admin for Commercial insurance for Workers Comp, Spectrum and Auto. Check, Lockbox processing, Online banking concepts

Other Utilities: Test Director, WinCVS, QUALITY CENTER

Location: India and USA

PROFESSIONAL EXPERIENCE

Confidential

Tech Lead/Senior Mainframe Developer

Responsibilities:

• Involved in design and development of Rating platform migration from Mainframe to Service based platform.
• Involved in design and development of various critical projects across P&C insurance for Home and Auto.
• Played key role in COBOL 6 migration which involved 6K modules impacting all functionalities across system
• Provided SME, Reliability engineer for Property and Casualty for Auto and Home applications.
• Played key role in stabilizing the legacy applications and performance improvement of various functionalities.
• Performance improvement of various legacy applications using mainframe Strobe and tuning various functionality in Jobs, DB2 and COBOL Programs.
• Supported the highly complex applications by collaborating with Cross functional teams and played key role in application stability as reliability engineer.
• Address all the process failures through incident management procedures to run the business continuity as intended.
• Participate in daily huddles, weekly & monthly status calls with offshore teams and Confidential teams. Provide monthly SLA (Service Level Agreement) metrics and periodic status reports.
• Work on long term problem areas in above mentioned applications to eliminate the problems and reduce overall application availability. Functioned as a communication channel for IT & business teams for all production issues reported in above mentioned applications.

Tools: /Technologies: Mainframe Technologies (IMS DB-DC, CICS, DB2, COBOL, JCL, VSAM), Z-Linux, MQ Series, Confidential, Web services.

Confidential

Tech Lead/Senior Mainframe Developer

Responsibilities:

• Involved in design and application development of various projects in Workers Comp LOB in Commercial insurance.
• Supported in application lead role for a cluster of 7 different applications of small scale.
• Played key role in application transition, Stabilization, and maintenance of the applications.
• Supported the highly complex applications collaborating with Cross functional teams and played key role in application stability as reliability engineer.
• Address all the process failures through incident management procedures to run the business continuity as intended.
• Functioned as SME for Commercial lines applications providing technical and business queries assistance for upgrade projects.
• Lead and Coordinate with offshore team and make sure business processes failures are addressed with no impact to business continuity.
• Participate in daily huddles, weekly & monthly status calls with offshore teams and Confidential teams. Provide monthly SLA (Service Level Agreement) metrics and periodic status reports.
• Work on long term problem areas to eliminate the problems and reduce overall application availability. Function as a communication channel for IT & business teams for all production issues reported in above mentioned applications.

Tools: /Technologies: Technologies (IMS DB-DC, CICS, DB2, COBOL, JCL, VSAM), Z-Linux, MQ Series, Confidential .

Confidential

Senior Mainframe Developer

Responsibilities:

• Involved in end-to-end enhancements of the application called Medicaid Management Information System (MMIS) at Wyoming MMIS. Performed business/requirement analysis for enhancement projects.
• Managing the maintenance and production support items for this application whose objectives is its enhancements include the Title XIX program control and administrative costs; service to recipients, providers and inquiries; operations of claims control and computer capabilities; and management reporting for planning and control.
• Coordination with State Healthcare departments to finalize the requirements.
• He implemented the plan for the rollover of this project to production.
• Preparing various metric such as weekly projects status reports.
• He and his team managed various implementations during this period.

Tools: /Technologies: Mainframe technologies, tools, CICS, DB2, COBOL, JCL, VSAM

Senior Mainframe Developer

Responsibilities:

• Development of General Ledger Posting and balancing part of ATM platform migration form one vendor to a different vendor for a banking vendor.
• Involved in analyzing the all the requirements that needs to be migrated to new platform with respect to posting, balancing.
• Converted the various business requirements into Design and Technical documents, finalizing the requirements and design documents preparation, review with business, status on the progress; reports huddles, and adhere to implementation dates of new system.

Tools: /Technologies: Mainframe Technologies and Tools - CICS, DB2, Micro Focus COBOL, Java, JCL, VSAM

Confidential

Senior Mainframe Developer

Responsibilities:

• Provided technical and SME support for banking applications in the Payment processing area which includes Online Banking (OBI), Touchless Returns Item processing (TRIPS).
• Played key role in stabilizing the legacy application by analyzing and fixing high CPU consuming jobs/transactions.
• Involved in handling the maintenance and production support items for three different applications.
• Resolved and provided permanent solutions for various high priority Job failures.
• Involved in various and development and enhancement projects and responsible for creating design documents and mainframe modules.
• Acted SME for Check Processing, Online Banking Applications area
• SLAs, reporting Metrics for incidents, production support items and responsible maintaining system availability. Process improvements and Incident reduction plan were part of his responsibilities of this project.

Tools: /Technologies Used: COBOL, JCL, VSAM, DB2 and CICS, Confidential Mainframe technologies, Tools

Confidential

Mainframe Developer

Responsibilities:

• Analysis and development of various enhancements in Claims Processing of Confidential provider
• Low level design documentation, Unit test scripts and Implementation for various enhancement projects.
• Developed critical modules using DB2, VSAM, CICS and JCL.
• Peer review of various technical documentations.

Tools: /Technologies Used: COBOL, JCL, VSAM, DB2 and CICS, Confidential Mainframe technologies

Confidential

Senior Mainframe Developer

Responsibilities:

• Played key role in documenting DB2 Data analysis to feed Provider information to alliance partners. Analyzed various levels which is to be fed - Contract Level Data, Demographic Level Data, Market/IPA Level Data, Fee schedule Data, Valid Values Data to the Alliance Partners
• Low level data mapping as per client needs and develop COBOL program and JCLs and unit test.
• Low level documentation for various data feeds developed.
• Developed critical modules using DB2, VSAM and JCL for DDS data.
• Peer review of various technical documentations.

Tools: /Technologies Used: COBOL, JCL, VSAM, DB2 and CICS, Confidential Mainframe technologies

Confidential

Senior Mainframe Developer

Responsibilities:

• Provided technical and SME support on the Network Database system that holds Provider information hosted and maintained on Mainframe technologies.
• Developed COBOL, CICS programs and Jobs using JCL as part of multiple enhancement projects.
• Unit test plan creation and technical documentation artifacts as per guidelines.
• Resolved batch job failures & online issues provided permanent resolutions for reoccurring issues.
• Functioned as SME for Network Database (provider data maintenance) and played key role in enhancement projects.

Tools: / Technologies Used: COBOL, JCL, VSAM, DB2 and CICS, Confidential Mainframe technologies