Network Operation Centre Engineer Resume

SUMMARY

A competent networking professional with 2 years of experience in Telecommunication and networking technologies, managing end to end devices and understanding all communication relevant technologies.
Possessing rich domain knowledge with comprehensive understanding and practical knowledge in CCNA and CCNP.
Knowledge on SS7 calls routing and troubleshooting.
Configuration and establishment of cisco router 2800, 2900 and switches 3560, 3750.
Working experience in Shoretel call manager and ability to troubleshoot at remote ends and configuring IP phones 9133i, 6753i and knowledge on Cisco Webex and Nexus 5k and 7k series switches.

TECHNICAL SKILLS

Windows XP/Vista/7.
WAN/LAN protocols
IP Addressing subnetting
TCP/IP protocol suite
DHCP/DNS
VLAN
IPSEC
SS7
SIP.
Antivirus
Firewalls
Access lists
VPN
SSL VPN.
Programming: C
C++ and Command configuring on Cisco Routers
Switches and Firewall.

PROFESSIONAL EXPERIENCE

Confidential

Network Operation Centre Engineer

Responsibilities:

Confidential is a Mobile Virtual Network Operator (MVNO) based GSM network.
Configuration of E1 links in voice gateways.
Configured IP routing in Cisco routers including static and dynamic Routing RIP1, RIP2, EIGRP and OSPF.
Ether channel load balancing configuration and configuring Redundancy protocols like HSRP, VRRP.
In switching configuration STP, RSTP, VLAN & Trunk links.
Managing Cisco switch & Router Password recovery.
Checking integrity of operator with SCR, ASR and ACD, if any issues found then raising ticket and following it up before SLA breaches.
Maintaining and monitoring the log server using termination & Originating graphs interface polling on each log server at the back end for various functions.
Capture, Analyze and Troubleshoot Call & SMS using SS7.
Responsible for configuring Mundio proprietary switches and database servers and checking for application, system and security errors.
Troubleshooting live network issues of Mundio mobile projects in European countries.
Configuring and troubleshooting TDM switches and cisco ITP from operator end to local end.
VOIP interconnection with different Telecom operators worldwide.
Least Cost Routing (LCR) implementation, this is done destination wise and prefix wise for traffic management.
Working with MUX and performing loopback and electrical testing. Carrying out activities to perform monthly backup on MUX while patching the new signaling E1’s.
Equipment handled: SNMPc management console, ORION Solar Winds Network Management, CRM, VNC, Secure CRT, GNS3, Nagios and Wireshark.

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