Mainframe Programmer, Release Manager Resume

SUMMARY

Technical Lead with around 8 years of experience in Software Application Development in Insurance with excellent skills in client interfacing, requirement gathering, user support, problem solving and documentation.
Good knowledge of Agent data maintenance, Agent Commission maintenance and calculations.
Very effective Onsite coordinator for off shored projects with the ability to communicate the requirements to offshore team, review their deliverables, train the new team members, prepare knowledge transfer/repository documents, line of business documents.
Good knowledge and hands on experience with COBOL, DB2, VSAM, JCL, TSO, ISPF, Ezytrieve, Changeman, Xpediter, SPUFI, QMF, Fileaid, File Manager, Syncsort and Dfsort, FTP, CICS, Quality Center.
Knowledge of IMS and PL/I.
Very comfortable in using the debugging tool (Xpediter) and mainframe version control tool (Changeman), Ticket tracking tool - Remedy and Service Now and job scheduling tool IWS.
Experienced in Software Development Life Cycle (SDLC).
Experienced in Release Management process.
Experienced in working in an Agile environment.
Very effective Technical Team Lead managing several applications and strong leader of personnel with unsurpassed interpersonal and communication skills.
Have experience in working for Production support project with hands on experience in fixing production issues (Job Abends) within SLA.
Highly successful in developing synergistic relationships to bring projects to completion on time and within budget as well as expanding business for the company.
Excellent Communication skills, Team player and ability to learn new Tools and Software quickly as required.

TECHNICAL SKILLS

Languages & Tools: COBOL, JCL, TSO,VSAM, CICS, PL/1, File-Aid, File Manager, Xpeditor, Changeman, BMC Remedy, Service Now, IWS, Quality Center

Databases: DB2 and IMS

Operating Systems: Z/OS

Job Functions: Requirement Analysis, Coding, Review, Documentation, Testing, Production support, Release management

PROFESSIONAL EXPERIENCE

Confidential

Mainframe Programmer, Release Manager

Responsibilities:

Working as Mainframe programmer to support all the modules of the EDM and ‘The Wall’ projects.
Designing and developing new COBOL Batch and online programs that communicate with other systems, retrieve and update date from DB2 tables, retrieve and update details from the VSAM Files.
Designing and developing JCL and Procedure to execute Batch Programs.
Designing and developing new Cobol programs, JCLs, Batch Jobs, PROCS and Control cards.
Creating Batch applications to run Schedule the Batch jobs.
Designing and developing Cobol CICS programs.
Working on defects that have aroused in testing phases using Quality Center.
Involve in Unit, Regression, Integration, UAT & System testing and recording the results in the test results document.
Working as mentor for offshore counterparts in explaining them the requirements and guiding them technically as well.
Provide 24 x 7 production support to the application and work on any failures in production Mainframe jobs following the one hour SLA.
Work with different teams across Confidential that interact with my applications.
Take part in External and Internal Audit as I am working on a very secure application.
Also take care of release management process by creating remedy tickets for my team.

Confidential

Mainframe Programmer

Responsibilities:

Worked as a Programmer to handle and maintain all the sub-modules of the Agent commission system.
Developed error free, highly efficient code that complies with all code standards and methodologies.
Designed and developed new COBOL and CICS as per Detailed Level Design documents.
Designed and developed new COBOL Batch and online programs that communicate with other systems using MQ series, retrieve and update date from DB2 tables, retrieve and update details from VSAM Files.
Designed and developed new Cobol programs, JCLs, Batch Jobs, PROCS and Control cards.
Moving changes source programs, JCL’s, Copybooks etc. to model region and then to production region using CMAN (a version control tool).
Performing production support activities by providing issue analysis and resolution within the specified SLA, depending on the severity of the issue.
Reviewed the deliverables of junior team members and helped the new team members to settle into the team.
Provided Implementation solutions/products and post implementation support whenever required.
Participated in the Incident Management, Root Cause Analysis and High Risk reviews.
Supported the changes/applications post implementation by debugging, fixing, and participating in maintenance releases as needed.
Scheduled the Batch Jobs using the IBM Workload Scheduler (formerly TWS).
Ran ad-hoc reports for users to help them with the special projects and implementation.
Participated in Application Development and peer code reviews on day-to-day basis.
Also used to create remedy tickets for my team.

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