SUMMARY:

• CCNP certified, Network Engineer with 15 years of experience in design, installation, management, and maintenance of the enterprise - wide LAN, WAN, and network security infrastructure. High aptitude to design and implement network solutions based on business requirements. Extensive technical knowledge and experience in monitoring, security, backup, recovery, and maintaining an enterprise data center. Hands-on and detail oriented approach to ensuring the smooth operation of communication networks. Expert at anticipating and mitigating potential failures. Extensive experience of root cause analysis, fault isolation and firewall configuration. Excellent client facing skills and superb attention to details means that he can follow complex technical instructions to not only troubleshoot problems but also keep end users happy.
• Experience of Cisco LAN switches, including 6500, 3750 and HP 5 500 and 51 20 switch installation requirements and guidelines
• Good working knowledge of APC UPS, Packet shapers, Steel heads and McAfee IPS
• Installation and setup of routers and switches
• Responsible for troubleshooting of networking equipment across multiple sites
• Creation and delivery of training materials and support to staff on customer sites
• Full Command on Cisco IOS Commands
• Router IOS Backup and Recovery
• Setting up Serial and Ethernet Interfaces
• Routing Protocol Configurations
• CDP Configuration
• Full Command in Inter-VLAN Routing
• Switching, Standard Access-list, Extended Access-list and Vlan Configurations.
• Everything of Multi-Protocol Label Switching (MPLS)
• Working knowledge of Voice over IP (VoIP)
• Sound knowledge of OSI 7 Layer Model, TCP/IP, DNS, DHCP, TFTP.
• Knowledge of LAN technologies, Switches, Cables, Bridges
• Good working knowledge of routing protocols such as RIP V1/V2, OSPF, IGRP and EIGRP
• Experience of IP addressing, administrating subnets and various routing models
• Sound knowledge of WAN technologies such as PPP, Frame-relay, dedicated T1s, ISDN and Routing Protocols: OSPF, EIGRP, IGRP, RIP and RIPv2
• Familiar with the setup and basic configuration of Cisco 2950, 2960 Switches
• Implementation of HSRP, DHCP, DNS, FTP, TFTP, MRTG.
• Experience of configuring and monitoring CISCO 2500,2 600 and 18 00
• Responsible for the regular back up and restoration of all critical assets
• Understanding of  how to configure WAN Protocols, including HDLC, PPP, FRAME RELAY
• Experience of implementing SNMP on various devices, allowing for network management
• Put in place traffic filters through the use of IP Access Lists, Distribute-Lists, and Route Maps
• Set up and configuration of remote access solutions including Fractional T1, VPN and ISDN dial up
• Using 600 series router, experience of implementing Cisco IOS Firewall IDS
• Negotiation of service contracts with suppliers, including circuit carriers
• Creation, management and maintenance of database of network topology using Microsoft Visio
• Involvement in the creation and establishment of internal
• Design and implementation of LAN/WAN, using Cisco routers, hubs and switches
• Implementing a file security system, in line with internal guidelines and industry best practice
• Using shared folder permissions, implemented security for network resources

PROFESSIONAL EXPERIENCE:

Onsite Technician

Confidential, Washington, DC 

Responsibilities:

• Headed the day-to-day administration and support of various enterprise technologies.
• Primary activities included project management, administration, following corporate policies and procedures, documentation, and scheduling as needed reports to management.
• Secondary activities included installing, configuring, administrating, and troubleshooting various technologies and devices including hardware break fix, software resolution, and systems maintenance.
• Coordinated 2nd level support for general systems administration and as needed technical support/training of new technical professionals.
• Oversaw LAN, WAN, VLAN, Cisco Products, and network devices
• Organized IP Networking, Routing Protocols, security and IP telephony
• Achieved proficiency in troubleshooting Data Center and LAN network problems
• Assisted Lead Network Engineer in areas of design, configuration, testing, and implementation of IT solutions
• Handled tasks of identifying, diagnosing, and resolving hardware and software problems
• Performed maintenance of the overall security posture of the network
• Configured and maintained communications including firewalls, Internet connections, VPN, point to point connections, and remote access
• Built, maintained, and examined core network services including anti-virus and back-up

Field Engineer

Confidential, Washington, DC

Responsibilities:

• Checked and diagnosed switch alarms and performed testing/diagnostic procedures on all TRUNK Lines on PBX phone systems including Confidential, Avaya, and AT&T.
• Led contractors/vendors in the field. Coordinated and completed the testing of turn up of projects with Project Management and Engineering.
• Performed network documentation and created disaster recovery plan.
• Oversaw migration of WAN links to new service provider, designed full mesh WAN, set up TFTP server to backup, and restored configuration and IOS image files for the PIX, Cisco routers, and Catalyst switches.
• Analyzed expanding network, ran fiber, and implemented wireless communication.
• Designed configuration and layout of WAN to include IPT Internet facing VPNs and wireless subnet.
• Migrated network from full mesh frame relay to Point-Point T1 on larger sites, and implemented IPsec VPN on smaller sites.
• Monitored bandwidth and network activity by analyzing information provided by MRTG to ensure both efficient and effective network operation.
• Facilitated multiple remote site installations and led the network infrastructure configuration of those sites.
• Performing complex implementation and maintenance tasks on the LAN and WAN.
• Provided daily operational support and system administration for core network infrastructure. 
• Planned and implemented new technologies into client’s telecommunications system to support the integration of voice, video, data and wireless technologies.
• Provided customer with on-site and remote support regarding Communication Manager S8700 Media Servers; G650 Media Gateways, Modular Messaging voice messaging system support, Avaya provisioning software and IP networking.
• Diagnosed trouble on T-1 circuits; ISDN/PRI, ISDN/BRI, E M TIE, DID, troubleshoot IP telephony issues.
• Worked with layout, and configuration of Avaya Communication systems and services.

Sub-Contractor/Lead-Technician

Confidential, Arlington, Virginia

Responsibilities:

• Managed and coordinated projects leading to the development of a building’s telecommunications system including all equipment in phone-closets/rooms.
• Responsibilities included the development of project proposals, planning, decision-making and project fiscal management.
• Organized the preparation of Requests for Proposals; evaluated and recommended the selection of vendors to secure necessary equipment.
• Involved in the supervision of professional, technical, and administrative personnel. Duties included equipment procurement, directing and coordinating the installation of buildings telecommunications system and facilitating inter-agency operational meetings and discussions.
• Proficient in technical and non-technical communication, both in oral and written
• Good leadership skills and has the ability to guide and provide technical direction and supervision for a given project
• Excellent problem solving, analytical and logical thinking skills
• Moving and installing phone/data lines, as well as repairing network cables when needed.
• Pulled 100-pair/50- pair/25-pair/CAT 5/CAT 6 cables and ran cross connects on conventional frame
• Used hand tools and diagnostic equipment appropriate for installation, maintenance and repair of electronic communications equipment;
• Checked equipment including test instruments for preventive maintenance and to ensure compliance for use
• Built racks and populated them with patch panels as needed.
• Knowledge in splicing, testing, and terminating 100-pair/50- pair/25-pair/CAT3e/5e/6e/ and Commscope Fiber
• Built/maintained infrastructure supporting communication systems.
• Extensive knowledge of routers, and switches with the ability to provide network troubleshooting
• Installing, uninstalling, removing, and moving all instruments, service lines, and LAN cabling associated with the project upon completion.