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Senior Information Security Analyst Resume

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Fairfax, VA

SUMMARY:

  • Network and Information Security Engineer possessing over 10 years of designing, testing, and implementing LAN, WAN and security networks.
  • Analytical problem - solver that adapts quickly to change and maximizes available resources while communicating clearly and successfully affecting change at all organizational levels.
  • Task-oriented and customer-focused with an innate ability to manage timelines and restructure processes resulting in reduced resource use and cost-effectiveness.

TECHNICAL SKILLS:

  • Extensive knowledge and experience in set up and troubleshooting Cisco and Juniper Routers
  • Switches
  • Firewall and DDOS Mitigation. Facilitate Federal policies procedures laws and regulations. Understanding of Risk Management
  • Change Management
  • Incident Response and Analytics.

PROFESSIONAL EXPERIENCE:

Confidential, Fairfax VA

Senior Information Security Analyst

Responsibilities:

  • Interpret and apply Federal, State and local policies, procedures, laws and regulations.
  • Administer procedures related to safety and security.
  • Maintain the confidentially of security operations and related information.
  • Experienced in IBM Endpoint Manger reporting and report generation.
  • Experience with System Center Configuration Manager (SCCM).
  • A strong background in patch management and analyzing security postures based on outstanding vulnerabilities.
  • Understanding of Tenable Network Security.
  • Knowledge of NIST 800-53 and the Accreditation and Certification process.
  • Familiar with Governance, Risk, Compliance Risk Vision (GRC-RV).
  • Analysis of advanced cyber threats and network defense environments.
Confidential, Sterling VA

Information & Network Security Engineer

Responsibilities:

  • Provide DDOS mitigation and comprehensive troubleshooting for commercial customer.
  • Respond to alerts generated by multiple network and security devices such as Juniper MX routers and Citrix Netscalers.
  • Troubleshoot BGP, MPLS, and OSPF network configurations.
  • Provision DNS and BGP customers to Neustar mitigation platform.
  • Respond to DDoS issues related to production network services with a sense of urgency in a 24/7 operation environment.
  • Actively participate in planning for DDoS detection and mitigation efforts, including industry research.
  • Proactively identify and eliminate network single points of failure.
  • Perform network monitoring and capacity planning, ensure network performance meets SLAs.
  • Evaluate, test and recommend new technology that will increase network performance and reliability.
  • Maintain and update detailed network diagrams and related documentation.
Confidential, Dulles VA

Network Engineer

Responsibilities:

  • Respond to alerts generated by multiple network devices such Juniper M and MX routers and SSG and SRX series firewalls, Cisco PIX/ASA firewalls, Dell switches, Brocade switches, and Citrix and F5 Load balancers.
  • Provide technical support to the customers in troubleshooting, fault isolation in the LAN, WAN and security.
  • Develop test plan to validate network architecture solution.
  • Provide incident management and comprehensive troubleshooting for government agencies such as Confidential and Confidential .
  • Provide incident management, and comprehensive troubleshooting for commercial customer.
  • Interface with customers technical teams to ensure proper levels of support.
  • Troubleshoot BGP, MPLS, and OSPF network configurations.
  • Configure and troubleshoot IKE and IPSEC VPN Tunnels.
  • Work on customer network deployment.
Confidential, Ashburn, VA

Network Operations Analyst Tier 2

Responsibilities:

  • Responsible for initial troubleshooting on alerts generated from over a thousand Cisco routers, switches, firewalls, wireless controllers and access points.
  • Daily communication and interfacing with Tier3 network and Firewall team members and internal operation teams (LINUX/WINDOWS/Database).
  • Provided incident management, and comprehensive troubleshooting for customer generated trouble tickets and interface with customers and technical teams to ensure proper levels of support to address customer issues.
  • Prepare scripts for router, switch, and firewall modifications prior to change control windows.
  • Perform initial troubleshooting of Window Servers 2003, 2008 R2 and Lync Server 2010.
  • Ensure connectivity requirements for the premises.
  • Maintain customer focus delivery and support to meet customers SLA.
  • Maintain all communication between customer and operation teams.
  • Manage multiple ticket updates and phone queues.
  • Maintain solution documentation.
Confidential, Herndon, VA

Service Desk Network Technician Tier II

Responsibilities:

  • Provided Tier II technical support to the customers LAN, WAN, VOIP, and FIOS networks.
  • Documented customer accounts with actions taken and items discussed.
  • Processed customer’s requests for new, modified, and/or additional services.
  • Enforce call handling procedures with a focus on efficiently routing calls to appropriate internal departments and resolving customer issues quickly, correctly and professionally.
  • Identified and resolved customer’s voice and data products issues.
  • Analyzed and reported product trends to promote new product offerings to customers.
  • Coordinated and assisted remote technicians to resolve service issues in a timely manner.

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