Senior Information Security Analyst Resume
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Fairfax, VA
SUMMARY:
- Network and Information Security Engineer possessing over 10 years of designing, testing, and implementing LAN, WAN and security networks.
- Analytical problem - solver that adapts quickly to change and maximizes available resources while communicating clearly and successfully affecting change at all organizational levels.
- Task-oriented and customer-focused with an innate ability to manage timelines and restructure processes resulting in reduced resource use and cost-effectiveness.
TECHNICAL SKILLS:
- Extensive knowledge and experience in set up and troubleshooting Cisco and Juniper Routers
- Switches
- Firewall and DDOS Mitigation. Facilitate Federal policies procedures laws and regulations. Understanding of Risk Management
- Change Management
- Incident Response and Analytics.
PROFESSIONAL EXPERIENCE:
Confidential, Fairfax VA
Senior Information Security Analyst
Responsibilities:
- Interpret and apply Federal, State and local policies, procedures, laws and regulations.
- Administer procedures related to safety and security.
- Maintain the confidentially of security operations and related information.
- Experienced in IBM Endpoint Manger reporting and report generation.
- Experience with System Center Configuration Manager (SCCM).
- A strong background in patch management and analyzing security postures based on outstanding vulnerabilities.
- Understanding of Tenable Network Security.
- Knowledge of NIST 800-53 and the Accreditation and Certification process.
- Familiar with Governance, Risk, Compliance Risk Vision (GRC-RV).
- Analysis of advanced cyber threats and network defense environments.
Information & Network Security Engineer
Responsibilities:
- Provide DDOS mitigation and comprehensive troubleshooting for commercial customer.
- Respond to alerts generated by multiple network and security devices such as Juniper MX routers and Citrix Netscalers.
- Troubleshoot BGP, MPLS, and OSPF network configurations.
- Provision DNS and BGP customers to Neustar mitigation platform.
- Respond to DDoS issues related to production network services with a sense of urgency in a 24/7 operation environment.
- Actively participate in planning for DDoS detection and mitigation efforts, including industry research.
- Proactively identify and eliminate network single points of failure.
- Perform network monitoring and capacity planning, ensure network performance meets SLAs.
- Evaluate, test and recommend new technology that will increase network performance and reliability.
- Maintain and update detailed network diagrams and related documentation.
Network Engineer
Responsibilities:
- Respond to alerts generated by multiple network devices such Juniper M and MX routers and SSG and SRX series firewalls, Cisco PIX/ASA firewalls, Dell switches, Brocade switches, and Citrix and F5 Load balancers.
- Provide technical support to the customers in troubleshooting, fault isolation in the LAN, WAN and security.
- Develop test plan to validate network architecture solution.
- Provide incident management and comprehensive troubleshooting for government agencies such as Confidential and Confidential .
- Provide incident management, and comprehensive troubleshooting for commercial customer.
- Interface with customers technical teams to ensure proper levels of support.
- Troubleshoot BGP, MPLS, and OSPF network configurations.
- Configure and troubleshoot IKE and IPSEC VPN Tunnels.
- Work on customer network deployment.
Network Operations Analyst Tier 2
Responsibilities:
- Responsible for initial troubleshooting on alerts generated from over a thousand Cisco routers, switches, firewalls, wireless controllers and access points.
- Daily communication and interfacing with Tier3 network and Firewall team members and internal operation teams (LINUX/WINDOWS/Database).
- Provided incident management, and comprehensive troubleshooting for customer generated trouble tickets and interface with customers and technical teams to ensure proper levels of support to address customer issues.
- Prepare scripts for router, switch, and firewall modifications prior to change control windows.
- Perform initial troubleshooting of Window Servers 2003, 2008 R2 and Lync Server 2010.
- Ensure connectivity requirements for the premises.
- Maintain customer focus delivery and support to meet customers SLA.
- Maintain all communication between customer and operation teams.
- Manage multiple ticket updates and phone queues.
- Maintain solution documentation.
Service Desk Network Technician Tier II
Responsibilities:
- Provided Tier II technical support to the customers LAN, WAN, VOIP, and FIOS networks.
- Documented customer accounts with actions taken and items discussed.
- Processed customer’s requests for new, modified, and/or additional services.
- Enforce call handling procedures with a focus on efficiently routing calls to appropriate internal departments and resolving customer issues quickly, correctly and professionally.
- Identified and resolved customer’s voice and data products issues.
- Analyzed and reported product trends to promote new product offerings to customers.
- Coordinated and assisted remote technicians to resolve service issues in a timely manner.