SUMMARY:

• Confidential Exchange Architect with over 9 years of IT experience in large scale implementations with a multitude of clients
• Experience with migrating large numbers of users from different versions of Confidential Exchange Server (2003\2007\2010\2013).
• Architect Level experience in Confidential Exchange High Availability and Disaster Recovery on Mailboxes and CAS Arrays.
• Implementation of Email Relay\Spam Filtering\Virus Protection using Cisco IronPort and Barracuda Firewalls.
• Experience using MS ADMT\FIM for Cross Forest Migration.
• Experience implementing hybrid scenarios with Office 365 for cloud messaging solutions.
• Implemented and supported Lync 2010/2013 and Skype for Business deployments for enterprise.
• Experience with Single Sign On, Confidential Azure services, and cloud computing services.
• Adept at providing High Availability and resiliency to Exchange Server through clustering, load balancing and DAG configurations
• Adept with providing messaging high availability for Lync and Skype for Business through pools, pool paring, and clustering/mirroring services
• Experience administrating enterprise Mobile Device Management (MDM) environments.
• Administrated all aspects of Active Directory (AD) and managed the AD users and computers by creating Group Policy Objects (GPO) and Preferences.
• Set up and deployed virtual environments using Hyper - V and VMware, experienced using Citrix XenServer.
• Managed Citrix ShareFile for secure file transfer via HTTPS.
• Managed and configured Enterprise Cisco/Netgear/HP routers and switches.
• Managed and configured wireless networking utilizing Cisco Wireless LAN Controllers.
• Experienced with imaging using Symantec Ghost, Confidential Systems Management Server (SMS)/ Systems Center Configuration Manager (ConfigMgr) 2007,2012/ Confidential Deployment Tools (MDT).
• Utilizing SCCM 2007/2012 created packages, wrote scripts, wrote custom SQL reports, custom MSI transforms to deploy software.
• Lead programmer/scripter for automating system administrative tasks.
• Lead technical writer for standard operating procedures and technical documentation.
• Lead technical designer for equipment enterprise hardware lifecycles and workflows.

TECHNICAL SKILLS:

Office: Word, Excel, Power Point.

Design: Photoshop, Illustrator, Corel Draw, InDesign.

Web Developer: Dreamweaver, HTML 5, CSS3, PHP (basic), JavaScript (Basic), Angular.js (learning), Ruby (Learning), bootstrap, foundation

O.S.: Confidential Exchange Server 2003-2016, Lync Server 2010-Skype for Business, Office365, Windows Server 2003-2012, UBUNTU, windows, Mac

Others: PowerShell, IPFire, UTM s, 3C PBX. Blender 3D. U/I - U/X.HTML5, CSS3, JavaScript, Angular (Learning), Ruby (learning). Front End design with Photoshop, illustrator, CMS - Joomla, Drupal, WordPress, Moodle, Open Cart, Magento. Familiar with Agile Scrum Methodology. Framework Bootstrap, Foundation, Computer Networks, LANs, WANs. FTP, Routers, Switch, Computer Maintenance, Network Troubleshooting. LAN Security. Policy development, information security, knowledge of ISO 27001, ISO14000. PBX, UTM, DMZ, VoIP. Cisco Routers Configuration, switches, Operations, Compliance, Engineering, Azure, Blackberry, VMWare Virtualization, Tier 3 Support

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis, MN

Lead Exchange Engineer

Responsibilities:

• Designed the Exchange 2013 Environment using the Exchange 2013 Capacity Planning tools.
• Conducted a pilot migration from Exchange 2010 to Exchange 2013 and analyzed the results.
• Provided information to create a new SAN certificate to apply to the new Exchange 2013 environment.
• Redirected client access from the Exchange 2010 environment to Exchange 2013 environment.
• Provided level 3 support for Exchange 2010.
• Migrated Mail flow from Exchange 2010 to Exchange 2013.
• Provided documentation to level 1 administrator to administer Exchange 2013.
• Prepared the mailboxes in the source forest using a PowerShell script.
• Moved Active Directory user account using ADMT v3.2.
• Moved user mailboxes to the target Exchange 2013 forest using a PowerShell script.
• Coordinated with the Network team to reconfigure F5 hardware load balancer to point the new client access array.
• Administration, planning, deploying Lync 2013 at the client site.
• Managing the Lync 2013 central site resilience w/ backup registrars, failovers, and failbacks.
• Setup up of Voice policy for load balanced routing.
• Deploying the reverse proxy for Lync 2013 setup.
• Deploying Edge server and high availability.
• Administration, deploying mobility service in Lync Environment.
• Office 365 Infrastructure deployment that include complete ADFS 2.0 & ADFS Proxy Farm Based Deployments.
• Legacy Exchange public folders migration to Modern Office 365 public folder assistance and break fix.
• Migrated user mailboxes to Office 365, monitored mailbox moves, and reported on progress.
• Automated processes using mostly PowerShell (New users, reporting, monitoring).
• Served as SCCM Administration creating packages and custom reports.
• Deployed Skype for Business server in coexistence with Lync 2013 front end pool.

Exchange Engineer

Responsibilities:

• Managed highly available environment of Exchange 2007 CCR, SCR clusters and Exchange 2010 DAG.
• Stabilized the storage design for the existing Exchange 2007 environment to prevent database dismounting errors in a CCR mailbox configuration
• Managed Infrastructure with more than 90 servers with Exchange supporting 15,000 Users.
• Experience with the creation and maintenance of a DAG, as well as adding members after creation.
• Created load-balanced CASArray using BIG IP F5 for high availability of client access.
• Troubleshoot issues with mail routing and connectivity in Exchange 2010.
• Deployed Exchange Edge Server for message security and hygiene.
• Handle client side issues with Outlook pertaining to crashes, lost messages, features and functionality.
• Ensure Exchange servers were running properly on allocated resources (memory, CPU, disk space, etc)
• Tested mobile device integration for Exchange.
• Identifying and resolving the Confidential Operation Manager alerts using SCOM operator console.
• Managed Bi-Annual DR testing for all Exchange servers.

Exchange Administrator

Responsibilities:

• Supported all users within an Exchange 2007 environment.
• Maintained clustering environment of CCR/SCR for Exchange server databases.
• Responsible for mailbox and mailbox item restores due to corruption and deletion.
• Served as escalation point for unresolved issues from the help desk pertaining to Exchange server connectivity and client related issues.
• Created enterprise testing environments emulating real business situations.
• Provided daily administration of Windows Server 2003 and 2008 R2.
• Provided daily administration of Exchange Servers 2003 and 2007.
• Software management - proposed and implemented system enhancements; plan, test, implement operating system upgrades; install OS, maintenance releases, critical fixes and service packs; assist with application upgrades and installations.
• Backups, archives, restores utilizing Veritas Backup Exec 10.0.
• Documentation - hardware/software configurations, downtime/availability, problem/resolution, procedures, resource usage.
• Decommissioned Exchange 2003 legacy servers from the enterprise environment.
• Participated as project leader or technical team member for projects and/or upgrades incorporating Best Practices; provided recommendations and suggestions as required for the successful implementation of new systems.
• Maintained the VPN Connections to the firm’s offices in London and Warsaw.
• Developed, designed, tested, and implemented plans and procedures for business continuity including Active Directory replication, Exchange2007, virus protection.
• Network Administration (including user account adds, moves, changes and deletes, rights, GPO’s, security, and email setup, backup).
• Introduced Exchange 2010 server within the environment to test coexistence of services and provide POC for future migration effort.

Systems Engineer

Responsibilities:

• SCCM Imaging and package deployment.
• Technical writer for standard operating procedures, life cycles, and workflows.
• Provided nationwide support for branch offices and mobile users.
• Lead Tier III helpdesk support with proprietary in-house applications.
• Primary contact for site changes regarding security administration, telephony, company access & city access
• Used previous IT experience to manage and maintain accounts, inventory, site, and customer needs
• Managed and monitored site domain controller and security alongside with LAN engineer
• Administered live consultation and remote assistance
• Decision maker on all strategic technology planning, firm wide.
• Wrote custom printer drivers for secure printing.
• Served as a Lead on the implementation of Uniflow and Print Vault.
• Lead technical writer for standard operating procedures, documentation, and workflows.
• Administration of branch sites.

Network Administrator

Responsibilities:

• Wide scale imaging and deployment.
• Installed and configured system Servers, monitoring of disk space, system and applications.
• Configured and supported Cisco network switches.
• Installed, configured and troubleshot VPN and Dial-up connection to remote users.
• Exchange server 2000 Migration to Exchange server 2003.
• File system administration - created/configured partitions/drives, and mirroring/striping/synchronizing.
• Troubleshot LAN, TCP/IP, DNS and DHCP configuration and troubleshooting.
• Replaced major manufacturer’s vulnerable network with robust security through joint architecture of firewall and DHCP.
• Stabilized, expanded and protected client network and PC environment. Built new file servers to maximize Web hosting, terminal server, file/print sharing and domain control performance.
• Server management, controlling unauthorized access from students to companies critical resources.

Network Administrator

Responsibilities:

• Presented various types of learning materials in the form of audio, books and visual trainings
• Responsible for providing guidelines to faculties to help them complete course projects
• Responsible for monitoring and controlling the lab resource and maintained proper statement of the same
• Periodically conducted corporate training for back office staff those were selected
• Managing system administration, networking and hardware management & maintenance in the organization
• Accountable for providing real time support to client computers
• Resolved all major issue of client sides like login error, printing dilemma, and connectivity problem
• Maximized customer operational performance by troubleshooting
• Held discussions with clients for specifying system requirements
• Customizing networks by adding new programs and applications to already existing networks; upgrading any existing hardware and software that have become obsolete