SUMMARY:

• Information technology professional with a background in storage and backup administration, capacity management, architecture, Windows System administration, project management, business analysis and systems analysis, installation and configuration.

TECHNICAL SKILLS:

Software/Tools: NetApp OnCommand Suite (Insight, Unified Manager, Performance Manager, System Manager, Workflow Automation), NetApp SnapCenter Software, EMC Software (Storage Scope, Unisphere, Data Protection Advisor), Backup (Avamar, NetBackup, Symantec PureDisk, Backbone NetVault, IBM - TSM), SevOne, Microsoft Office (Excel, Word, Access, PowerPoint, Project), Lotus Notes, Symantec AntiVirus, commvault

Environment: s: NetApp Storage Systems, EMC VMAX, EMC VNX, EMC Cellera, Isilon, VPlex, Recover Point, EMC Symmetrix, EMC CLARiiON, DiskXtender, Avamar, Data Domain, HP, Dell, IBM PC, IBM, Novell Netware, Windows, Unix

PROFESSIONAL EXPERIENCE:

Confidential

Service Consultant

Responsibilities:

• Installed and configured OnCommand Insight Server, Data Warehouse server.
• Created custom reporting solutions using OnCommand Insight Reporting Studio (IBM Cognos 10.2 Business Intelligence) and MySQL.
• Troubleshoot csv annotation import by using Annotation Import Utility.
• Trained existing admin on how to use OnCommand Insight.
• Analyzed the overall health of infrastructure and data validation.
• Trained in Clustered Data ONTAP, OnCommand Unified Manager, System Manager, Performance Manager and Workflow Automation.

Capacity and Availability Manager

Responsibilities:

• Analyzed all server capacity utilization on storage, CPU, memory and network and maintain record of all capacity alerts.
• Prepared reports for all capacity utilization, trend and forecast.
• Provided assistance to all business capacity issues and resolved it.
• Tracked all system demand and prepared plans to forecast all requirements and maintained it.
• Collaborated with platform team in resolving capacity related issue.
• Created and maintained capacity plan according to current business requirements.
• Performed research and analyzed all system incidents and monitored capacity data.
• Facilitated changes in capacity plan and recommend improvements to all services and resources.

Storage Capacity Lead / Architect / Backup Administrator / System Administrator

Responsibilities:

• Single handedly managed Chrysler storage and backup infrastructure capacity and availability.
• Chrysler had the best history of fulfilling storage and backup needs in the shortest period of time. Started with getting the requirement, architecting, proofing the architecture.
• Creatively prioritized the projects and time when there are at least 30-40 storage and backup projects at the time in any given weeks.
• Recommended storage solution for all servers build, included assigned storage tier.
• Worked closely with OS team in designing, maintaining and assigning storage datastores.
• Administered processes and managed offshore team for allocation and tracking of SAN based storage.
• Managed storage vendor and worked with them in finding new technology and getting quotes.
• Lead, architected, and tested new backup solution proof of concept (Avamar, FalconStor and PureDisk).
• Provided reporting and trending of resource utilization, to determine when additional storage needs to be added to environment, using NetApps SanScreen and EMC Storage Scope.
• Prepared monthly billing reports for Enterprise Storage and Mainframe capacity to CSC and customer.
• Forecasted and estimated growth for storage demand.
• Presented the current and projected storage capacities to management.
• Managed, configured and maintained current backup environment using Avamar, Data Domain, Symantec NetBackup, Backbone NetVault, IBM-TSM.
• Installed and configured EMC Backup Advisor.
• Performed backup and data restoration.
• Documented installation procedures, backup policies and other process.
• Installed and upgraded backup clients on different platform (Windows, AIX, Linux, VMWare)
• Troubleshoot backup and data replication.
• Piloted Avamar as a new backup solution in production plant.
• Tested the new archiving solution (DiskXtender) using EMC Centera.
• Provided Active Directory resource administration.

System Administrator

Responsibilities:

• Installed, administered, and maintained Windows, NetWare, and Windows Terminal Servers.
• Resolved the most user requests (tickets) every year.
• Created, moved, and maintained group shares in a Microsoft Server, Netware environment.
• Single handedly migrated and consolidated data from Novell to Windows Server in a short time without any interruption to the end users.
• Created and maintained user ID, login scripts, group shares in the AD and Novell environment.
• Supported Department Information Administrators and resolved issues with servers, rights, IDs or drive mapping issues.
• Data auditing on servers and generating reports for management.
• Installed Domain Controllers, SMS, and Windows Server 2003.
• Performed a licensing audit for entire environment for a cost savings measure.
• Performed auditing on IDs and servers in Novell and Windows environments.
• Installed, tested, setup, configured, upgraded and troubleshot new printing solution and Zen for servers.
• Designed the architecture, upgraded, maintained, and administered Symantec Antivirus on all the Netware and Windows 2000 servers.
• Trained, provided assistance to the end users in login process, software use, data sharing.
• Installed and tested Novell Netware 5 Servers and Windows NT Backup Domain Controller Servers.
• Created documentation procedures for the end users.

Confidential

Consultant LAN/Lotus Notes Administrator

Responsibilities:

• Administered, maintained, migrated and troubleshot the Novell network and Lotus Notes servers.
• Built, installed, and supported fourteen gateway servers at remote zone offices.
• Performed file back-up and restoration.
• Installed, configured, upgraded and migrated network hardware, software, personal computers, laptops.
• Provided second level support for in-house and remote customers and offsite LAN administrators.
• Developed and implemented a Lotus Notes database for internal use.
• Created documentations for offsite LAN Administrators.

Systems Administrator/Programmer Analyst

Responsibilities:

• Maintained, migrated and supported Novell Netware and backup servers.
• Provided troubleshooting of server hardware and software.
• Provided user training on network operations and several Windows applications.
• Implemented and maintained MS Mail and MS LAN using Windows for Workgroups.
• Assisted in purchasing decisions on computer hardware and software.
• Designed and developed inventory systems in MS Access to accomplish user requests.
• Converted and redesigned internal database from FoxPro to MS Access.
• Wrote installation and operating procedure manual.

Information Analyst

Responsibilities:

• Assisted in the installation of Novell Netware for various clients.
• Provided client training.
• Installed and configured hardware, accessories, and software.
• Designed and developed databases in Paradox for Windows and Dbase IV based on client specification.
• Wrote operating procedure manual.

Systems Administrator

Responsibilities:

• Maintained SCO UNIX and VMS operating systems.
• Designed and developed inventory control systems.
• Installed, troubleshot, and maintained the network hardware and software.
• Provided technical support.
• Successfully handled daily aspects of accounting and financial reporting including accounts payable / receivable, billing.