SUMMARY:

• Over 25 years experience in the administrative clerical customer service industry; proficiency in providing superlative client service, coordinating team activities, administering network support, and managing concurrent projects within stringent timelines
• Assist with creation and management of all configuration projects and planning. Provides guidance and advice on methods, procedures, standardizations and requirements
• Responsible for system document change control. Safeguards design changes will include, but not limited to test results, history data files, customer communication, and deviations
• Regulates the change process so that only approved and validated changes are incorporated into released cost system product documentation
• Maximize revenue growth and profitability by nurturing internal and external client vendor relationships
• Possess an outstanding blend of talents in strategic thinking, team motivation, change management, consulting, project administration, and thought leadership
• Extensive knowledge of project management, expense management, issue resolution
• Perceptive and forward - thinker; ensures consistency and quality of complex consulting client deliverables across all initiatives
• Resourceful self-starter; sets goals and develops action plans for attainment
• Well-honed multitasking abilities; gracefully balances competing priorities

TECHNICAL SKILLS:

Microsoft Office Suite including: Microsoft Access; Microsoft Excel; Microsoft Word; Microsoft Project; Microsoft Visio; Windows; SharePoint; Microsoft Great Plains and Microsoft CRM; Quickbooks PowerPoint

PROFESSIONAL EXPERIENCE:

Confidential

Administrative Accounting Assistant

Responsibilities:

• Assisted with bookkeeping for realty group
• Administrative evaluations for prosespective clients, brokerage firms, lenders
• Primary functions established with Microsoft Office and Quickbooks
• Participates in crossfunctional priorities

Buyer / Procurement Specialist

Responsibilities:

• I worked as a Buyer / Purchasing specialist for Access Mediquip. Started as receptionist, Executive Administrative personnel, worked up to Accounting, and then lastly as a Buyer
• Used Microsoft Microsoft GP & CRM to specialized purchasing for Ortho / Spine / Neuro (DME) durable medical equipment - implantable devices also including human tissue for Surgery Centers nationwide
• My role was to analyze all ERP vendors included in Microsoft Great Plains
• I evaluated their Financial Module and utilized criteria established by the Finance team
• In my evaluation of the Great Plains & CRM I looked at how well it was integrated with other modules including Material management, Supply Chain, and medical claim billing
• In Great Plains I evaluated how the software allowed the end user to make a journal entry, to run reports, to prepare an inter-company procurement transfers, etc.
• Provide direction and oversight over assigned functions, staff, projects and daily operations to highest levels of performance
• Exhibits effective, adaptive leadership style that promotes innovation and establishes work priorities
• Relies on experience and uses sound judgemet to accomplish goals to assist with medical billing
• Utilized Microsoft GP & Microsft CRM to develops productive and collaborative working relationships with internal and external customers
• Assist in the calculating, posting, verifying, any duties to obtain and record financial data for use in maintaining accounting/purchasing records using Microsoft GP & CRM
• Assisted with general and cost accounting on each individual patient on a service level; This was reflected in Microsoft Great Plains to show visibility to net profit / net loss
• Implimented and familiar with a variety of the field's concepts, practices, and procedures in purchasing and accounting
• Experienced with monthly close/journal entries/general ledger.
• Manufacturer/Payer Accounting Experience - Responsible for activities in the accounts payable ~ also assisted with accounts receivable functions
• Participates in crossfunctional priorities / Fosters trust with senior leaders, peers and staff
• Maintains highest personal and professional integrity

Patient Services Administrative

Responsibilities:

• Assisted with interviewing and bringing in, training, developing and performance appraisals for new employees
• Assisted with performance inspections of branches, patient service, and client facilities serviced by patient service technicians to ensure compliance with state and federal regulations and company mandates
• Assisted with development of test procedures and programs to ensure departmental effectiveness
• Assisted with reviews, audits, and inspected patient service logs and summaries for payroll, mileage reimbursement, and proper billing charges performed
• Assisted with reviews of all patient service technician position requests and requests for new patient service centers
• Attended weekly Quality Assurance Meetings - Helped prepared performance monitors for Quality Assurance Management
• Verified payroll distribution for phlebotomists Houston / Louisiana area
• Assisted with Financials for each Phlebotomy service center monthly
• Assisted with documentation of on-call board scheduled/unscheduled absences for employees in the southern region of the United States