SUMMARY:

• An experienced Computer Systems Administrator and network Engineer with over 7 years of total experience in Designing, Managing and Administration IT Infrastructure - Microsoft Windows Administration, Linux Administration, Backup Administration ( Confidential Backup, Confidential, Backup Exec), Virtualization, Storage Network, Systems Networking, Network Connectivity, Vendor Management, Team Management, Remote Infrastructure Management.
• Strong expertise on Windows Servers (2000, 2003, 2008/R2, 2012/R2), clusters, administration and maintenance.
• Well Versed with Active Directory, DNS/DHCP, WSUS, Group Policy Management including fine grained policy, FTP server, IIS, Print and File Server, Clusters, Designed and Implemented Folder Structure, Access Rights and Disk Quota Management, RAID Configuration.
• Experience in installing, configuring Linux servers for testing and production environments.
• Designed and Implemented Active Directory and Domain structure for multiple sites environment
• Expert in Virtualization management with VMware ESX/ ESXi (3.0, 4.x, 5.0, 5.1, 5.5), VMware vSphere, VMware vCenter Server and Appliance, VMware Workstation, vConverter.
• Good knowledge on Microsoft Hyper-V Virtualization, installation, configuration and backup procedures
• Implemented and Administered SEP ( Confidential Endpoint Protection) with Device control.
• Good Understanding of ITIL (Incident, Change, Service Desk and Problem Management)
• Conceptual knowledge on SAN, NAS and Load Balancers and their backup procedure and administration
• Ensure Maximum Availability of IT Resources throughout the Organization and Implemented ITIL Processes for IT Dept., How to Documents for End Users, Designed operation processes and SOP
• Participated in Implementation and Compliance of BS7799/ISO27001 Security Standard
• Budget and Procurement of Hardware and Software for IT department and Including Support Contracts
• Trained Technical Staff Members to Achieve Performance Objectives, Supported VIP Users
• Technical Project Management involving Network Connectivity, Interaction with Customer’s Technical and Management Team, Efficient Communication with Onsite and Remote Clients
• Managed IT Department including Staff Performance Management, Reviews and Career Development
• Managed 24x7 IT Operation with client defined SLA/SLT and OLA, Contributed in designing SLA Matrix, Workflow approvals and defining processes for new projects

TECHNICAL SKILLS:

Server/Desktop Operating Systems: Windows 2000/ 2003/2008/2012, RedHat Enterprise and Linux, Unix, Win XP, Win 7, Win 8, Win 10

Remote Management Tools: RDP Manager, Remote admin, VNC, Team viewer, Funk Proxy, GoToAssist, GoToMeetingVirtualization: VMware vSphere (ESX/ESXi), vCenter Server, Appliance, VMware Workstation, MS Virtual PC, MS Hyper-V, AWS cloud, Citrix Xenapp

Other Applications: SQL 2005/2008/2012, Exchange 2007/2010/2013, DAG, SharePoint, SAN, EMC Celera, NetApp, NAS, Power Shell scripting

PROFESSIONAL EXPERIENCE:

Confidential, Eden Prairie, MN

Senior Windows Administrator

Responsibilities:

• Installed, and supported 100+ Desktops, Laptops, Network Devices, and Computer Peripherals with the IT team
• User Support - Monitor and trouble shoot system performance, server and user related issues. Provide support to users to resolve their day-to-day issues related to OS, E-mail, Account issues, hardware etc.
• Was Responsible for Security Patch Management and Deployment to all clients using Microsoft WSUS
• Actively handled configuration & maintenance of all systems hardware, networking & application software & servers desktop/user support, software installations e.g. SQL, Exchange, VMware, Exchange.
• Managed seating allocation of resources as per project need & maintained up to date inventory
• Architected and designed VMware ESX server infrastructure for multi-site/multi datacenter environment.
• Implemented VMVARE workstation & ESX, Converted Physical Server, images to ESX Virtual Machines from Workstation.
• Was Responsible for Active directory, GPO, Domain users, Administrating users and groups and given appropriate permissions and privilege to access our LAN and Domain environment.
• Responsible for troubleshooting network, database, applications, and web performance issues. Documented and maintained automation scripts for administration of servers using PowerShell Scripting
• Energetically managed network connectivity requirements for project team
• Asset Management - Helped infrastructure team to Manage Leased Assets.
• Participated in network design, implementation, and troubleshooting with multi-level Cisco LANs/WANs which included: configuration of Cisco 2600 routers and Cisco Cat Switches.
• Support & Training - Provided necessary help / assistance to IT Helpdesk / Telecom Support Personal to resolve day-to-day issues.

Environment: : Win 2008, Win 2012, Windows 8, Windows 10, SQL 2012, Exchange 2010, VMware vSphere 5.5, Microsoft Hyper-V.

Confidential, Ewing, New Jersey

Senior Windows, Network and Backup Administrator

Responsibilities:

• Administering backup solutions and backup schedules using software’s CA Confidential Backup, CA Confidential D2D and CA Confidential Replication & High Availability, Confidential UDP.
• Handling Incidents (Resolving incidents, update customer & escalate unresolved incidents)
• Strategic management of backup involving windows 2003/2008/2012, MS clusters, SQL 2005/2008 databases, Exchange 2003/2007/2010, DAG, Hyper-V, VMware and Citrix servers, Unix and Linux servers, AWS cloud, NAS and SAN environments.
• Planning backups involving Disaster recovery and High availability.
• Restore and recover the backed up data as requested.
• Supervise storage environment such as disks, tape, NAS-NDMP, SAN - EMC, NETAPP.
• In depth understanding on tape libraries and associated tape hardware/software like StorageTek, ACSLS, LTO5.
• Managing access to resources (Shared drive, local admin and terminal server access).
• Address operational systems issues including file and share permissions, user accounts Active Directory Users, Organization Unit and Group management and installing applications.
• Participation in New product line release testing including Alpha and Beta releases.
• Writing and publishing technical documents and articles on the issues encountered with the application while performing backup.
• Planning and executing backups for Virtual servers on VMware Workstation and Microsoft Hyper-V
• Involved in installation of applications like SQL, Exchange, SharePoint, etc. during POC for VIP clients

Environment: Windows Server 2003 / 2008 / 2012, Clusters, UNIX, Linux servers, Exchange 2003/ 2007/2010/2013, DAG, SQL 2005/2008/2012, SharePoint, VMware, Hyper-V, AWS Cloud, SAN, NAS - NDMP, EMC, Netapp.

Confidential, Dallas, TX

Windows Administrator

Responsibilities:

• Windows 2003/2008/2012 Server administration & support / provisioning of Operating Systems / server patching.
• Maintain the stability of all Windows AD servers, Exchange servers, A pplication servers, Core systems support, Systems Disaster recovery plans.
• Responsible for Design and implementation of Server Infrastructure technology. Thorough knowledge of Windows 2003/2008/2012 Server, Clusters, Active Directory, Group Policy, Scripting Technologies, OS builds and troubleshooting and Server Hardware expertise.
• Resolved various issues such as Windows Policies, Application licensing through RDP, Net - meeting. Coordinating with Vendors regarding production issues & solving problems.
• Building and configuring new Windows 2003, 2008, R2 servers.
• Managed Microsoft 2003/2008 active directory server.
• Provided support for DNS/DHCP/WINS services.
• Configuration and administration of NIS, NFS & DNS environment.
• Configuration and Implementation of new servers according to standard.
• Performance tuning and monitoring as well as performed upgrading and backups and recovery.
• Provided the backup and recovery of the files and data, worked on Windows Firewall, Terminal Server.

Environment: Windows Server 2008 / 2012, MS-Clusters UNIX, Linux servers, SQL Server 2008, VMware, SAN, NAS, EMC.

Confidential, Mountain View CA

Windows Server/ VMware/Citrix Administrator

Responsibilities:

• Configured VMware HA, VMware DRS in acquiring higher efficiency for VMware Infrastructure.
• Administration of existing vSphere 5, Xen Desktop 5, XenApp 6.0 infrastructure.
• Increase efficiency and ROI of VMware hosts by cutting down on VMs memory usage closely matching recommended memory usage by vCenter Operations Manager.
• Maintain on daily bases and modify the Citrix environment and Virtual Desktop Environment for users.
• Involved in Installation and upgrading the various applications on Citrix Servers and ESX servers
• Created VM Session for Test Environment for testing Application before deploying to Production.
• Used Virtual Infrastructure Client for managing VM Machines.
• Created a test Environment in Citrix or VMware for Production Team to test their applications.
• Responsible for Administration of Active Directory and delegating control / permissions to the users.
• Installation of Citrix servers and administration publishing application.
• Deploying ICA client, printer driver mapping, shadowing users, checking sessions, managing server load and CPU utilization.
• Installation of new tested and certified OS & Citrix hotfixes on the servers.
• Installation & Configuration of new Production Citrix Server using automated scripts.
• Applied patches using VMware vCenter Update Manager and host update utility.
• To test and apply Citrix & Microsoft patches with proper approval of clients.

Environment: : VMware ESX 4.0/3.5, VSphere 4.0, Windows Server 2008R2/2003, Citrix 5.0, XenApp 5.0, XenApp 6.0

Confidential

Systems Engineer

Responsibilities:

• Administered Windows 2000/2003, DNS, WINS, DHCP, IIS, FTP servers for multisite environment
• Implemented VMVARE workstation & ESX, Converted Physical Server, images to ESX Virtual Machines
• Built Multiple Project Servers on VMware Workstation, Lately Converted servers to ESX from Workstation.
• Implemented Norton Ghost imaging to reduce cost & prompt delivery for entire location
• Migrated DHCP, print, file server and Microsoft VSS Server to new hardware platform with Data and NTFS permissions(Secure copy)
• Administered MS-VSS server-creating database, user rights, project security, repair & restoration
• Basic troubleshooting for routers, connectivity and monitored bandwidth(MRTG Reports)
• Managed Confidential Antivirus Corp. Ed. & clients, 12 Management Server, Endpoints in multiple location
• Provided Windows XP & Vista multilingual installation & support as required by project (Korean, Spanish, Chinese, German, Japanese)
• Actively handled configuration & maintenance of all systems hardware, networking & application software & servers desktop/user support, software installations e.g. SQL Database, Exchange server.

Environment: Windows Server 2000 / 2003 / 2008, Windows XP, Win 7, Windows Vista