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Exchange Architect Resume

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Chantilly, VA

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SUMMARY:

A dedicated and skilled Exchange Architect with 18+ years of experience in the IT industry. I specialize in a Messaging Environment infrastructure. I effectively plan, install, configure and optimize the infrastructure to achieve high availability and performance. I am a skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.

TECHNICAL SKILLS:

Platforms: Windows NT/2000/XP/2003/2008

Exchange Protocols: POP3, IMAP4, SMTP, LDAP

Exchange Features: OWA, SSL, OMA, ActiveSynch, RPC/HTTP

Networking: TCP/IP, VPN, DNS, Ethernet, WAN, LAN

Wireless Tech: Blackberry 4.0/4.1/5.0, Exchange Active Sync

Tools: F5, Kemp, McAfee Anti Virus (Mailboxes), Symantec (Server), Axway Edge Appliances, Promodag Reporting, CommVault BackUp Solution, Symantec BackupExec, PeopleSoft, Microsoft Suite 2010

PROFESSIONAL EXPERIENCE:

Exchange Architect

Confidential, Chantilly, Va

Responsibilities:

  • I am currently responsible for a Microsoft Environment that contains Exchange 2010, Exchange 2007 & Lync with Unified Messaging.
  • Exchange 2007 & 2010 with Unified Messaging & Lync 2010
  • 5 Exchange 2007 servers and 10 Exchange 2010 servers with 12,000+ users supporting OWA, Outlook Anywhere, IMAP, POP3, ActiveSync and Blackberry.
  • High Availability Lync Environment with Front End, Edge, Mediation & TMG Server with 550 Enterprise Voice users and 3,000 IM users.
  • Troubleshoot and identify all potential DNS and Active Directory issues Support Active Directory infrastructure to include site set up, organizational units and system policies
  • Support all Exchange accounts - moves, adds, changes, groups and distribution lists Disaster Recovery testing
  • Responsible for all e-discovery for Legal Run Exchange utilities to optimize and monitor mail performance Monitor and troubleshoot all 3rd tier email issues

Exchange Architect

Confidential, Chantilly, Va

Responsibilities:

  • Managed 20 MS Exchange 2003 servers with 19,000 users and provided Tier III support, assisted the Data Center in troubleshooting all networking issues and was the lead Engineer on all projects that involved email.
  • Excellent database utilization using an EMC SAN with 7tb for email Complete server redundancy for inbound mail, outbound mail, OWA, RPC/HTTP, Spam Infrastructure and SMTP First IT contact for all Legal issues Support all wireless technology including Blackberry

Exchange Engineer II

Confidential, Chantilly, Va

Responsibilities:

  • Managed 13 MS Exchange 5.5/2000 & 2003 servers with 15,000 users and supervised a staff of three.
  • Monitored Exchange servers for optimal performance by checking disk utilization, mail flow and up-time percentage.
  • Ran Exchange utilities and BindView for Exchange software to optimize and monitor mail performance Completed NT 4.0 to Active Directory network upgrade in timely fashion Precisely maintained system backup and disaster recovery for Exchange environment

WAN Engineer

Confidential, Chantilly, Va

Responsibilities:

  • Served as an on-call technician for a 170+ site Frame Relay/DSL WAN using Ascend Pipeline and Cisco routers.
  • Responsible for WAN implementations on a team of 4 Secondary coordinator of the WAN workstation, peripheral and application installations Successfully trained users on WAN functionality and operation

E-Mail Administrator

Confidential, Chantilly, Va

Responsibilities:

  • Administered the Confidential & Foster email system to provide optimal cost effective performance for the Company.
  • Managed 19 Exchange 5.5 servers with 10,000 users Responsible for additional e-mail functions including faxing, encryption, and digital signatures Implemented and maintained security and monitoring features within Microsoft Exchange.

Help Desk Technician

Confidential, Chantilly, Va

Responsibilities:

  • Was the first contact for users when reporting an IT problem or service outage.
  • Report accurate and detailed information to the IS Field Technicians Assisted LAN technicians with On-site pc support for 500 users

PC Coordinator

Confidential, Chantilly, Va

Responsibilities:

  • Provided all network and pc support a staff of 40 users.
  • Novell backup program and tapes Installed modems, memory, and network cards

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