PROFESSIONAL SKILLS:

• An IT professional with Overall 6 + years of experience in Application Packaging, Deployment, Distribution and Support.
• A highly self - motivated individual who desires to be a part of a high performing team and contribute to team success while developing my own career growth.
• Extensively worked on MSI Application Packaging using Flexera InstallShield AdminStudio 7.0, 8.5, 9.5, 2011, 2013, Wise Package Studio 4.x/5.x/6.x/7.x/8.x., Confidential App-V 4.5/4.6 SP1 and 5.0, VMWare ThinApp, Altiris SVS 2.1, Confidential SMS Server 2.0, SMS 2003, SCCM 2007/2012, Confidential Deployment Toolkit 2010 Update 1/2012 with User State Migration Toolkit, Zero Touch Installations & Light Touch Installations of Windows, Task Sequences, Image Creation with DISM and Driver Injection, MS Updates.
• Strong knowledge and experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI database tables etc.
• Experience in using Windows Installer SDK development tools like Orca to work with MSI’s and debugging for package review/cleanup.
• Experienced in all stages of the Software lifecycle functions - requirements gathering, analysis, design, development, test and implementation.
• Expertise in Confidential Windows 2008/2003/2000 and NT 4.0 Server; Windows 95/98/2000 Professional/XP/Vista/7(32 bit and 64 bit), Windows 10 (32 and 64 bit), Confidential SMS Server 2.0, SMS 2003, SCCM 2007/2012, Confidential Deployment Toolkit 2010 Update 1/2012 with User State Migration Toolkit, Zero Touch Installations & Light Touch Installations of Windows, Task Sequences, Image Creation with DISM and Driver Injections, MS Updates, .Altiris Deployment Solution 6.9, Altiris Client Management Suite, Citrix Presentation Server 4.0, Confidential App-V 4.5/4.6 SP1 and 5.0, VMWare ThinApp, AD DS, DHCP, DNS, Proxy, GPO, TCP/IP Concepts.
• Experience writing scripts using VBScript, WMI scripts, Power Shell 2.0, Wise Scripts and batch files.
• Experience with PowerShell Deployment Toolkit.
• Testing and troubleshooting applications for Locked down environments using Tools like Filemon, Regmon, Procmon, CMTrace, Sysinternal tools.
• Proficiency in maintenance, troubleshooting and upgrading of applications.
• Extensive experience in Imaging, repackaging and distributing packaged applications.
• Possess excellent analytical, logical and communication skills.

PROFESSIONAL EXPERIENCE:

Confidential, Grapevine, TX

Senior System Engineer III POS Lab

Responsibilities:

• Responsible to Create Windows 10 Images for 3 states (Oregon, Colorado, and Kansas) for Point of Service (POS) Hardware HP RP2. And legacy ELO POS Machines.
• Deploy Pre-defined Windows 10 Images from MDT 2012, Create Task Sequences in MDT and made changes as per required by the states.
• Create Batch, PowerShell, Wise scripts and Made changes in pre-exist different batch, PowerShell, xml scripts (Logon, Startup, Unattended) to facilitate the installation.
• Made Group Policy changes in pre-Sysprep environment in the image.
• Made Windows Firewall changes in pre-Sysprep environment in the image.
• Install other hardware (MSR, Printers, Dial up Modem etc.) drivers as per approved by the states requirements.
• Create In-house built Application Packages with Install Shield AdminStudio.
• Sysprep and finalize the images with DISM and create USB and ISO.
• FTP all the ISO images for the QA and UAT (QA and UAT located in China and Canada).
• Provide support all the assigned states through LogMeIn with Standard and Advanced skills of Fault Diagnosis & Troubleshooting.
• Responsible to create detailed documentation for all the steps and procedures taken to create an Image, and remediation procedures.
• Responsible to close the tickets in Service Now.

EUS System Engineer / SCCM Packaging Engineer

Responsibilities:

• Maintaining SCCM client automated installations through Scripts via GPO & SCCM.
• Windows application Packaging and Re-packaging using Windows Installer Technology with tools like Wise Package Studio, Flexera Install Shield AdminStudio and Application package distribution through SCCM 2012 R2.
• Create reports using SQL Report Builder 3.0 for System Software and Hardware Inventory and Collections. Also Create Report to determine successful pushes and ad-hoc reporting as needed.
• Create/Capture and tune Windows Operating Systems Images of Windows 7, injecting the appropriate drivers in Images and Customize User Profiles through USMT.
• Create Task sequences for those images for Zero Touch Installation.
• Driver lifecycle management.
• Deployment troubleshooting expertise Application, WSUS Patching, and Operating System Deployments using LTI and ZTI.
• Patch Management for Desktops/Laptops (Dell) using SCCM 2012 for both Windows Updates and Office Update.
• Administer the Windows OSD (Operating System Deployment) through MDT/ SCCM 2012 to push out to desktops/laptops and Mobile Users.
• Troubleshooting of SCCM 2012 R2 by checking the log files on Servers and Clients.
• Active Directory Management via GPO & SCCM 2012 R2
• Create Documentation for Smoke, Functional Testing and other cconfiguration documentation.
• MSE and Antivirus clients’ installation and management.

Sr. SCCM Packaging Engineer

Responsibilities:

• Package & Repackage COTS/MOTS or In House Build Applications, using InstallShield Admin Studio 2013.
• Use InstallShield 2013 to create custom builds using custom actions and creating custom dialogs.
• Create Documentation for Smoke and Functional Testing.
• Create Application Deployment Strategies and design application testing flowcharts
• Test Applications on Windows 7 Desktops and Laptops (Dell), (Including but not limited to) Panasonic Tough Books (Model CF-191D, CF-195D, CF-19AD, CF-19KD, CF-19RD).
• Test Windows 7 Compatibility and performance testing with Applications.
• Create Collections and Advertisements (Device/Users/Device Collections/Users Collection) Applications, Packages with SCCM 2012.
• Maintaining SCCM 2012 by checking the log files on to the Server 2008 R2.
• Create/Capture and tune Windows Operating Systems Images of Windows 7, Injecting the appropriate drivers in Images and Customize User Profiles through USMT.
• Create Task sequences for those images for Zero Touch Installation.
• Create Report to determine successful pushes and ad-hoc reporting as needed.
• Patch Management for Desktops/Laptops (Panasonic Tough Books) using SCCM 2012 for both Windows Updates and Office Update.Administer the Windows OSD (Operating System Deployment) through MDT/SCCM 2012 to push out to desktops/laptops and Mobile Users.
• Mostly work on Assets and Compliance, Monitoring, Administration as well as Software Library

Application Support Specialist

Responsibilities:

• Extensive client interaction as working directly in the Client Environment.
• Worked on Software Migration from Win XP to Win 7 (32 bit and 64 bit) which involved Software analyzing, testing, troubleshooting and mitigating to make it Win 7 compatible. Created Application compatibility and remediation reports.
• Repackaging legacy setup applications using Windows Installer Technology with tools like Wise Package Studio, Flexera InstallShield AdminStudio.
• Creating MSI packages both as fresh installs as well as updates to existing installs.
• Performing Vendor installation (MSI) customization by creating Transforms (.MST files) or using installer silent switches, according to application requirement.
• Repackaging applications for Citrix Environment.
• Remediating Win 7 incompatible applications to install and/or function successfully on the operating systems, using manual procedures, internally developed tools, etc.
• Performing scripting using Wise Script, VBScript, Windows PowerShell, WMI scripts and batch files. Creating various scripts for Packages as custom actions requiring special needs that cannot be handled directly by packaging tools, as per requirement.
• Maintaining SCCM 2012 by checking the log files on to the Server 2008 R2.
• Create/Capture and tune Windows Operating Systems Images of Windows XP and Windows 7, Injecting the appropriate drivers in Images and Customize User Profiles through USMT .
• Create Task sequences for those images for Zero Touch Installation.
• Deploy Confidential Security patches and updates time to time.
• Import applications from iCommand to SCCM 2012, Using SCCM 2012 for internal testing and to ensure deployment of applications and Operating Systems to end users.
• Testing quality and verification of the packages on imaged and/or Virtual Machines for compliance with client policies and procedures & client standards. Ensuring clean uninstall of applications, by conducting destructive testing.
• Responsible to deploy various application packages including but not limited to Goggle Chrome, Mozilla Firefox, Telerek DevCraft, and Java etc.

Technical Support Senior Specialist/Consultant

Responsibilities:

• Create packages using Flexera InstallShield 2012 SP 1 and Wise Package Studio 8.0 for the Scripting and documented changes per client procedures Group Policy etc.
• Converted applications to be windows 7 compatible using AOK Changebase, (if needed) and changed and smoke tested all hard coded paths (If needed).
• Place the Created MSI into the in house developed installwrapper.vbs to control UAC in Windows 7.
• Create Packages which are compatible for both platforms (Windows XP and Windows 7).
• Test Packaged Applications for Windows XP and Windows 7 Compatibility.
• Create Collection and Advertisement after creating the package in SCCM.
• Push the package for UAT/PA Verification on the test VM’s
• Create Task Sequences in SCCM.
• Use Work Flow Manager for step by step report of the packaging process.
• Create Wise Scripts to upgrade some of the existing apps critical for the business in Windows XP.

Sr. Application Packaging Engineer

Responsibilities:

• Created Scripts using Flexera InstallShield 2011 and Wise Package Studio 8.0 and documented changes per client procedures Group Policy etc.
• Converted applications to be windows 7 compatible using AOK Changebase, and changed and smoke tested all hard coded paths.
• Tested Packaged Applications for Windows 7 Compatibility and determined viability for virtualization
• Rationalized the Software database and remediated the applications.

Sr. Packaging & Deployment Engineer

Responsibilities:

• Used Flexera AdminStudio 9.5 to create MSI based installations
• Created custom transforms, Custom actions using Flexera InstallShield 2011
• Created custom build MSI for in house applications
• Created Packages using SVS 6.2 (Software Virtualization Agent)
• Sequenced Applications using Confidential APP-V 4.5 and 4.6 SP1
• Sequenced both VFS and Mount
• Installed and Tested Sequenced application using .MSI and also used SFTMIME command
• Troubleshoot applications using SFTTRAY command
• Used VMware thin app to create the virtual packages
• Creating Custom Actions in .MSI packages using VB/Wise scripting
• Package transfer from BMC Marimba to MS SCCM 2007.
• Capture and tune Windows Operating Systems Images of Windows XP, Injecting the appropriate drivers in Images and Customize User Profiles through USMT .
• Create Task sequences for those images for Zero Touch Installation.
• Deploy Confidential Security patches and updates time to time.

Sr. Packaging Engineer

Responsibilities:

• Used Flexera AdminStudio 9.0 to create MSI based installations
• Created custom transforms, Custom actions using Install shield
• Created custom build MSI for in house applications.
• Prepare Packaging Workstations with clean Windows 7 (64-bit) operating System
• Configuring Win 7 workstations as per client requirements
• Package transfer from HP Radia to MS SCCM 2007 for Deployment
• Create .MSI applications (Windows Installer setups) using Wise Packaging Studio 8.x/7.x
• Created Packages using SVS 6.2 (Software Virtualization Agent)
• Sequenced Applications using Confidential APP-V 4.5 and 4.6
• Sequenced both VFS and Mount
• Installed and Tested Sequenced application using .MSI and also used SFTMIME command
• Trouble shot applications using SFTTRAY command
• Used VMware thin app to create the virtual packages
• Creating Custom Actions in .MSI packages using VB/Wise scripting