Lead Network Engineer Resume

SUMMARY:

Detail and achievement oriented Cisco Network Engineer with over six years of progressive experience in network configuration and administration with a strong focus on best practices for improving security, network design, device management, and configuration, and continually learning emerging concepts and technologies
Possess strong communication skills with the self - discipline and drive to work independently and to effectively work within or manage a team

PROFESSIONAL EXPERIENCE:

Confidential

Lead Network Engineer

Responsibilities:

Provide network infrastructure planning, design, configuration, and support to HDI Federal Center in Battle Creek, as well as over 60 DLA Disposition Services locations throughout the US consisting of 3000+ users and 500+ devices; Monitoring classified and unclassified IT hardware, software and networks and network solutions utilizing Cisco hardware
Improved team efficiency and productivity by creating and managing policies regarding attendance, communication, and team work flow, as well as procedures for completing incidents and work orders, TDY travel, inter-team work flow, and access requests
Consistently illustrated compliance with contract requirements by creating and submitting reports to demonstrate that Service Level Agreements are being met or exceeded
Ensured effective communication within and outside of the team by directly collaborating with Program Manager and Supervisors for Server, Exchange, Desktop, and SMS teams and share information regarding current projects and issues
Improved company’s bottom line by providing information and analysis that assisted with winning proposals for other Federal contracts
Ensured optimal productivity in work flow by delegating work within the Network Engineer Team
Solidified company reputation within the government by ensuring Audit Readiness for all network devices and worked directly with government auditors during the Command Cyber Readiness Inspection audit to achieve a score of 99 out of 100
Improved efficiency and security by planning and implementing upgrade of Cisco IOS on all devices throughout the US, providing software uniformity across the network and establishing a baseline for new equipment
Improved security of network by continually evaluating DLA Cert requirements (Security Technical Implementation Guide) and Cisco advisories to ensure that all network devices were compliant and configured with the latest patches, updates, and configuration changes

Confidential

Network Engineer

Responsibilities:

Support 3000+ users, over 60 DLA locations, and over 500 Cisco devices (routers, switches, wireless controllers and access points)
Improved team efficiency by configuring and documenting all network devices to allow administration through HP Network Automation, which significantly reduced man hours for projects such as mass configuration changes to devices and ACLs, and Cisco IOS updates
Worked on multiple projects to help improve network security and reliability, including planning and implementing Cisco IOS upgrades, and configuring, deploying, and implementing new Cisco switches and routers to field sites as part of the Tech Refresh project
Increased communication and productivity for several offices within the HDI Federal Center by expanding and documenting a separate internal public Confidential network throughout the building
Documented network layout, equipment and network changes using MS Visio

Confidential

Network Engineer

Responsibilities:

Support 3000+ internal and external end users to troubleshoot and resolve and first level issues and escalate incidents to the appropriate group

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