Tech support and network admin Resume

SUMMARY:

IT technician with proven ability to perform installation, preventative maintenance, networking, security, application migration, and troubleshooting of computer systems. Excellent customer service and communication skills. Adaptable and strong team player. Fluent in English, Arabic, and Russian.

TECHNICAL SKILLS:

Install Windows 7, Windows XP Professional, Windows Vista Business and Linux; NTFS permissions, diagnose, troubleshoot and support; backup and recovery
Mobile device management ( Confidential and Google)
Install Windows Server 2008 and Windows Server 2012; create and administer user and group accounts; configure TCP/IP protocol suite; administer file and print services
Active Directory design and implementation, manage and administer group policy configuration; implement/configure Windows 2008 security options
Install and configure DNS, DHCP, WSUS, and Terminal Services
TCP/IP installation, IP addressing and sub netting, diagnose and troubleshoot
Install/configure motherboards, NICs, SCSI & peripheral devices, upgrade memory, adapters
Ethernet switches and routers, network cabling
Use of VMware, Oracle VM, Virtual PC for testing/troubleshooting

PROFESSIONAL EXPERIENCE:

Confidential

Tech support and network admin

Responsibilities:

I am first line support for all users in Confidential.
I’m managing windows server, Confidential, Google mail server and mobile device management, 365 Microsoft mail server, Confidential antivirus and Confidential filter.

Confidential, Newark, NJ

Office Agent

Confidential, Newark, NJ

Security Officer

Confidential, Manhattan, NY

Sales Specialist

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