Security Analyst Resume

SUMMARY

IT professional with 15 years of combined professional industry experience in various security administration and technical support capacities
Experience with Active Directory removing/granting permissions in different groups/applications as well as creating profiles
Experience troubleshooting with an enterprise environment and alerting proper personnel to performance issues and system crashes
Experience simultaneously managing multiple high - security projects, exceeding deadlines and expectations in the process
Extensive administration experience, including Office 365, Cloud, Mobile and Active Directory environments
Strong communication skills, combined with an excellent team-player approach along with demonstrated experience working independently without supervision
Outstanding attention-to-detail, organization, and analytical abilities

TECHNICAL SKILLS

Information Security Network Security Active Directory Cloud Administration VPN TeamViewer Identity Access Management Knowledgebase / Documentation Systems Administration Applications Administrator Altiris Imaging Software Installation PC Deployment Varonis Facets Sybase CCMS Pega PeopleSoft Care Radius SAP Microsoft Office 365

PROFESSIONAL EXPERIENCE

Confidential

Security Analyst

Responsibilities:

Managed multiple high-security projects with deadlines and expectations that were exceeded.
Active Directory - Remove/granted permission in different groups/applications as well create profiles.
VPN, Security, Manage Confidential accounts to include security, auditing, testing and development of customer profiles
Identity Access Management - Varonis, Facets, Sybase, CCMS, Pega, PeopleSoft, Care Radius, SAP.
Handle technical/response-critical calls, and consistently met high service standards.
Engage and track Priority 1 issues, escalation (if appropriate), resolution and closure of trouble tickets.
Troubleshooting within an enterprise environment and alerting proper personnel to system crashes, performance issues, and data recovery.
Implemented changes to the process that simplified requests by end users and assignment of access rights.
Responsible for training new staff and ensuring company policies are followed.
Engage in auditing practices to define gaps and identify new the methodology to implement change.
Review and update procedures to updated documentation with new company standards

Technical Analyst

Confidential, NY

Responsibilities:

Lead tech for voicemail & email support
Created email scripts for other team members
Worked with deployment on projects after hours / Altiris imaging
Worked with deskside repairing computers
Open communication with clients and all other departments

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