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Network Charging Consultant Resume

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PROFESSIONAL SUMMARY:

  • 10+ years’ experience in the Telecommunications industry
  • Possess expertise in Design/ Mediation /Billing / Charging /
  • Expertise in Provisioning / Interconnection
  • Roaming / VAS/ ERP/ Cloud/Open stack
  • Requirement gathering
  • Skilled at progressing from problem statements to well - documented solutions
  • Technical Lead
  • SDLC (Software Development Life Cycle)
  • Quality Analyst
  • General Knowledge of Engineering, Accounting, WSDL, SSL Certificate
  • Business Mapping Process
  • System work on UNIX (Solaris), Linux, Windows
  • Interface with External and Internal clients
  • Resource Management forecasting, allocation and KPI of utilization.
  • Languages: fluent in French, English

TECHNICAL SKILLS:

Telco: 3G, GSM, GPRS/MMS, CDMA, LTE, VoLTE, Mobile fixed Network Elements, IMSNetwork PVR, DTV, HSI:

Systems: UNIX (Solaris), Linux, Windows 2000/XP/2003

Protocol: TCP/IP, Diameter, Camel

Programming Languages: UML, C, java, XML, SQL, Python, Pcode

Network software: MySQL, Oracle, Enterprise Architect (Sparks)

ERP System: Oracle E-business Release 12

Cloud: Open stack Horizon, CLI, Nova, Swift, Neutron, Keystone Glance, Ceph, Telemetries, Orchestration stack, Yaml files.

AWS: EC2, ELB, S3, RDS, Route53, Cloud Formation, Yaml/Jason files.

General Knowledge: Engineering, Accounting, WSDL, SSL Certificate, Firewall, HP Quality Centre, Wireshark, SDN, NFV, Git, Ansible, Chef, vSphere

PROFESSIONAL EXPERIENCE:

Confidential

Network Charging Consultant

Responsibilities:

  • PCRF POC (Proof of Concept) evaluation for four vendors to validate their virtual solutions in the Open stack environment (Application, Elasticity, Fail Over, Georodondency, Hardware agnostic, Orchestration, Operation and Maintenance)
  • Build the Process to Data fill the CDF references table for billing purposes (Zoning, Source Category, and OU Translation).
  • Review and Improve the Design of the CDF GUI Management.
  • Define the test plan to validate the CDF GUI Functionalities.
  • Execute test plan in the IMS Network (S-CSCF, P-CSCF, RCS, TAS, DRA) to validate the CDF functionality (Collection, Correlation, Aggregation, Formatter Modules).
  • Work with Business to Validate/Assess any new requirement that need to be implemented in the Prepaid Charging System.
  • Design/Implement/Test any new requirement coming from Business in the Prepaid Charging platform.
  • Write the MOP (Method of Procedure) and review it with Network Charging Operation Team before any deployment in the Production.

Environment: S-CSCF (Server Call Session Control Function), P-SCSF (Proxy Call Session Control Function), RCS (Rich Communication Service), CDF (Charging Data Function), CGF (Charging Gateway Function),NM (Billing System),OCS(Online Charging System for Data traffic),ICC(Prepaid Charging System),DRA(Diameter Routing Agent),PCRF(Policy Charging Rule Function),TAS(VoLTE).

Confidential

Integration Technical Lead

Responsibilities:

  • Work with BSA and SMEs from various IT groups to assess the requirements coming from the Business (Requirement Matrix).
  • Work with enterprise architect, Lead BSA, SMEs from various IT groups to design the overall solution for projects that usually require integration between a large number of IT systems and/or the network.
  • Support the BSA to deliver the SDS (Solution Design Specification) which provide high level technical solution overview, technical user case.
  • Design the Sequence Diagram to reflect communication for all uses cases defined in the uses cases documentation.
  • Work with MLOS team to be sure that the Security requirements are meet or raise exception if needed.
  • Responsible for delivering DDD (Detail Design Documentation). Consolidating inputs from various groups, arrange review sessions. Ensure the inputs from various IT groups are in-sync with the overall solution outlined in SDS.
  • Identify new firewall requirement collect the required information (IP@, Hostname, Port) and coordinate the Implementation/Testing with IP Network Design /Non- Production Environment Team.
  • Identify new SSL Certificate requirement collect and coordinate the Implementation in the Non- Production Environment (Server and Client Side for the Route of Certificate).
  • Identify Interface points between IT and Engineering/OSS. Help coordinating integration testing.
  • Review QA test cases/network to ensure the proper coverage.
  • QA test support: help resolving issues that arise from QA testing.
  • Assessing initiatives from business, engineering or OSS for potential technical impacts on IT projects/systems/interface.

Environment: Oracle OSM (Order Service Management)/ASAP (Automated Service Activation Platform), Super System (Billing System), DTV Gateway, DNCS (Digital Network Controller Service), EAI (Middleware), BACC (Broadband Access Controller for Cable), NPVR, EMA (Ericsson Multi Activation), RTCS (Ericsson Real Time Charging System), V21 (Amdocs Billing System)

Confidential

Network Charging Specialist

Responsibilities:

  • Develop Prepaid and Data Charging Configuration technical specifications from business requirements.
  • Develop test plans and test cases that trace the technical requirements.
  • Perform testing on solutions implemented in the lab environment related to some AR.
  • Perform provisioning testing and check out all the log and Provisioning Data Record to be sure that they are no missing or error on it.
  • Perform Data usage live testing and check out the Usage Data Record, Ticket Data Record and Diameter log to be sure that they are no missing information or error on it.
  • Analyse the Diameter Log to validate if all the CCR and CCA exchanged between the PGW and the OCS or the GGSN and the OCS are correct.
  • Perform Data usage live testing and check out the Even Data Record sending to the Billing System to be sure that they are no missing information or error on it
  • Raised anomalies in the Mantis system Bug tracking.
  • Develop engineering Method of Procedures (MOP) that details the deployment and verification procedures to be performed on the production environment.
  • Manage the resource planning and forecasting in the Wireless Network Charging Team for all projects.
  • Update the Change Request process for handling the small project under Wireless Network Charging.
  • Provide project coordination support for all projects being managed by WNC Project Managers.
  • Create reports on resource allocation, availability and forecast utilization.

Environment: Openet Online Charging System (OCS), Alcatel Lucent Instance Convergence Charging (ICC), HP provisioning, LDAP (Centralise Database), Mantis (Bug tracking), CPMWEB (Prepaid Customer Care)

Confidential

IT Analyst Expert

Responsibilities:

  • Participation in meetings with internal clients (Marketing) and translate the business needs in adequate solution in the ICC system.
  • Participate in process design, implementation and improvement initiatives.
  • Collect and perform detailed analysis of the product requirements.
  • Writing functional analysis and updated reference materials as the rating requirement.
  • Setup and test end-to-end product catalog in the ICC system: Service retailer, Account Profile, Counter, Bundle, Commercial Offer, Rating, Usage Rating Rule, Service Rule, Charging Rule, Rate Plan Rule, Service, Service Offer, Service Offer Definition, Top Up Profile, Promotion, Area, Super Area, Matrix, Zoning Matrix.
  • Handle test case with external team responsible to other network elements like MSC, SMSC, MMSC, GGSN to be sure that the rating engine(ICC) was triggered depending to the Network event type and validate the cdr tags information.
  • Validate the change request done by mediation team related to the cdr and the information sending to the billing system to be sure that the goal is meet.
  • Definition of test plans (functional, integration and acceptance) for the preparation of the Production.
  • Run baselines for testing new charging plan defined in the Charging System (ICC).
  • Make live testing for validate the result of the baselines and check if the generation of the cdr are correct without missing information.
  • Test the provisioning of new commercial offering defined in the Instance Convergence Charging System.
  • Test the rollback of any new implementation done is the Instance Convergence Charging System
  • Define and execute the no regression testing for any change request done in the Charging System.
  • Support the commissioning team operation (MEO) at the time of acceptance testing.
  • Followed abnormalities related to the Convergence Charging System with the supplier Alcatel Lucent.

Environment: Instance Convergence Charging, Web Method BPM, Mediation, Operation Data Storage

Confidential

IT BSS/OSS Manager

Responsibilities:

  • Assistant for the implementation of Oracle E-Business R12 suite within Finance and Administrative Department with Sierra Atlantic Company. Modules: INV, PO, AP, AR, FA, CM, GL
  • SME of Huawei CBS implementation (Convergent Billing System: fully convergent solution to handle prepaid/post-paid subscriber customers. Main functions: online/offline Billing, Billing, Customer Care operations, Dealers sales, Inventory management, Account Receivables)
  • Define the full test cases for the Interfaces between the CBS (Convergent Billing System) and the ERP: Deposit, Subscription, Post-paid Revenue, Prepaid Revenue, Refund, Adjustment, Recharge, Balance transfer, Reward
  • BSS/OSS day to day management with a daily report
  • Administered of the Interconnection settlement with the PRM (Partner Relation Management) system
  • Administered of the TAP and RAP file coming from the roaming partner:
  • Focus on the generation of the invoice and report according the settlement agreement with the roaming partner in the Billing system and troubleshooting the error of the RAP file coming from the roaming partner.
  • Administered of the Call Centre issues related to complaints raised by the customers (rating, provisioning and billing).
  • Support/Training for end users to be familiarly with the Oracle E-Business R12.Modules: INV, PO, AP, FA, CM, GL
  • Workshop (12 days) of the End to End Oracle BSS/OSS (CRM Siebel, BRM, Mediation, and Provisioning) Solution in order to replace the existing system.

Environment: High deal Billing System, Platine mediation, Kabira provisioning

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