TECHNICAL SKILLS:

Unisphere, SANtricity, ESX 4/5/6, Windows Server 2000/2003/2008/2012/2016 , Windows 3.1/95/98/NT/2000/XP/Vista/7/8/10, Microsoft Office 97/2000/XP/2003/2007, Microsoft Project, Visio, Ghost, Pro - E, Solid Works, FrontPage, DreamWeaver 3/4/MX, Novell Server, VMWare, Citrix, Active Directory, Terminal Server, Remote Desktop Client, McAfee, Remedy, Bloomberg, Client One, On Guard, EMC Power Path, Netbackup, GFI, Hyena, Data Protector, BigFix (Tivoli EndPoint Manager), Service Desk, Service Now, BMC Remedy, NetApp OCI, Solar Winds

PROFESSIONAL EXPERIENCE:

Confidential, Huntsville, AL

STORAGE ADMINISTRATOR, SR.

Responsibilities:

• Install, configure, and administer NetApp FAS storage arrays
• Confidential A300
• FAS 8060
• FAS 3220
• Administer EMC storage arrays
• VMAX 200K
• Isilon x400
• VNX 7500
• VPLEX, used as the splitter for Recoverpoint
• Preform monthly DR testing

Confidential, Chesterfield, Mo

STORAGE ADMINISTRATOR, SR

Responsibilities:

• Installed, configured, and administered EMC VNX, VNX2, VPLEX and NS series storage arrays and Data Domains
• CX3 - 40
• CX4-120
• CX4-960
• VNX5300
• VNX5500
• VNX5700
• DD880
• DD670
• VNX 5200
• VNX 5600
• VNX 5800
• VPLEX (local)
• VMAX3 100K
• Pure M50
• Installed, configured, an administered NetApp FAS and E-Series storage arrays
• Confidential FAS8080 (cluster mode)
• FAS8040 (cluster mode)
• FAS8020(cluster mode)
• E-Series 5600
• Configured CIFs servers and shares for Windows server to EMC Celerra NAS migrations
• Configured CIFs and NFS shares for EMC Celerra to NetApp FAS NAS migrations
• Installed, configure and administer brocade department and director class switches
• 48000 director switches
• 6520 departmental switches
• 6510 departmental switches
• IBM and Dell blade chassis switches
• Installed, configured, and administered Oracle ZS3, SL3000, OKM device and tape library
• Configured NAS checkpoints and replications
• Created, assigned, extended, and reclaimed LUNs
• Zoned in existing and new servers to new and existing arrays
• Migrated data from windows servers to NAS
• Migrated NAS data from EMC to NetApp (cluster mode)
• Assisted in the deployment and configuration of Cisco UCS systems running ESX and Hyper-V

Confidential

SYSTEM ADMINISTRATOR, SR.

Responsibilities:

• Built, installed, and maintained over 1000 Windows 2003 and 2008 servers and ESX 3.x, 4.x, and 5.x virtual hosts in an international enterprise environment
• IBM Blade and Dell/IBM 2U Servers
• Configured servers for SAN and iSCSI storage
• Coordinated DR offsite tape vaulting
• Performed restores via shadow copies and HP data protector
• Configured user home directories, folder access, and exchange mailboxes
• Migrated St. Louis physical and virtual servers to new offsite data center
• Moved Sydney office and data center
• Work with local and international tier 1 and 2 groups to resolve complex issues
• Virtualized legacy physical servers
• Migrated Virtual servers from ESX 3.x to 4.x and 5.x hosts
• Performed monthly patch management of local and international servers
• Migrated data from legacy servers to NAS shares
• Created and modified DFS roots and links

Confidential, St. Louis, Mo

WINDOWS SYSTEM ADMINISTRATOR

Responsibilities:

• Built, installed, and maintained over 2700 Windows NT4, 2000, and 2003 servers in an enterprise environment
• Dell, Compaq, and IBM hardware
• Provided daily maintenance and support for the following hardware components
• System boards, Raid drives and controllers, Power Supplies, Memory, Network cards, Fans, daughter cards
• Configured servers for SAN storage
• Migrated legacy Physical servers to NAS devices
• Migrated legacy Physical servers to MS Clusters
• Created and configured virtual servers with VMWare
• Built and maintained MS and Veritas File and Print clusters
• Escalation point for Tier 1 Helpdesk and Tier 2 desktop support
• Worked with system engineers to correct server build processes and test new build processes and server hardware
• Coordinated common use of core software for the current and future department infrastructure needs
• Worked directly with Dell and Microsoft to keep abreast of upcoming software and hardware technologies
• Reviewed Active Directory and Group policy changes to determine impact on areas of responsibility
• Create and modify user accounts, service accounts, groups in Active Directory
• Create and modify group policy to manage domain intergrity
• Migrated and collapsed NT4 domains
• Developed user processes and specification for software and hardware installations and removal
• Created cluster print and file servers
• Team lead for cluster environment creation
• Planed and developed long range server replacement for 750 remote sites
• Reviewed requests for new and replacement servers
• Ensure current hardware meets or exceeds requirements
• Ensure software compatibility with current hardware and operating systems
• Develop significant modifications and/or revisions to server build process to satisfy request criteria

DESKTOP SUPPORT SPECIALIST, Lead

Confidential

Responsibilities:

• Preformed approximately 90 percent of the end user support for 800 users
• Supported Microsoft NT/2000 server, Windows XP Professional & Home Edition, Windows 2000 Professional, NT Workstation, Windows 3.1/95/98 operating systems, on a TCP/IP network
• Configured and installed NT/2000/XP/95/98/3.1 workstations running on HP, Compaq, Dell, and IBM hardware
• Installed, configured, and troubleshot Microsoft Office 98/2000/XP/2003 applications
• Word, Excel, Access, PowerPoint, Outlook, Project, and Visio
• Configured and supported remote access for home and branch office users
• Installed, configured, and maintained in house written applications for the Investment Banking, Securities Research, Corporate Communications, OTC, and Bond departments
• Installed and upgraded PC hardware
• Mother boards, CPUs, video cards, sound cards, modems, network cards, memory, hard drives, floppy drives, DVD & CD-R/RWs, SCSI devices, tape backup devices, scanners, and power supplies
• Planned and implemented desktop refresh for 300 enterprise workstations
• Managed 15 junior analysts for project accomplishments
• Monitored refresh effectiveness based off original project design
• New hardware platforms and life cycle replacements
• Mentored and trained associate and senior team members
• Provided feedback for performance reviews and rewards
• Worked closely with tier 1 and 3 groups to resolve problems and transfer knowledge
• Considered by many to be the “Go To” person for difficult and emergency problems

Confidential, Belleville, IL

PC/NETWORK SUPPORT SPECIALIST

Responsibilities:

• Primary support for over 300 workstations
• Supported Novell 3.11,Microsoft NT 3.51/4.0 server, Windows 2000 Professional, NT 3.51/4.0, Windows 3.11/95/98 workstations on an IPX/SPX network
• Provided backup administration for Novell and NT servers
• Acquired, configured, installed, and maintained Windows based workstations
• Set up home users for remote dial-in via Shiva Dial-in Server
• Acquired, installed, and maintained Microsoft Office 97/2000
• Installed custom Windows applications
• Converted over 300 workstations from Windows 3.11 to 95/98
• Converted CAD workstations from NT 4.0/Windows 98 to Windows 2000
• Migrated company from WordPerfect 6.1 and Lotus 1-2-3 to Office 97
• Migrated company from Microsoft Mail to Outlook 98/2000
• Coordinated user training classes for Oracle conversion
• Installed and upgraded hardware on PCs and servers
• Mother boards, CPUs, memory, hard drives, floppy drives, CD-R/CD-RWs and power supplies
• Designed basic Web pages using FrontPage and Front Page Express
• Supervised interns working on field projects for high school and college
• Coordinated PC replacements for leased PC schedules
• Built CD tower server for enterprise user access