SUMMARY:

• Around 10+ years of experience in SAN/NAS Administration, EMC & Netapp Hardware and software products, System Analyst, Backup and Disaster Recovery Implementation.
• Experience in administering Netapp Storage systems on Data ONTAP.
• Administration experience in storage to Multiprotocol Environments like CIFS and NFS in NetApp SAN/NAS environment.
• Experience in implementing Business Continuity Solutions using SnapView Clone/Snapshot, SAN copy at CLARiiON level and TimeFinder (BCVs/Snap), SRDF at the Symmetrix/DMX level.
• Experience in administering, maintaining, implementing NetApp Storage Systems FAS6040, FAS3170, FAS3070, FAS3040, FAS3210, FAS270, FAS980 and R200.
• Expertise in Installing, configuring and troubleshooting VERITAS Volume Manager (VxVm & VxFs), VERITAS Netbackup.
• Managed and implemented Emulex / Qlogic Fiber Channel HBAs; Qlogic / Microsoft iSCSI initiators.
• Experience in installation, configuration and administration of Brocade, Cisco MDS and McData Switches.
• Performed data migration in NetApp and EMC Storage Systems.
• Experience in installing and configuring HBAs.
• Experience in administering user and group permissions in Windows Active Directory using Group Policies.
• Proficient in Administering and Storage Provisioning in multi vendor OS environment including Solaris, Confidential AIX, RedHat Linux, and Windows.

TECHNICAL SKILLS:

NetApp: FAS6000 series, FAS3170, FAS3070, FAS3040, FAS3210, FAS980, FAS270 and Nearstore R200.

EMC Symmetrix: DMX 1000, 2000, 3000, DMX - 3

EMC CLARiiON: CX3-20, CX3-40, CX3-80, CX600, CX700, CX200 and AX series

EMC: Celerra - NS500, NS704, NS480

Hitachi: 7700, 7700E, 9960, 9900v

Switches McData: 3232, Brocade Silkworm - E200, 3800, 5000, 12000, 24000, 48000, 49000, DS-16B, DS-16B, Cisco - MDS 9000 switches and Storage Tek series.

NetApp: Data ONTAP 7.3.3, 8.0.1, 8.1, Cluster Mode,On-Command, System manager, Element manager, SnapMirror, SyncMirror, SnapVault, OSSV, SnapManager, Data Fabric operations manager, SnapDrive, FlexShare, Filerview.

EMC: Control Center v6.x, Solutions Enabler v6.5, Navisphere Manager v6.x, Centera, NaviCLI, SymCLI, MirrorView, SnapView, SAN Copy, TimeFinder, SRDF, Storage Scope, PowerPath v5.1, Connectrix Manager, SANtegrity, SAN Volume Controller, Fabric Manager, Device Manager, Celerra Manager, Celerra Replicator, Legato Networker

VMware: ESX 3.5

Hitachi: Hitachi LUN Manager, Hitachi Shadow Image, Hitachi True, Hitachi PAV

VERITAS: VERITAS Volume Manager, VERITAS Backup Exec, VERITAS NetBackup.

Other: BMC Remedy Action Ticket System, WANDA

Operating Systems: RedHat Linux 4/5, Solaris 8/9/10, Windows NT/2000/2003/XP/Vista, AIX 5L v5.1/5.2

PROFESSIONAL EXPERIENCE:

Confidential, TN

NetApp Storage Engineer

Responsibilities:

• Planning & Integration tasks in NAS environment with over 5PB of data.
• Configured aggregates, volumes and qtrees on NetApp filers
• Configured and manage NFS and CIFS shares/Vservers from netapp filers
• Performance and capacity monitoring of NetApp
• General administration including RAID groups, aggregates, vservers, volumes etc.
• Scripting using NetApp CLI commands
• Setup Snapmirror replication and Tape backups between data centers for Disaster Recovery
• Upgraded Data ONTAP on each node from 8.0.1 to 8.1 General availability (GA) version.
• Naming convention for netapp storage.
• Carried out test plan on a newly configured cluster for Hardware and Installation tests, Cluster tests, filename and file access, snapshot and snap restore snapmirror and resync tests.
• Setup cluster configurations with CIFS and NFS for NAS storage
• Involved and assisted with ongoing migration storage to NetApp clusters from Bluearc NAS and Core File system.
• Documented role based access control for various roles.
• Performance testing using iometer tool and document various benchmarks.
• Co-ordinate with various customers and assisted with service catalog description regarding storage, backups and availability.
• Careful and well written documentation and making Visio’s for future purpose.
• Involved with architecture, networking, security and monitoring to design and implement NAS storage.
• On hands experience replacing disk shelves, disks and SAS cable troubleshooting.
• Weekly technical engagements with NetApp and customers.

Environment: NetApp FAS 6240 High Availability clusters, DS4243 disk shelves, Data ONTAP 8.1 Cluster mode, CISCO 2248, 5548, 5010 and 2960 switches, On-command 2.0/2.0.1, Remedy ticketing system, NetApp Element and System manager

Confidential, AZ

Storage Engineer

Responsibilities:

• Configured aggregates, volumes and qtrees on NetApp filers
• Configured NFS and CIFS shares from netapp filers
• Configured multistore and vfilers in the NetApp environment
• Configured snapmirror and snapvault between filers for Disaster recovery and archival purposes
• Documented the DR procedures for future purposes
• Troubleshoot issues in the environment after talking to the netapp customer support and customer LOB’s
• Created reports for storage and capacity planning purposes
• Co-ordinate netapp ontap upgrades with netapp PSE’s
• Allocated storage from EMC DMX and EMC Clariion Arrays to different unix/windows and Vmware platforms
• Create reports for the management using storage scope.
• Migrate data from CX-3 to cx-4 using host based PPME migration
• Install and upgrade the solutions enabler and SMC in the environment
• Planned and implement NetApp storage solutions in production environments
• Perform daily storage administration activities such as storage provisioning, capacity planning, coordinate both planned and break/fix maintenance, perform code upgrades, and adhere to documented storage best practices
• Planning & Integration tasks in environment with over 4PB of data and 150 filers.
• Plan, manage, and assist with migration activities
• Involved in daily storage activities to production support during on-call and or after hours.
• Worked with the system administrators to troubleshoot Unix connectivity issues
• Involved in assisting Wells Storage team on various issues - Provision Management, Break/Fix, LUN Security, HBA Consulting, Firmware/Microcode Management, Storage Infrastructure Management.
• Involved in solving tickets assigned via internal ticketing system and carry out scheduled change controls and let customer know status through phone/email/page.
• Snapshots, snapmirror replication and snapvault management. Configure snapvaults and troubleshoot failed jobs.
• Provided business groups with snapmirror replication with desired frequency and also snapvault backups for disaster recovery purpose. Responsible for snapmirror configurations and monitoring the relationships.
• Worked with Hitachi to configure H-NAS as a proof of concept.
• Work with Hitachi to test different functionalities of blue arc and document them
• Allocate Ldevs from AMS 2300 array to different environment such as Unix and Windows servers
• Work with the Vmware team to properly configure the multipathing for the datastores allocated from the Hitachi AMS array
• Work with the backup team to troubleshoot issues in the environment
• Managing NFS exports and CIFS shares
• Responding to DFM alerts and troubleshooting.
• Monitor weekly Open System Snapvault (OSSV) jobs and resolve out of sync jobs which hold critical backups for business units.
• Worked with team in upgrading Data ONTAP to 7.3.1.1P7D1 on over 100 filers.
• Implementing provision requests from customer for CIFS/NFS shares and configuring and managing permissions
• Continuous availability to team/management/customers for any issues during on-call schedule for whole week (day & night).
• Worked with Netapp technical support on various maintenance issues.
• Assisted particular business units and EMC-Kazeon group to hold their metadata on Netapp filers. Also provided hardware support.
• Maintenance and Troubleshooting of Netapp filers at hardware level and administration level problems.
• Provided regular updates in weekly meetings with team, Netapp, production managers, EMC-Kazeon about on-going changes to be implemented.

Environment: NetApp FAS 900’s, 3000’s and 6000’s, Operations Manager, Performance advisor, Fileview, Data ONTAP, BMC Remedy Automatic ticketing system, WANDA, Shell scripting.

Confidential, San Jose, CA

SAN Administrator

Responsibilities:

• Planned and implement NetApp storage solutions in production environments
• Perform daily storage administration activities such as storage provisioning, capacity planning, coordinate both planned and break/fix maintenance, perform code upgrades, and adhere to documented storage best practices
• Plan, manage, and assist with migration activities
• Consulted with clients to gain an understanding of their IT needs, budget, and their current operating environment then design storage solutions to meet those criteria
• Configured NetApp filers in SAN (FC and iSCSI) and NAS (CIFS and NFS) environments
• Managed and allocated storage on Hitachi arrays
• Configured and managed Truecopy pairs for disaster recovery
• Documented the Truecopy configuration and architecture in the environment
• Allocated Ldev;s from a AMS and USP arrays to different OS platforms
• Worked with the customer to troubleshoot the performance issues in hitachi environment using tuning manager
• Opened tickets with hitachi/EMC and Netapp customer support and work with them to resolve the open issues
• Knowledge transfer to the network operations team about the different san environments for better monitoring and escalation of issues internally.
• Load software and patches relative to NetApp functionality on servers running different OS platforms (Windows, Unix, Linux)
• EMC Control Center management - Creating Meta devices, Mapping devices to FA ports and Masking them to host HBAs. Installing ECC Master agents and application agents on the hosts to facilitate Data collection using DCPs.
• Confirm interoperability of current operating environments to new install hardware and software to eliminate any documented issues
• Configured NetBackup 6.0 backup to disk using NetApp filer as backup repository according to environment services scheduling needs and retention policies
• Managed Storage infrastructure which included NetApp FAS series (900's, 3000's, 6000's, Nearstore R200's) in Clustered Highly Availability (HA) configuration.
• Maintenance and Troubleshooting of FILERS (NAS) hardware level and administration level problems.
• Designed a solution to migrate their existing Oracle Infrastructure to NetApp Filers over NFS and Snap Manager for Oracle.
• Daily tasks included storage provisioning on Clariion arrays using navisphere manager. Tasks included creating meta luns, expanding meta luns, creating storage groups, configuring templates for array monitoring, generate reports for management in a windows/solaris/linux/vmware environment.
• Configured Snapview Snapshots and Snapview Clones on CLARiiON CX Series Sub-Systems.
• Performed daily administration duties using EMC control center and SYMCLI for allocating LUNs, fabric zoning and masking in a heterogeneous environment.
• Have a good hand of experience on EMC Centera and Celerra.
• Provided storage to hosts in a SAP environment from symmetrix, configured BCVs on symmetrix using Timefinder CLI.
• Monitored Array performance using control center Performance manager.
• Performed zoning(add, remove, rename and replace zone members) on Brocade director level switches.
• Performed switch migration from brocade switches to directors. Knowledge in admin domains on Brocade directors. Daily performance and troubleshooting on directors
• Installed EMC control center 6.0, installed master agents on windows hosts, VMWare ESX hosts, created and managed data collection policies, configured alerts, created alert policies.
• Configured storage scope, created reports for Storage management using queries, monitored the environment using the performance manager.
• Backup, Recovery of the database using NetBackup 6.0.
• Resolving tickets for failed backup jobs.
• Coordinated with a backup administrator in fine tuning the backup policies and schedules.
• Diagnose and troubleshoot servers, networks for optimal performance.

Environment: NetApp FAS6040, FAS3070, NearStore R200, Symmetrix DMX 2000, DMX-3, Clariion CX 600, 700, CX3-40, CX3-80,, Hitachi 9900v, Confidential N5600, Brocade Silkworm 200E, 5000, 48000, 49000, McData 3232, ED-6140, Cisco 9509, 9516, SnapMirror, SnapVault, SnapRestore, SyncMirror, Multistore, DataFabric Operations Manager, Navisphere Manager, EMC Control Center, Storage Scope, Solution Enabler, Performance Manager, Symmetrix Remote Data Facility (SRDF), Timefinder, Snapview, MirrorView, Connectrix Manager, Web tools, Fabric Manager, PowerPath, VERITAS Netbackup, VERITAS Volume Manager.

Confidential, Pleasanton, CA

SAN Administrator

Responsibilities:

• Used Filerview to create aggregates, Traditional, FlexVol and FlexClon volumes, Qtrees and Quotas in NetApp FAS 3040 and FAS 3020.
• Performed Data ONTAP upgrade from v6.1 to v7.0.1 via NFS.
• Implemented NetApp NAS technology, configured shares, CIFS and NFS Administration.
• Involved in firmware upgrade for Disk Shelves, Disks and Nodes.
• Restored data from snapshots using SnapRestore.
• Designed and implemented remote and bunker replication using NetApp SnapVault and SnapMirror technologies.
• Created, configured, and managed NFS and CIFS quotas, shares, groups and permission.
• Used delta option to determine data growth.
• Managed and allocated storage on Hitachi arrays
• Performed partitioning of physical servers in multiple virtual machines for sharing of physical resources using VMWare ESX 3.0.
• Configured and scheduled snapshots.
• Configured high performance method of copying data like vol copy, aggr copy between volumes and aggregates.
• Estimated RTOs, RPOs and bandwidth requirement for mission-critical applications.
• Involved in configuring VLANS and VIFs in NetApp environment.
• Used dump, ndmpcopy and restore for performing backup and restore from Tape Libraries in NAS environment.
• Used EMC ECC 5.2, Navisphere Manager, NaviCLI, and SAN Copy.
• Troubleshoot and fine tune filers to receive optimal performance.
• Involved in configuring and installing HBAs like QLogic, Emulex to provide SAN access to the servers.
• Used VERITAS NetBackup v6.5 to configure, backup, restore and maintain backup policies.
• Installed and configured EMC NAS devices like Celerra NS501G, NS700.
• Involved in configuring Celerra Replicator for remote and local replication.
• Performed various tasks like installing, configuring, and troubleshooting switches including Brocade 4900, 5000 and McData 3232 fiber channel fabric switches.

Environment: NetApp FAS3040, 3020, Symmetrix DMX 2000, DMX-3, Clariion CX300, 600, 700, CX3-40, CX3-80, Celerra NS501G, NS700, VMWare ESX Server 3.0, Data ONTAP 7.2.3, Storage Tek Tape Libraries, McData 3232, Brocade 5000, 48000, 49000, Cisco 9000, SnapVault, SnapRestore, SnapMirror, SyncMirror, DataFabric Operations Manager, EMC Control Center, Storage Scope, Navisphere Manager, Centera, Solution Enabler, Performance Manager, Timefinder, Symmetrix Remote Data Facility (SRDF), Snapview, Celerra Manager, MirrorView, Celerra Replicator, Connectrix Manager, Fabric Manager, Web tools, VERITAS Volume Manager, PowerPath.

Confidential

System Administrator

Responsibilities:

• Day to day Device and File Systems Administration of Sun Solaris 9 OS.
• Support & Maintenance on Sun Solaris Admin & Backup Tools.
• Worked with Network Architect team to design and install a section in R&D section with 25 hosts using Windows 2000 and Solaris. .
• Locally responsible for the troubleshooting and maintenance of two Windows 2000 Advanced servers running an Exchange 2000 server, a domain controller running Windows 2000 Server, a backup domain controller running Windows 2000 server, a file server running Windows 2000 server.
• Install the servers in test environment.
• Setting up and configuring Dial-up and ISDN Internet connections.
• Installation and configuration of desktop computers, operating systems (DOS, Windows NT, Windows 2000).
• Installation of Oracle 9i, SQL Server2000 Database Servers.
• Automount configurations for mounting user and application file system directories from NFS server.
• Integration of various network related services (like NIS, NFS, DNS and Sendmail) with each other.
• Setting up & Administration of DNS servers in Solaris
• System Administration using Solstice Disk, Admin & Backup Suites
• Taking backup with Tar, CPIO, UFS dump, UFS restore
• Configuration and administration of CISCO Routers (1900, 2500 series)

Environment: Solaris 9, Solstice Disk Suite, Windows 2000 Server, Oracle 9i, SQL Server2000, Cisco Router series 1900, 2500

Confidential

Network Administrator

Responsibilities:

• Configuring LAN using Cisco Routers and Switches
• Provided L3 Windows System Administration
• Upgraded firmware, patches time to time.
• Performed backup and restore operation on Open platforms.
• Configuring EIGRP, IS-IS and BGP protocols.
• Follow up with customer upon receipt of problems and provide timely status reports until problem is resolved.
• Responsible for application support as defined in the roles and responsibilities of the Service Level Agreements (SLAs).
• Improving efficiencies by recommending method and procedural changes.
• Designing archive and backup systems. Working closely with technical staff to insure that backup and archiving designs and procedures are implemented properly.
• Plan and maintain the logical network configuration of routers, switches, and firewalls associated with network traffic. Maintain existing network equipment and servers to include patches and upgrades for enhancement or security.
• Lead network and infrastructure related projects, which include installation of new network hardware or software, server hardware and operating systems and infrastructure design.
• Provide guidance, work direction and information to other technical network employees.
• Planning and implementing system security policy, to include firewalls, host and client access, file permissions, and user accounts.
• Providing on-call support advice and technical support to various users/clients
• Staying up to date with relevant state-of-the-art technology, equipment, and/or systems. Evaluating new hardware and software technologies.

Environment: Cisco Switches, Cisco Routers, Windows 2003 Server, Linux Server, Unix Server, Active Directory, Clustering, Backup Procedures, Linux installation and troubleshooting, Cisco C1900, C2900, C2950, C3560, Cisco Access Servers AS5800, AS2400, Cisco 2600 Series Routers, 2800 Series