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Telecommunications Engineer  Resume

NY

SUMMARY

  • Excellent leadership, management, communication and customer service skills
  • Excellent in - the-moment coaching skills
  • Coordinating and conflict resolution skills
  • Strong analysis and problem solving skills
  • Excellent team player, self-motivated, reliable, readily adapt to changing environments

PROFESSIONAL EXPERIENCE

Confidential,NY

Telecommunications Engineer 

Responsibilities:
  • Attenuation
  • Install cable drops to ground block
  • Install interior wiring from ground block to STB
  • Ladder training
  • Trouble shooting
  • Customer education training

Confidential,NY

Sales Leader (Manager) 

Responsibilities:
  • Customer Sales Leader
  • Build High Performance Teams
  • Lead and model the selling and customer experience standard
  • Promotion and marketing to acquire new customers
  • Execute visual standards and maintain safe, inviting store appearance
  • Shipment processing
  • Store Opening/Closing Procedures
  • Address customer queries/complaints
  • Address maintenance issues
  • Coach and reward in-the-moment to maximize selling potential of associates
  • Assist in meeting payroll targets
  • Daily Sales/ Collection reconciliation and audit
  • Product Inventory Management
  • Support on boarding and continued training of sales associates
  • Provide great customer experience

Confidential,CA

Transportation Supervisor 

Responsibilities:
  • Monitor the operation and upkeep of company vehicles
  • Promotion and marketing to acquire new clients
  • Daily cash collection and reconciliation
  • Monitor and manage company garage operations
  • Draft estimates for crash and/or damages vehicles
  • Conduct vehicle assessment
  • Relief driver
  • Assist with payroll preparation and disbursement
  • Assist and monitor weekly scheduling for staff

Confidential,CA

Store Supervisor 

Responsibilities:
  • Bi-weekly stock taking
  • Assist with improving the inventory availability
  • Assist with sales and marketing
  • Recommend improvements for store operations
  • Website content management
  • Link website to various social networks

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