SUMMARY:

• Over 7 years of experience of Windows Active Directory, Exchange, Office 365 Administration and Migration.
• Worked on ADMT Software and other third - party software tool for migration. For instance Quest and Binary Tree.
• Used SQL Express 2012 for ADMT database.
• Installed PES (Password Export Server) for migrate the user password from one forest to another.
• Have a working experienced on Barracuda SPAM Filter for filtering emails and handling traffic.
• Completed ADFS & ADFS Proxy Deployments, ADFS Claim Based Rules, Publishing of ADFS with TMG 2010, Single & Multiple Domain Federation of ADFS with Microsoft Office 365 Cloud, Dir Synchronization, Exchange email migration using Cutover, Staged and Hybrid Deployment and POP3 and IMAP email clients Migration.
• Excellent understanding of Exchange Online Configuration and Email migration, FIM synchronization.
• Experience in implementing office 365 to Apple, Android devices using Microsoft Intune, Active sync
• Lync online Configuration and installation on Client machines, Creation of Team Sites on SharePoint Online, Setup of ADFS 2.0 and ADFS proxy servers, Directory Synchronization, Email Migration approaches.
• Assisted Office 365 customers with configuration of onboarding tools and processes, Initial setup of Office 365 (Mail Flow, Office installations, basic tasks when starting with Office 365).
• Delivered more than 30 migrations from on premise Exchange platforms to Office 365.
• Migrated customer's 15,000 Exchange mailboxes to Microsoft Office 365.
• Upgrade Windows 7/8/8.1 Laptops & Desktops to Windows 10.
• Configure Windows 10 OS Standardization settings
• Utilized PowerShell and well as the Lync control panel to enable users, set and check polices, and monitored services and replication.
• Assisted existing staff with Lync 2013 Server (Skype for Business, Lync 2013, and Lync 2011 for Mac clients), Mobile Iron and Exchange 2013 system maintenance, configurations, upgrades, installations and troubleshooting for production and non-production environments.
• Configuring and administration on complex Lync/Skype for Business and Lync Enterprise Voice solutions, Audio/Video/Web Conferencing, Configure mobile access for Skype for Business, SIP Trunk Configuration, Call Admission Control and Quality of Service.
• Application of FastTrack business logic to match customer engagement requirements to appropriate delivery resources.
• Led an effective customer engagement FastTrack delivery team.
• Advanced Knowledge of Active Directory, DNS, and Confidential in an enterprise environment.
• Deep understanding of multi domains, multi forests.
• Worked in Multi-forests environment.
• Deployed Active Directory environment including file shares and DNS to replace workgroup based infrastructure.
• Implementation of PowerShell scripts to efficiently fix errors for the customer's support teams found through the Active Directory environment.
• Experience with Active Directory (including Federated Services, and Enterprise Group Policy Management), Microsoft Identity Management platforms.
• Installed, configured, and maintained Active Directory and third party migration products for the duration of the project.
• Understanding of AD Attributes, LDAP Queries, PowerShell Scripting to Modify AD Attributes, Group Policy Analysis, GPO Configuration Trouble shot issues related to Forefront Identity Manager
• Tracked incoming\outgoing mail and troubleshoot mail flow issues through the use of message trace.
• Provisioned accounts in directory using FIM.
• Experience in with Virtualization technologies like installing, configuring, VMware, vSphere. Creation, management, administration and maintenance of virtual servers and clients.
• Using VMware vCenter, created DataCenter Environment by creating VMware clusters, adding ESX hosts in the clusters, and implemented HA and DRS.
• Resolved technical issues for clients in person, on the phone and through e-mail.
• Resolved connectivity issues for remote users while managing upgrades, backups, server configuration, remote mail, security, virus protection and software troubleshooting.
• Configured my profiles and mysites in SharePoint.
• Added user accounts, fixed issues with users and the monitored usage on multiple applications.
• Implemented Right fax 9 environment. Created a hybrid VM and virtual server environment.
• Knowledge of Cisco LAN technologies, Switches, Cables, Bridges.
• Experience of Cisco LAN switches, including 6500 HP 5500 and 5120 switch installation requirements and guidelines.
• Maintained a non-production lab environment with various versions of exchange (2007, 2010, 2013 and 2016) for several testing purposes.
• Configured and performed backups of various Exchange Server Mailboxes.
• Experience in Creating and managing Mailboxes, Distribution Lists, and Public Folders.
• Performed role of a Server Administrator for 70+ Microsoft Servers running Windows Server 2003/2008.
• Prepared Exchange 2013 for hybrid set up by applying all patches and updates to servers.
• Configured ADFS Server for single sign-on functionality.
• Experience in troubleshooting issues with Outlook, Exchange server, ActiveSync and OWA.
• Strong perseverance and diligence towards attaining challenging goals and effective time management.
• Good communication skills, inter personal skills and proven ability to perform both as an individual and as a team player.

TECHNICAL SKILLS:

Active Directory administration: GPO (GROUP POLICY OBJECT), Domain Controllers, Domains, OU

Solid understanding of application systems like: SharePoint, Microsoft Office products, VMware, ESX/ Confidential, TCP/IP DNS/WINS Confidential, Lotus Notes, Office Pro Plus, Office 365 Pro Plus, Microsoft forefront identity manager, VMware, VSphere 3.5/4.1/5.0, Workstation, ESX Server 3.5, Cisco Switches, firewalls., .NET, VS.NET 2005

Strong technical acumen of servers for administration purpose: MS Windows Server, MS SharePoint Server, MS Office Communication Server, PowerShell Scripting, Hyper-V Server Administration

Thorough understanding of Office 365 products: Active Directory, Lync, Skype for Business, Yammer, Azure Active Directory, PowerShell, Microsoft Office products, Microsoft FastTrack

Experience in Operating Systems: Windows XP, Windows 7, Windows 8, 8.1, Windows 10, Microsoft Server 2003, Microsoft Server 2008, Microsoft Server 2012 R2, Kali Linux, Ubuntu, Mac OSX, Apple products, Android, iOS, blackberry devices

PROFESSIONAL EXPERIENCE:

Senior Active Directory & Migration Engineer

Confidential, Columbus, OH

Responsibilities:

• Migration of nearly 6000 user mailboxes from one forest to another. On-premises, domain controllers are in one forest and exchange servers are in different forest. Cross forest Migration.
• On-premises migration from exchange 2013 to exchange 2016.
• ADMT software used for cross forest migration. ADTM helps to synchronized user information, for instance Alias, UserPrincipalName, SID History, Dynamic Distribution Group, Security Groups etc.
• SQL express 2012 is used for ADMT database to save user information and helps to move from one forest to another.
• Password Export Server use for migration of user’s password and we installed it for ADMT software. User Alias and password are easily shift from one domain to different domain.
• Update the Active Directory Schema on Windows Server 2008 for updating the Exchange server CUs. It is an important prerequisite for update exchange server and install exchange server 2016.
• Update Exchange server 2013 CU8 to Exchange server 2013 CU18. It’s required for installing new exchange server 2016 in the same forest.
• Create a Trust between two different forests for migrating user mailbox and user information.
• Work on Windows 2008 and Windows 2012 R2 in two different forest. In two domain controller, they install Windows 2008 and in 2 domain controller Windows 2012 R2.
• Handling more 45+ government agencies servers. Some government department have domain controller in their offices and exchange is handle by us.
• 100+ physical and 350+ virtual servers for different departments. All physical severs are in Data Centre and its maintained by server team. Virtual Machine are also in server team hand to do the changes on Web services and deployments.
• Working on Barracuda Spam filter for filtering emails. Handle traffic on Barracuda Spam filter and delivered any mail which is in user quarantine.
• Resolved the Barracuda spam filter issue regarding to single sign on. User can assess to user’s Quarantine to deliver to resist mails on their mailbox.
• Whitelisting and blacklisting different IPs for government agencies. According to website Reputation score server team used to put different website in white list and black list.
• Create a Test Environment for Migration process.
• Build 5 VMs and configured. Two different forest 2 VMs are used in forest1 and 3 VMs are used in forest2.
• Forest1 have domain controller in Windows 2012 R2 and Exchange server 2013, in forest2 domain controller in Windows 2012 R2 and two exchange servers (2013 and 2106).
• Create two different forest in testing environment and did the testing migration.
• Resolving tickets for daily issues for all government agencies. Everyday different kinds of issues generated in different agencies, so server team resolving those issues. As an exchange Administrator, worked on exchange tickets and Active directory issues.
• Working as an Exchange Administrator and handling the issues.
• Update user information according to requirement in Active Directory.
• Update Global Address lists. Some users are move from one department to another department and some user leave their job, for that server team update the global list according to requirement. As well as its help also when some user promote and their title will change.

Senior Office 365 Administrator

Confidential, Fort Lauderdale, FL

Responsibilities:

• Migrated customer's mailboxes from Exchange 2013 to Microsoft Office 365.
• Provided System Administration via (Log Me In) for Exchange, SharePoint, OneDrive for Business, Skype for Business, Yammer and all related technologies.
• Developed transition plans and managed migration projects across a variety of scenarios including on premise, Hybrid and hosted Exchange, and application upgrades. Including Active Directory Federated Services with Windows Server.
• Led Skype for Business 2015 design, administration of the service globally.
• Upgraded office pro plus for more than 3000 users.
• Preformed Windows 10 OS upgrade. Managed SCCM images. Used SCCM to manage computers and push software remotely. Upgraded and maintained all patches for Windows 10.
• Configure Windows 10 settings depending upon users' department.
• Set up devices such as Apple, Blackberry and Android to sync with office 365.
• Created POC environment to test migration of Exchange 2013 to Office 365 migration.
• Applied patches, service packs, and security updates to servers.
• Created, modified and managed access for groups of users and servers.
• Created tenant account in Office 365 for the business unit.
• Implemented Single sign-on to users.
• Worked closely with the firewall and security team to open ports and set rules for functionality.
• Troubleshot issues with email internally as well as externally.
• Deployed virtual servers using VMware to build out the Exchange environment.
• Analyzed server health and replication reports to assure that systems were running at the expected optimal performance.
• Performed administration tasks, including modifying the Active Directory, server and database maintenance, deletion, creating Notes ID's, password resets and client configuration.
• Install and configure users with VPN access & remote access Experience with System Center Configuration.
• Diagnosed directory problems using troubleshooting diagnostics available to domain administrators.
• Resolved both client and server side issues.
• Reset passwords using FIM.
• Provided technical support for the Messaging level- 2 and 3 calls.
• Provided server administrations support for operating system upgrade and well as system patch management and maintenance.

Senior Office 365 Administrator

Confidential, San Jose, CA

Responsibilities:

• Migrated ADFS 2.0 server farm to ADFS 3.0.
• Managed and configured Microsoft’s Office 365 Azure Active directory.
• Used Azure AD Connect for directory synchronization and federation with ADFS 3.0.
• Completed Exchange Online Hybrid deployment using Exchange 2010 servers.
• Implemented pilot group for Exchange Online.
• Migrated 2050 mailboxes to Exchange Online.
• Assigned and revoked licenses to user accounts for services within Office 365.
• Enabled test users to Skype for business online, and tested their functionality.
• Enabled all users for licenses for Skype for Business and enabled polices and conferencing.
• Migrated Blackberry, Android devices using Intune.
• Fixed synchronization errors for Active Directory, SMTP and GUID and Immutable ID issues.
• Utilized Sync for mobile device connectivity for users both on premise and in Office 365environment.
• Performed PowerShell Scripts to automate processes and tasks.
• Troubleshot client connectivity using remote connectivity analyzer, Traceroute, and message tracing to resolve issues.
• Managed on premise servers, public folders, and mailbox accounts, providing access, resolving connectivity issues, and server performance and utilization.
• Troubleshot Azure services synchronization with on premise AD and resynchronized using the Azure tools.
• Maintained system documentation logs and assisting in troubleshooting and diagnosis of system problems.
• Managed Symantec Mail Security for SMTP and configure multiple policies as a requirement of business.
• Monitored mailbox moves using migration reporting and addressed issues with bad items and failed moves.
• Provided support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office Outlook E-mail, Calendaring & Scheduling.
• Configured email client with office 365 email address, configured mobile phones with email clients, shared calendars and trouble shoot issues related to sharing, experience with Office 365 Pro Plus troubleshooting issues.

Office 365 /Exchange Administrator

Confidential, Alpharetta, GA

Responsibilities:

• Successfully migrated Exchange systems from as well 2013 to Office 365.
• Troubleshot Exchange Server and Outlook connectivity issues after migrations checking user profiles and outlook configurations.
• Managed user accounts through the Exchange Admin Center and Office 365 admin portal.
• Successfully migrated 1200 user mailboxes from Exchange 2013 to Office 365 by hybrid deployment
• Prepared migration plans for Exchange 2013 environment that encompassed readying AD for user synchronization and migration.
• Tested functionality after migration for users.
• Administered Windows Server roles & features in connection with the Exchange 2013-Office 365 hybrid environment.
• Deployed DirSync services for directory synchronization with on premise Active Directory.
• Ran PowerShell scripts and commandlets which include creating mailboxes, editing distribution lists, running usage reports, adding and removing access to mailboxes, auditing and restoring of mailboxes.
• Created and Assisted users with computer Outlook 365 issues, remote assist users when needed, upgraded user phones with mail upgrades as needed.
• Used Azure AD Connect for directory synchronization and federation with ADFS 3.0.
• Performed Windows updates on all servers within environment.
• Troubleshot issues with public folder access and delegates.
• Administered Windows Server roles and features in connection with the Exchange 2013-Office 365 hybrid environment.
• Implemented GPO's, distribution groups and security groups via Active Directory on Microsoft Server 2008/2012.
• Created batches for user mailbox accounts and moved them via PowerShell scripting to the new environment.
• Supported migration issues as 3rd level support resolving escalated Exchange issues.
• Monitored, managed and troubleshoot using tools such as perfmon, protocol logs, event viewer, MMC, exchange management shell, PowerShell, message tracking tool, regsvr32.

Microsoft Exchange Administrator

Confidential, NJ

Responsibilities:

• Duties included troubleshooting all 2nd and 3rd Level email, SPAM and Outlook client related issues.
• Administration, Troubleshooting and Monitoring of Microsoft Exchange 2007 and 2010 mail servers, and Office Communication Server servers. The setup consists of about 30,000 mailboxes across the globe.
• Worked on and managed Operating System upgrades within the environment from Windows Server 2008 to Windows Server 2012.
• Created new OUs, shared mailboxes, security groups, distribution groups.
• Supported customers having MS Outlook and Active Directory issues.
• Executed Server health checks for proactive monitoring and maintenance of messaging infrastructure.
• Performed critical changes and performance tuning on messaging servers.
• Managed messaging environment with Exchange Server 2010 & Blackberry servers in various locations.
• Ensured highest availability of mail servers, monitoring exchange message routing, database backup troubleshooting.
• Administered in place Lync 2010 deployment.
• Remedied issues with user logons, latency, and service availability within Lync.
• Added additional from End server to increase availability for Lync.
• Troubleshot issues with Outlook connectivity, ADFS and DirSync communication.
• Handled tickets that were submitted in relation to the Exchange environments.
• Troubleshot & Administered mail routing / mail flow.

Windows System Administrator

Confidential

Responsibilities:

• Administration of Windows 2008R2 Active Directory, which consists of Windows 2008/2008 R2/2012 Servers.
• Installed and configured various applications in Confidential environment.
• Worked on Configuring and maintaining VMware View VDI environment.
• Configured and maintained DNS, Confidential, File & Print Servers.
• Created security groups, user accounts and maintaining them.
• Monitored daily backups, antivirus status, shared storage space and network activity, adjusting network equipment and settings as needed.
• Designed, managed and maintained group policies.
• Participated in the planning of the new satellite office infrastructure and assisted with installation from cabling to routers, switches, and Cisco IP phones.
• Provided server administrations support for operating system upgrade and well as system patch management and maintenance.
• Executed modifications to Windows systems in order to improve efficiency, reliability, performance &System Security.
• Designed and implemented enterprise wide Group Policies.
• Provided Server Monitoring with the system tools that are in place proactively monitoring the performance of the Windows Server environment.
• Responsible for the planning, testing and implementation of server software patches and upgrades as scheduled.

Windows System Administrator

Confidential

Responsibilities:

• Managed day-to-day hardware and application systems focused on providing support to local and remote staff.
• Windows Server administration and maintenance including Active Directory and Group Policy.
• Implemented the local configuration of a new server/communications room and installed application servers as well as configured and deployed desktop hardware and software into the new network environment.
• Planned, implemented and tested disaster recovery solutions with department managers from North American offices on an ongoing basis.
• Supported and maintained LAN/WAN and related equipment.
• Diagnosed and resolved all network related issues.
• Directed the move of 50 clients' data and applications from previous company ensuring data integrity & accessibility.
• Assisted with all related VMware issues including the regional Confidential servers refresh.
• Responsible for updating and patching all Confidential servers.
• Responsible for maintaining Virtual Center for the Test and Development environments.
• Administered and maintained the vSphere V5.0 infrastructure.
• Administered Confidential Server creation of reservation and under reservation options, configuring of router IP address.
• Involved in Monitoring and basic troubleshooting of storage devices.