It Network Administrator Resume
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Orlando, FL
AREAS OF EXPERTISE:
- Bilingual
- Analytical
- Detail - Oriented
- Creative
- Self-Motivated
- Strategic Planning
- Team Player
- Organized
- Multitask
- Adaptive
TECHNICAL SKILLS:
- Cisco (ASA 5550 Firewall ver 9.0
- Catalyst 4510-E PoE Core Switch ver. 12.2
- Catalyst 3750 WLAN Controller PoE ver. 12.2
- Catalyst 3750 PoE ver. 12.2
- Aironet 2600 and 1040
- Router 2911 and 2951
- Catalyst Switch 3560v2 PoE)
- Cisco ASDM ver 7.3 for ASA
- Active Directory
- Symantec Endpoint Protection Manager
- Administrative Google Apps for Work
- Windows Server 2012 R2
- Windows 7
- Windows 10
- Remote Desktop Connection
- Centricity Logician (EMR)
- Microsoft Suite (2010
- 2013
- 2016
- 365)
- Lucid Charting
WORK EXPERIENCE:
Confidential, Orlando, FL
IT Network Administrator
Responsibilities:
- Configure and maintain changes to Cisco switches and ASA firewall as needed
- Created routine backups of all Cisco and HP switches and Cisco Firewall
- Assist in developing security guidelines
- Utilize salesforce for tracking all support tickets and making sure each issue was resolved
- Manage and maintain Digium Switchvox PBX and VoIP phones
- Diagnose and resolve server and desktop operating systems (MS Server 2012 R2, Windows 7 and 10, Mac OSX)
- Changed all admin logins to switches and routers to a more secure IT login
- Created virtual copies of the HVAC windows system for disaster recovery backup
- Managed Symantec Endpoint Protection Manager on the network
- Microsoft 365 Admin Panel - manage users and installations
- Modified security files to add new employees, delete former employees, change passwords and modify permissions, as needed, through Active Directory and Group Policy Editor
Confidential, Newark, NJ
IT Consultant
Responsibilities:
- Build custom PC’s to accommodate clients’ needs - various form factors -HDD needs, mobility, RAM size, purpose, etc.
- Remove viruses and spy-ware off client’s laptops/desktops
- Helping Client defining software, hardware, and network requirements
- Troubleshot Windows connectivity issues
- Traveling to client sites to install and configure desktop PC’s
- Diagnose and resolve client’s PC’s remotely (TeamViewer, RDP)
Confidential, Newark, NJ
IT Help desk / Electronic Medical Records Analyst
Responsibilities:
- Assisted in installation and basic configuration of Cisco router 2911 and 2951
- Assisted in installation and basic configuration of Cisco catalyst switch 3560v2 PoE
- Troubleshot and resolved Desktops running on Windows 7
- Utilized Spiceworks to document and input tickets
- Designed and launched new medical forms within the EMR system for end-user efficiency
- Trained medical professionals regarding the EMR system
- Investigated and corrected EMR discrepancies
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