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It Consultant Resume

Mineola, NY

SUMMARY:

Windows Server Administrator with proven track record and expertise in installation, configuration, support and maintenance of Windows servers and back - office infrastructure.

PROFESSIONAL EXPERIENCE:

Confidential, Mineola, NY

IT Consultant

Responsibilities:

  • Security Engineer for Confidential
  • Worked with Nessus scan reports to investigate devices and endpoints that were not patched throughout IT Security and Infrastructure infrastructure
  • Remediated all items found on Nessus reports for security compliance
  • Worked with infrastructure engineers to adopt Microsoft Best Practices throughout environment

Confidential, Garden City, NY

IT Consultant

Responsibilities:

  • Hired out by Norgate as full-time Windows Server Administrator for Confidential in Lake Success, NY
  • Install, configure, patch and troubleshoot Windows Servers 2008/2012: mix of HP and VMWare 5.x ESX, stand-alone, clusters, server farms.
  • Responsible for AD, DNS, DHCP, Group Policy, Citrix, Exchange 2010, IIS, SQL, File and Print Services.
  • Set up and configure SCOM, Veritas NetBackup and Double-take for server monitoring, high availability and disaster recovery.
  • Evaluate Nessus scans for penetration testing: analyze Nessus reports and remediate vulnerabilities.
  • Assigned high-level IT company-wide infrastructure projects.

Confidential, Levittown, NY

IT Engineer

Responsibilities:

  • Senior IT Engineer in charge of entire corporate infrastructures for Confidential in the New York City area
  • Manage Windows Servers 2003/2008/2012 and Microsoft Exchange 2003/2010 environments: AD, DNS, DHCP, Group Policy, File and Print Services.
  • Install, configure and maintain email infrastructures - both on-premise Exchange and in the cloud: Office 365, Azure and Google Gsuite. Configure cloud accounts using Azure Active Directory services. Successfully completed email cloud migration projects for SMBs in NYC.
  • Create and maintain user accts, set policies, configure Activesync and user Smartphones, provide Tier II support for Help Desk
  • Install, configure, maintain and troubleshoot networks, servers and desktops in order to provide 24x7 uptime.
  • Manage IT projects and outside contractors.
  • Provide senior-level support for all IT operations.

Confidential, Uniondale, NY

IT Administrator

Responsibilities:

  • IT Administrator in charge of entire corporate infrastructure.
  • Installation, Configuration, maintenance, troubleshooting, patching of desktops, servers Lan/Wan infrastructure, cloud infrastructure.
  • Managed Windows SBS 2011 and Microsoft Exchange 2010 environment: AD, DNS, DHCP, IIS, File and Print Services
  • Created user mailboxes, set email policies, configure and maintain entire email infrastructure. Activesync: configured and supported iPhones, Droids, Blackberries
  • Work with Management to set IT policies and standards

Confidential, New York, NY

Windows Server Engineer

Responsibilities:

  • Windows Server Administrator for the Confidential Companies after Confidential outsourced IT functions to Confidential Consulting.
  • Involved in Installation, Configuration, and Maintaining of Microsoft Windows 2008/2003 Servers on HP/Dell Servers
  • VMWare: Configured, supported, maintained VMs with Windows 2012/2008/2003/7/8 , managing VM’s and ESX servers by using vSphere Client, Putty and Web Access and installing the VMware Tools on the VM
  • Active Directory: Administered user accounts, domain accounts, administrative rights, security permissions, group policies and distribution groups
  • Installed updates and patched servers using WSUS, Eminentware and configured TCP/IP, DNS, DHCP, IIS
  • Remote Server Administration and Monitoring: Remote Desktop, MOM, Eminentware, SCCM
  • Patch management: deployed updates and patches to servers regularly
  • Backup tape Administration: performed nightly backups and restores using Arcserve, Symantec Netbackup and Avamar
  • Antivirus management: install and configure Symantec Endpoint Protection, update virus definitions, detect and eradicate viruses and worms
  • Configured HA, DRS clusters and capacity planning for new clusters and configured FT for the important VM’s and also Maintained FTP Sites, Web Servers and created Virtual Directories in IIS7
  • Participated in Weekly Status meetings and created weekly status reports with the current status, Incident Reports and Change Management for managing the applications
  • Configured Virtual Distributed Switch and VLAN configuration for production environment
  • Installation and administration of fail over cluster in Windows 2008 environment
  • Monitoring the servers using HP Systems Insight Manager to find any issues with the server’s hardware
  • Involved in technology implementation including vendor selection, system architecture, capacity planning, security, storage management and High Availability
  • Installed, Configured and Supported Intel based HP Proliant DL360, DL380, DL580 Servers, BL460c, BL20p Blade Servers, and Dell Power Edge Servers
  • Maintained 1500+ server environments for Confidential Center and hosted clients.

Confidential, New York, NY

Windows Server Engineer/Administrator

Responsibilities:

  • Similar responsibilities as Confidential Server Engineer III position above
  • Involved in Installation, Configuration, and Maintaining of Microsoft Windows 2008/2003 Servers on HP/Dell Servers
  • Worked on configuring the servers with Raid Configuration on HP Proliant DL585, DL380 Servers
  • Involved in troubleshooting the issues related to Servers, Local Services, Data Centers, and Server Configuration for Microsoft Windows Systems
  • Involved in upgrading of Active directory 2003 to 2008 and troubleshooting AD problems
  • Responsible production support of Active directory (AD), GPO, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment
  • Creating and managing security groups and reconciliation of the same regularly
  • Installed updates using WSUS and Configured TCP/IP, DNS, DHCP, IIS
  • Configured and maintained new VM’s with Windows 2012/2008/2003/7/8 , managing VM’s and ESX servers by using vSphere Client, Putty and Web Access and installing the VMware Tools on the VM
  • Configured HA, DRS clusters and capacity planning for new clusters and configured FT for the important VM’s and also Maintained FTP Sites, Web Servers and created Virtual Directories in IIS7
  • Windows Server Administrator in charge of installation, configuration, support and maintenance of servers and back-end infrastructure on a national scale: build, re-image, configure, troubleshoot Windows servers - HP, Dell, blades, VM, Internal and DMZ, Project Management and Server Intake; Active Directory, Group Policy, TCP/IP, DNS, DHCP, IIS, Server Clustering, Routing, Cloud Computing, Citrix XenDesktop, Terminal Servers, Storage: NAS, SAN, Qlogic, Powerpath, Raid; Backup Administration, Print Servers, Remote Access: company-wide KVM Administration, MOM, WSUS, Eminentware, VPN, Server and Network Utilities: Winternals, Wireshark; Disaster Recovery, Malware detection and removal - NAV, SEP; network and data center inventory.
  • Examine and troubleshoot network and system configurations to ensure peak performance.
  • Senior-level Wintel server support: quickly respond to back-end issues: Incidents, Change Controls, Work Orders and Tasks: provide 24x7 OnCall support for High Priority outages and projects. Provide direction, training and support for junior-level engineers on and off-shore.
  • Work with remote Site Support personnel who provide Smarthands support. Manage outside vendors: IBM, HP, Avaya, Equinix to analyze, troubleshoot and repair or replace hardware at remote sites.
  • Create IT documentation on Sharepoint to communicate IT news, knowledge and experience.

Confidential, New York, NY

IT Manager

Responsibilities:

  • Manage all network operations for an Ethernet LAN consisting of 150 users across several sites.
  • Oversee entire network infrastructure - hardware: hubs, routers, Confidential ’s, cabling, digital leased lines, T1’s, frame relay, xDSL, VPNs, network testing equipment - software: Windows NT, Novell Netware 3.12 and 4.11, Digital Vax/VMS 6.0 - protocols: IPX, LAT, NetBEUI, TCP/IP, etc. - create network diagrams.
  • Responsible for all network and user-based hardware and software including: internal and external email - Microsoft Exchange, network backup, printer administration, disaster recovery and Internet integration.
  • Manage all outside hardware, networking and telecommunications vendors.
  • Ensure all users receive a high-level of service in an accurate and timely manner. Author “MIS Notes” column for a company newsletter published monthly to offer users basic/advanced computer tips and to inform users of important changes in the IT department.
  • Analyze and implement ways to maximize network efficiency and minimize downtime.

Confidential, New York, NY

Consultant

Responsibilities:

  • Support users locally and remotely on a wide variety of network-related issues, hardware and application issues.
  • Manage Help Desk in a fast-paced environment, integral member of IT support team

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