TECHNICAL SKILLS:

• VMWare experience.
• Windows Server experience.
• Overall IT Experience.
• Provide direct endpoint (PC, Tablet and Laptop) support - ( Windows 7/8/10 desktops, tablets and notebooks.
• Experience and working knowledge of Microsoft Office Suite.
• Configure and troubleshoot wireless and wired connectivity.
• Experience and use of remote control tool sets (e.g. LANDesk) or equivalent.
• Knowledge of Active Directory and exchange concepts and administration.
• Solid knowledge of TCP/IP networking & related network services (i.e., DNS, VPN, DHCP, etc.)
• Troubleshoot, diagnose, resolve hardware and software issues and document technical service requests.
• Troubleshoot, diagnose, resolve hardware and software issues and document technical service requests.

PROFESSIONAL EXPERIENCE:

Global Subject Mater Expert

Confidential, NJ

Responsibilities:

• Design and Implementation of Cisco Network switches for various VLANS as part of logical networking and configured network printers based on user groups to eliminate access issues.
• Design and Implementation of Netapp disk storage arrays FAS Series, E Series and 8000 with windows LDAP and AD authentications depends on the situation.
• Identify, specify, design and deploy global datacenter solutions in order to meet business requirements.
• Test, certify, and document new Datacenter related hardware and software standards.
• Create run book procedures, white papers, and best practices for global data centers.
• Manage and administration day to day Datacenter operations on Windows/Linux and VMware environment and part of security audits.
• Configuration of NAS DR Solution for Netapps and EMC devices with windows Active Directory authentication.
• Disk Capacity planning, reporting, and inventory management for all windows and Citrix clients’ authentication mechanism and user integration.
• Deployed new Windows 2003 AD server and migrated users from as part of windows refresh, Configuring backup solution for Windows servers.
• Worked and Configured and troubleshoot the wireless and wired connectivity.
• Expert in working with Microsoft Office Suite such as Word, excel, PowerPoint, Access and MS project and Visio.
• Experienced in working and use of remote control tool such as LANDesk sets.
• Initial build of 10 node ESXi cluster as part of data center client data center consolidation in to IBM private cloud. Also Configured Citrix IMM to access remotely for initial build of the citrix environment.
• Exposer with VMware from the build phase to support production related tasks and issues.
• Experienced on IMM and RSA to access ESX nodes and creation of VMFS datastore for inventory.
• Configuration of ESXi server using host profiles and integrate with AD server.
• Integration of Isilon with Active Directory services as part of archival solutioning to end clients of windows.
• Configuration of Vnic, Vswitch and VDS as part of vmclient network access.
• Configuration of datstores as part of data base and vm deployments on ESXi.
• Performed Vmotion as part of load balancing and storage level migrations on VMware.
• Integration of ESX and Wintel environment with EMC/IBM/HDS storages as part of build.
• After initial deployment of ESXi added respective updates and patches to the ESX hosts.
• Expert in Troubleshooting, diagnose, resolve hardware and software issues and document technical service requests.
• Configuration of veem backup & replication also antivirus agent installation on VMware.
• Part of Change management team for all Global accounts to validate and approve technical activities like patch deployment and migrations.

Environment: VMAX3, XIO, Recover Point, VPLEX, Isilon, VMware, VNX, SVC, Citrix, Netapp FAS Series, E Series, G1000, Windows 2008/2012 AD server, TCP/IP, Exchange Server, DNS server, MS Office, Windows server.

Confidential

Senior Implementation Specialist/Solution Architect

Responsibilities:

• Discovering devices in VPLEX and Creating Storage view to present it to ESX clusters.
• Integration of Isilon with Active Directory services as part of archival solutioning to end clients of windows.
• Configured ESX cluster with data stores to migrate data from legacy environment to ESX environment as part of tech refresh and performed load balancing technics at ESX level. System administration of Windows 2012 servers (Active Directory, DNS, Web, IIS, DHCP) and Exchange servers (Mail server). Troubleshooting the General Problems with SUN and AIX servers.
• Exposer with VMware from the build phase to support production related tasks and issues.
• Configuration of Isilon RBAC and zones with AD server authentication as part of daily operations.
• Manage Isilon Smart Pools and Smart Quotas integration with AD permissions.
• Monitoring Isilon with InsightIQ tool for reports.
• Worked and Configured and troubleshoot the wireless and wired connectivity.
• Deployed new Windows 2003 AD server and migrated users from as part of windows refresh, Configuring backup solution for Windows servers.
• Co-ordinate between business groups to migration data smoothly from windows 2008 to windows 2012.
• Configure of host based agents to collect system reports as part of performance analysis and fine tune system parameters as part of Provisioning with Unisphere and UIM.
• Expert in working with Microsoft Office Suite such as Word, excel, PowerPoint, Access and MS project and Visio.
• Experienced in working with usage of remote control tool such as LANDesk sets.
• Configuration of veem backup & replication also antivirus agent installation on VMware.
• Integration of Isilon with Active Directory services as part of archival solutioning to end clients of windows.
• Expert in Troubleshooting, diagnose, resolve hardware and software issues and document technical service requests.
• Configured PPME as a migration solution to migrate data from VNX to VMAX.
• Configured PPME for windows clusters as part of migration.

Environment: Windows AD integration with Netapps, VMware, Netapp FAS Series, E Series, G1000, DNS, DHCP servers, Antivirus Server DS8000 Series, MS Office, windows server.

Confidential

Advisory Technical Services Specialist

Responsibilities:

• Worked as a technical support engineer to troubleshoot and fix customer issues on servers, storage and SAN switches.
• Configured LPAR for AIX environment for both physical and logical configurations.
• Configuration of Global printers with Windows and Linux environment.
• Configuration of veem backup & replication also antivirus agent installation on VMware.
• Worked and Configured and troubleshoot the wireless and wired connectivity.
• Configured ESX cluster with data stores to migrate data from legacy environment to ESX environment as part of tech refresh and performed load balancing technics at ESX level. System administration of Windows 2012 servers (Active Directory, DNS, Web, IIS, DHCP) and Exchange servers (Mail server). Troubleshooting the General Problems with SUN and AIX servers.
• Configured PPME for windows clusters as part of migration from local to external storage devices.
• Configuring SVC and V7000 storage with Exchange server for more capacity and performance data with remote copy has a DR solution.
• Expert in Troubleshooting, diagnose, resolve hardware and software issues and document technical service requests.

Environment: DELL, HP and IBM hardware, SVC, VMware, V7000, MS office, Windows 2008, DNS, DHCP, NTS, Netapp FAS Series, E Series, Active directory and ESX environment, DS8000 Series

Confidential

Systems Specialist

Responsibilities:

• Acted as an Engineering L3 Team Lead (India Operations), managing FT (France Telecom) Storage and windows solution design and provide optimum solutions to the clients. Where all servers centrally located in Orange Data centers across the globe.
• Creation of Data ONTAP 7G Aggregates, Flexvols, VIFs and VLANs and allocating storage through iSCSI, NFS, FCP also working on Qtrees, Snapshots, Snap Mirror and Snap Restores.
• Configured and managing windows Hardware related issues and patching activity as part of SIP.
• Deployment of ESX environment with Windows AD services as part of virtualization.
• Configured and mapping iSCSI luns using Netapp filers and configured Share Movements on different file systems.
• Worked with network TCP/IP bandwidth and user authentications, we proposed for an increase of bandwidth, but customer was not willing to increase bandwidth due to budget constraints.

Environment: Windows 2003, Windows 2008, TCP/IP, Active Directory, Printers, DNS, DHCP, LDAP, EMC DMX, Clariion and Netapp FAS Series, MS Office.

Confidential

Systems Specialist

Responsibilities:

• Acted has a Team SPOC to Co-ordination and communicating with vendor for any kind of vendor activities like Microcode up-gradation and windows patches.
• Responsible for day to day operations involving monitoring, Queues, health checks and administration of storage systems in a production environment.
• Expert in working with Microsoft Office Suite such as Word, excel, PowerPoint, Access and MS project and Visio.

Environment: Windows 2000, DHCP, DNS, NIS, FTP, EMC DMX, Clariion and Netapp FAS Series, Windows servers, MS Office.

Confidential

Executive Professional Services

Responsibilities:

• Acted has a storage and windows support engineer to provide hardware and software solution to various customer across India.
• Firmware and patch up gradation of Windows 2000 and UNIX environments joining global printers with AD user authentications.
• Monitoring the Windows AD servers authentications, End clients Domain integrations, Addition of client environment to windows AD integration.

Environment: DELL Clariion, Windows 2000/2003 AD Server, Windows servers, DNS, IIS, DHCP, Exchange, FTP and Netapp FAS Series.

Confidential

Customer Support Engineer

Responsibilities:

• Acted has a Team player to support most of the government clients to provide infrastructure support. Like Co-ordination and communicating with vendor for any kind of vendor activities like hardware and network related tasks.
• Administration of Sun Solaris 8.0 UNIX Server.
• Installing, Configuring MacAfee antivirus software and adding users in to AD servers also adding the users under lotus notes email server.
• Support for HP/IBM/DELL Power Edge 1800 series servers for AD, DNS, Email and Proxy.
• Software and Hardware support for servers running on Oracle DB on UNIX.

Environment: Windows NT and 2000 Server, Proxy, IIS, TCP/IP, DNS, DHCP, PDC, BDC, LAN and WAN