SPECIALTIES:

Windows Server, Linux, EMC NetWorker, Avamar, VEEAM, Data Domain, Data Protection Advisor, Connectrix Manager Converged Network Edition, Confidential, NetBackup, Content Indexing, NDMP, Confidential, Magnetic, RAID,VMWare, Log analysis tools, PuTTY, YAST, SecureCRT, WinSCP, Snag - IT, MS Project and Visio.

PROFESSIONAL EXPERIENCE:

Data Protection Engineer

Confidential, Teeterboard, NJ

Responsibilities:

• Coordinated with Sr. Storage Engineer discuss Statement of Work and materials client’s will need for deployment of storage and data protection platforms which include EMC Avamar, Data Domain and NetWorker.
• Performed installation and configuration DataDomain, NetWorker, DPA, Avamar nodes for clients such as Avon, CoachUSA, Aeropostale, MetroPlus, Envigo, Cemusa, Durst, YMCA and Pier 59 studios.
• Performed on-site rack and stack installation of Aavmar single node and multiple grid setups, which included configuration of fiber and copper interfaces via YAST to customer’s environment with Allied Telesis switches.
• Installed various Data Domain storage platforms based on clients need for either expansion or replacement and configured copper connections and fiber connection for aggregate link performance for taking advantage of Jumbo Frames based on client’s environment.
• Configured and troubleshoot NetWorker related issues with client’s and made recommendations on backup related question surrounding Microsoft based NetWorker modules such as SQL, Exchange and Sharpoint backup and recovery situations.
• Utilized Data Protection Advisory to collect, monitor, analyze, and report on information from customer’s entire data protection infrastructure based on current situation during the project and provided storage team the analysis to make sound decisions based on findings which results in accelerating access to information, saving time and money, allowing faster decisions, and improving data protection.

Storage Analyst

Confidential, Mahwah, NJ

Responsibilities:

• Managed and supported 20,000+ severs in EMC NetWorker backup environment consisting of 15 Datazones.
• Worked with Confidential Project leaders in massive server migrations to new NetWorker platforms to phase out ESOL servers.
• Preformed Avamar restores per manager’s request Business Continuity servers.
• Analyzed and identified backup and restore issues on Windows, Linux and UNIX platforms.
• Created Visio diagrams of backup environment for department based off data contained in an Excel spreadsheet to give visual of the infrastructure.
• Involved in on-call 24/7 pager support ESP backup scheduled jobs and logged activity and solutions to NOC and Production Control.
• Created DPA dashboard reports to baseline backup performance and replication to Data Domain devices.
• Utilized Connectrix Manager Converged Network to zone HBA cards, Data Domain appliances and tape devices to certain clients backing up over 200GIG of data over the network.
• Trained and brought up to speed two internal team members coming from Mainframe group on troubleshooting NetWorker backup issues.
• Escalated issues to EMC SME and Data Domain support.

Data Support and Protection Engineer

Confidential, Linden, NJ

Responsibilities:

• Managed and setup servers for the company to provide storage for client data and event distribution for local municipalities and doctor's offices.
• Performed desktop, laptop, server upgrades and troubleshooting as well as cleaning and removal of viruses and malware issues.

Data Recovery Administrator

Confidential, New York, NY

Responsibilities:

• Manage daily backup operations with EMC NetWorker and replication to DataDomain 630 and 880 appliances from London, Hong Kong, and New York to replicate data to DR location in Greenwich, CT
• Responsible for 250+ physical and virtual servers backup clients.
• Planned and implemented EMC NetWorker upgrade to 7.62.4 to make use of VADP backups and Bare Metal Recovery for 2008 clients as well as Data Domain appliances from 4.9.1.1.2 to 5.0.1.7 for collective replication features.
• Created and lead project plan to migrate from DPM for Exchange backups to EMC NetWorker using NMM 2.3.
• Created daily backup reports with Data Protection Advisory for Network and Server team to show status of EMC Replicator and RecoverPoint volumes and including SYMMETRIX, CLARiiON and NDMP Celerra devices.
• Managed bi-weekly tape out to Iron Mountain & reports for consistency of media shipped for legal requirements.
• Responsible for decision plans to upgrade tape library to 9U unit and introduce hardware encryption to the firm to ensure security of data is upheld.
• Configured and deployed Data Domain unit for data replication from Brisbane to the NYC office.

CV Technical Support Engineer

Confidential, Oceanport, NJ

Responsibilities:

• Primarily handled hardware I/O errors backup and restores to Data Domain, Confidential ’s and various tape libraries down to firmware problems.
• Work performed with customers where conducted over WebEx and GoToAssist sessions.
• Handled client call backs based on severity level of situation and time in queue basis unless any other special handling instructions are present in any alerts provided in the ticket.
• Analyze and troubleshoot Auxiliary backup copies and throughput issues when going to tape media.
• Troubleshot SCSI and HBA hardware troubleshooting and SAN related issues dealing with backups as well and tape barcodes and serial number errors and the Commserve and Media Agent side of the spectrum.
• Performed installs of NAS iDataAgents and NetAPPiDA’s and investigated issue on the tape and magnetic media end of Blue Arc, Centerra, Celerra, EMC clients.
• Assisted customers with setup of Single Instance Storage (backup) and Deduplication and SILO backups.
• Reconciled Data Verification, GridStore setup and IndexCache and Vault Tracker issues with customer if operations or configurations are not working properly.
• Instrumental in usage of various in-house software tools and MS SQL database to resolve problems whether hardware or software related.
• Performed installation and troubleshooting of Content Indexing for customers with FAST service issues of CI Admin node issues.

Backup and Restore Engineer

Confidential, Garden City, NY

Responsibilities:

• Installed and configure Netbackup agents and placed clients within policies in VERITAS and met with the business owners for retention requirements.
• Monitored backup environment and generated reports for SOX using Netbackup Operations Manager.
• Troubleshoots robotic and tape devices error conditions.
• Performed periodic disaster recovery testing on SAP/SQL clients.
• Contacted VERITAS and ADIC technical support for additional assistance.
• Acknowledges offsite tape reports and handles physical tape removal and collection for pickup by Iron Mountain.
• Maintained automated transmittal reports of tape ejections to upload to Iron Mountain FTP site.
• Maintained barcode usage and sequence
• Managed and trained regional backup support person in Salt Lake City.
• Performed RMAN Oracle backups of TRAC database with team DBA.
• Maintained and managed Trend virus scanning servers.

Technical Support Specialist

Confidential, Roseland, NJ

Responsibilities:

• Responsible for moving data from Windows NT file server over to EMC SymmetrixSANstorage to ensure more integrity of data and future expansion of storage for department.
• Performed nightly backups of file servers and coordinated with tape operator to have tapes taken off-site.
• Installed encryption software on laptops for theft deterrent and data protection under Sarbanes-Oxley policies.
• Reset passwords, add and deleted users accounts in Active Directory within departments OU.
• Remotely administered servers and end-user for better troubleshooting and response time
• Upgraded Novell print server to TCP/IP based print server and eliminated multiple print servers down to one centralize server.
• Worked with VMWare Workstation and Confidential for testing possible software issues and conflicts without jeopardizing production servers and eliminate the need to purchase of multiple servers due to budget constraints.