Junior Security Analyst Resume Charlotte, NC - Hire IT People

SUMMARY:

To obtain a position with your organization that will allow me to utilize my current skills and knowledge to achieve further growth and success with your company.

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Junior Security Analyst

Responsible for identifying potential fraud and assessing risk.
Takes action to reduce exposure for the company and its customers.
Investigates phone and internet abuse issues and enforces the terms of Confidential 's customer Subscription Agreement.
Notifies and educates customers on security, fraud and abuse matters.
Works to improve the security and integrity of the network by assisting with the detection and mitigation of theft and misuse of services.
Researches fraudulent accounts using ICOMS and CSG billing systems.

Confidential, Charlotte, NC

Fraud Claim Specialist

Assisted bank card holders with processing fraud and non fraud claims.
Handled transaction disputes between merchants and card holders.
Investigated suspicious activity on Confidential bank accounts.
Educated card holders on how to prevent fraud and to report suspicious activity.
Issued temporary and final credit to accounts with transaction(s) in dispute.
Offered exceptional customer service while offering additional assistance.

Confidential, Charlotte, NC

Customer Service Representative

Maintained and updated membership status and documents.
Received inbound calls from anthem blue cross members, medical providers, and brokers.
Helped with Medicare Insurance and membership inquiries.
Informed Providers of medical claim status and appeals.
Adhered to all Medicare and HIPAA guidelines.

Confidential, Charlotte, NC

Sales Associate/ Loan Processor

Answered incoming calls and greeted customers as they entered the store.
Provided detailed information regarding services and explained procedures.
Monitored inventory and supplies.
Assisted customers with processing loans and sales transactions.
Entered data into spreadsheet and excel applications to keep track of sales and loans.

TECHNICAL SKILLS:

10 - key, Windows 10, Microsoft Office Suite, QuickBooks Pro, Spreadsheet, Output, Internet applications, Lotus notes, email applications, and data entry.

Recruitment and selection, Benefits Administration, Employee Relations, Meeting Minutes, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Analyzing Information, Problem Solving, Supply Management, Inventory Control, Strong Verbal and Written Communication.

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Junior Security Analyst Resume

Charlotte, NC

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