Product Assembler/it Support Specialist Resume
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Hillsborough, NC
TECHNICAL SKILLS:
- Configuring Microsoft Active Directory Services for Windows Server 2003
- Hands on Microsoft Exchange 2003
- Implementing Microsoft Windows 2000 Server and Professional
- Administering Advanced Features of Netware 5.x
- Netware 4.1 & 4.11Advanced Administration
- Netware 4.11 Installation & Configuration
- Netware 4.1 Design & Implementation
- LAN/WAN Protocols
- Network Troubleshooting
PROFESSIONAL EXPERIENCE:
Confidential, Hillsborough, NC
Product Assembler/IT Support Specialist
Responsibilities:
- Manufacture and distribute the Faircloth Skimmer for dewatering sediment basins
- Respond to customer inquiries concerning product use and orders
- Installation and support of Cobian backup software for Windows
- Installation and support of Microsoft Windows 7 office and manufacturing computers
- Installation and support of peripherals (printers, external hard drives, fax machines)
Confidential, Hillsborough, NC
Network Administrator
Responsibilities:
- Administration and support of Symantec Netbackup software for Windows servers
- Manage offsite tape rotation of backups
- Support of Cisco ASA 5520 and PIX 515 firewalls
- Support of Microsoft Windows XP and Windows 7 for 800+ users
- Helpdesk support of Microsoft Office 2010 suite, MS Exchange 2010 and Outlook
- Installation, configuration and support of 100+ HP Procurve layer 2 and layer 3 switches
- Microsoft Active Directory and DNS/DHCP scope administration
- Documentation, updates and maintenance of network databases, spreadsheets and maps
- Citrix XenCenter administration
- Avaya VOIP Phone Administration
Confidential
Network Systems Analyst II
Responsibilities:
- Backups and restores of Netware Directory Services, Novell and Windows 2000 servers and file systems using Veritas Backup Exec
- Support, configuration and management of 60 + Novell 5.1, 4.11 and Windows 2000/NT4.0 servers using Compaq Insight Manager
- Lotus Notes mail database administration & support
- Install and mount servers & other hardware in racks in server farms
- Printer installation & configuration using HP Jetadmin software
- Obtain price quotes from vendors and make recommendations to management for procurement of new servers and hardware
Confidential
Computer Consultant III
Responsibilities:
- Installation & configuration of IBM PC’s for hospital rollout projects
- Object setup & administration of UNC Hospitals Novell NDS tree
- Software application and Ghost image installation, support and user error requests
- Novell and Microsoft NT client installations
- PC and printer hardware upgrades
Confidential, Hillsborough, NC
Computer Network Administrator
Responsibilities:
- Backups and restores of Netware Directory Services, Novell servers and file systems using Cheyenne Arcserve backup software
- Installation and administration of Novell Intranetware, 4.1 and 3.x servers using Netware Directory Services connected via frame relay in a LAN/WAN environment
- Install, configure and support on a network personal computers using Windows95, Windows 3.x and TCP/IP
- Installation and administration of network based software applications
- System administrator and trainer for Novell Groupwise e - mail system
- Backups and restores of Netware Directory Services, Novell servers and file systems using Cheyenne Arcserve backup software
- Installation and support of Cisco routers, switches and other telecommunication devices
Confidential - Hillsborough, NC
Microcomputer Specialist
Responsibilities:
- Installation & configuration of Win 95/3.x PC’s
- Novell 3.x and 4.1 server administration
- Novell Groupwise client installations and system support
- Network printer installation & configuration
- PC hardware repairs and upgrades
Confidential - Hillsborough, NC
Computer Operator/Programmer
Responsibilities:
- Installation and configuration of Windows based personal computers on Novell 4.x and 3.x networks
- Computer Operator for IBM RS6000 and McDonnell Douglass 9250 computer systems
- Administration of AIX, PICK and UNIVERSE operating systems
- Program development and support in BASIC programming language
- Installation and support of telecommunication devices such as campus modems and instamuxes
- User assistance and software and hardware troubleshooting on networks, mainframe and PC's