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Product Assembler/it Support Specialist Resume

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Hillsborough, NC

TECHNICAL SKILLS:

  • Configuring Microsoft Active Directory Services for Windows Server 2003
  • Hands on Microsoft Exchange 2003
  • Implementing Microsoft Windows 2000 Server and Professional
  • Administering Advanced Features of Netware 5.x
  • Netware 4.1 & 4.11Advanced Administration
  • Netware 4.11 Installation & Configuration
  • Netware 4.1 Design & Implementation
  • LAN/WAN Protocols
  • Network Troubleshooting

PROFESSIONAL EXPERIENCE:

Confidential, Hillsborough, NC

Product Assembler/IT Support Specialist

Responsibilities:

  • Manufacture and distribute the Faircloth Skimmer for dewatering sediment basins
  • Respond to customer inquiries concerning product use and orders
  • Installation and support of Cobian backup software for Windows
  • Installation and support of Microsoft Windows 7 office and manufacturing computers
  • Installation and support of peripherals (printers, external hard drives, fax machines)

Confidential, Hillsborough, NC

Network Administrator

Responsibilities:

  • Administration and support of Symantec Netbackup software for Windows servers
  • Manage offsite tape rotation of backups
  • Support of Cisco ASA 5520 and PIX 515 firewalls
  • Support of Microsoft Windows XP and Windows 7 for 800+ users
  • Helpdesk support of Microsoft Office 2010 suite, MS Exchange 2010 and Outlook
  • Installation, configuration and support of 100+ HP Procurve layer 2 and layer 3 switches
  • Microsoft Active Directory and DNS/DHCP scope administration
  • Documentation, updates and maintenance of network databases, spreadsheets and maps
  • Citrix XenCenter administration
  • Avaya VOIP Phone Administration

Confidential

Network Systems Analyst II

Responsibilities:

  • Backups and restores of Netware Directory Services, Novell and Windows 2000 servers and file systems using Veritas Backup Exec
  • Support, configuration and management of 60 + Novell 5.1, 4.11 and Windows 2000/NT4.0 servers using Compaq Insight Manager
  • Lotus Notes mail database administration & support
  • Install and mount servers & other hardware in racks in server farms
  • Printer installation & configuration using HP Jetadmin software
  • Obtain price quotes from vendors and make recommendations to management for procurement of new servers and hardware

Confidential

Computer Consultant III

Responsibilities:

  • Installation & configuration of IBM PC’s for hospital rollout projects
  • Object setup & administration of UNC Hospitals Novell NDS tree
  • Software application and Ghost image installation, support and user error requests
  • Novell and Microsoft NT client installations
  • PC and printer hardware upgrades

Confidential, Hillsborough, NC

Computer Network Administrator

Responsibilities:

  • Backups and restores of Netware Directory Services, Novell servers and file systems using Cheyenne Arcserve backup software
  • Installation and administration of Novell Intranetware, 4.1 and 3.x servers using Netware Directory Services connected via frame relay in a LAN/WAN environment
  • Install, configure and support on a network personal computers using Windows95, Windows 3.x and TCP/IP
  • Installation and administration of network based software applications
  • System administrator and trainer for Novell Groupwise e - mail system
  • Backups and restores of Netware Directory Services, Novell servers and file systems using Cheyenne Arcserve backup software
  • Installation and support of Cisco routers, switches and other telecommunication devices

Confidential - Hillsborough, NC

Microcomputer Specialist

Responsibilities:

  • Installation & configuration of Win 95/3.x PC’s
  • Novell 3.x and 4.1 server administration
  • Novell Groupwise client installations and system support
  • Network printer installation & configuration
  • PC hardware repairs and upgrades

Confidential - Hillsborough, NC

Computer Operator/Programmer

Responsibilities:

  • Installation and configuration of Windows based personal computers on Novell 4.x and 3.x networks
  • Computer Operator for IBM RS6000 and McDonnell Douglass 9250 computer systems
  • Administration of AIX, PICK and UNIVERSE operating systems
  • Program development and support in BASIC programming language
  • Installation and support of telecommunication devices such as campus modems and instamuxes
  • User assistance and software and hardware troubleshooting on networks, mainframe and PC's

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