OBJECTIVE:

Seeking a fulfilling Systems Administrator role with Virtualization, Active Directory & Networking in a dynamic environment, where my experience and skills are valued and will benefit the organization.

TECHNICAL SKILLS:

Operating System/Hardware/Equipment: Windows 2000/XP/Windows 7, Windows 8, Server 2000/ 2003/2008/2008 R2/2012R2, Exchange Server 2007, PowerShell, IIS, AD, HP, Wireless Card, Air Card, Wireless Router, DLT Tape Drive, HP Printer Certified, Dell PowerEdge 2650/2850/2950/ R710, HP Gen 4 to Gen 9 Series, Cisco UCS, Cisco CUCM CISCO 7800 Phones, Dell Hardware Certified, EMC Clariion, IBM SAN, Brocade, Cisco IOS,BGP, OSPF, EIGRP, SSL, VPN IPSEC, VLANs, VTP, NetFlow, SNMP, Syslog, Etherchannel, Radius, TACACS, firewalls, wireless AP’s. Checkpoint firewall Cisco Switches 2950,2960PoE,3550,3560PoE,4500,4506 - 7,6503 Routers 1800,1900,1941,2800,2900,3800, 3900,3925,3945

SOFTWARES: HP System Management, Dell Open Management, Microsoft Office, Active Directory, LDAP, Symantec Ghost 8.0, SAV, Confidential Encryption, Patch Management, HelpDesk, Track-It, Remedy, CA Service Desk,, PC Anywhere, Terminal Service, Citrix, VNC, VPN, FireCall, NetBackup Exec.12, NetIQ, SMS/SCCM, ECM, ESM, Solar Winds Orion, VMware vCenter Server, vCenter Server Heartbeat, vCenter Converter, vCenter Site Recovery Manager, vMotion, DRS, VMware HA, VCOPS, PowerShell, VEEAM, UCS Manager/Central, HP VCM (Flex10) HP VCEM c7000 G8 - Blade Enclosure - HH (BL460)

PROFESSIONAL EXPERIENCE:

Confidential,Houston, TX

Lead ESX Analyst - Systems Analyst

• Currently working on an ESX Build Project for HP on Delphix.
• Just completed working an extended contract at HP as lead analyst on DMO Migration.
• Build ESXi 6 Virtual Centers, Install Hosts & build clusters. Assist in the building of 4000 Windows / Linux servers.
• Migrate into 4 Datacenters splitting off the Services Division from HPE to CSC.
• Decommission G1 thru G7 HP Physical Servers and Blades.
• Remove and repurpose blade server hardware thru the use of HP tools.
• Tools used; Infrastructure Lifecycle Management, (ILM) Virtual Connect Enterprise Manager (VCEM), Virtual Connect Manager (VCM) to troubleshoot the build, and resolve network & IP issues.

Confidential,Houston, TX

• Short Confidential - Placed Bids for installing Cat6 Cabling, Wiring and termination of patch panels.
• Short Confidential replacing Servers, Routers Switches and POS equipment as per contract.
• Consultation in Network/Security issues, Desk top support-Hardware/software.
• Active Directory Administrative tasks for small businesses, add/remove user, GPO’s, File Permissions.

Confidential,Houston, TX

Global Server Operations

• Experience with General automation scripting using PowerShell.
• Experience with maintaining and implementing VMware ESX (versions 3.x 4.x 5.x).
• Preformed VMotion, SVMotion, cluster migrations, VMware CLI.
• Provisioned Hosts & VMs with HDDs, Memory and CPUs, also added LUNs to clusters.
• Implement VMware, P2V & V2V migrations, server migration, move, clone, template, and snapshot.
• Performed troubleshooting and update and patch service on Dell/UCS Servers backend.
• Document system standards, technical processes for servers and Networks, create departmental Run Books.
• Comprehensive knowledge of hardware platforms, rack mounted servers E.g. Cisco UCS, HP flex 10, and Dell.
• VMware Turbo Performance monitoring server OS, storage array, virtual machine.
• IT Operations Change Management process and plan and coordinate changes, and outages.
• Administer, maintain, and configure the VMware virtual environment using PowerShell scripting to maintain and configure vCenter server, clusters, and hosts. Configure VM provision.
• Basic Administrative triage of UNIX, Linux, AIX, Wintel Servers.
• Resolve customer service requests on Network issues Layer 1, 2, & 3.
• Investigate, analyze and resolve T1 network connectivity issues.
• Communicate and negotiate with Telco Management, Branch Managers and staff.
• Coordinate dispatches of techs and equipment for timely resolution of defective equipment.
• Experienced in troubleshoot, configure and install Cisco routers and switches (Cisco CLI).
• Remotely replace ATM & Branch Routers & Switches.
• Good problem solving and customer service skills dealing with both branch and upper management.
• Regularly participate in P1 Bridge on system Outages, complete Root Cause Analysis and drive to resolution.

Confidential,Frisco, TX

Lead Migration Analyst

• Installed, configured Endpoint Encryption software on w7 laptops.
• Installed, Troubleshot Endpoint Encryption software on server 2008.
• Diagnose, and resolve end-user issues with Encryption software.
• Prepared Metro PCS locations for Confidential Encryption Rollout.

Confidential,Houston, TX

Network Analyst

• Point of contact for global NOC P1 & P2 trouble tickets, triage then escalated tickets to the correct group.
• Monitor network outages, update business unit with status reports until resolved.
• Network-wide monitoring and respond to alerts in Solar Winds Orion.
• Solar Winds Network Monitor Administrator Updated devices Solar Winds Orion in to keep it current.
• Briefed management on Major Incidents, P1 or P2 status.
• Published Daily Status Report of current incidents and latest status updates.
• General Experience Cisco Unified Communications Manager Administration.
• Troubleshoot Cisco CUCM and support Cisco 7800 phones.
• Troubleshoot network wireless AP’s, DNS, DHCP connectivity issues.
• Performed site surveys to upgrade existing hardware.

Confidential,Houston, TX

Systems Operations Analyst

• Support, manage, monitor, & troubleshoot servers globally from Houston.
• Active Directory Administration account creation, password resets, and file share access for various websites/applications.
• Manage Active Directory, Group policy and OU's and Trusts Expert level of expertise in Active Directory 2008R2.
• Manage and modify of Group Policy and replication settings.
• Added and removed domain controllers.
• Provide operational support for Windows 2000/ 2003/2008/2008 R2 servers running global services and applications.
• Administration and problem solving in Microsoft Active Directory Environment using PowerShell scripting.
• Participate in Change Management process, Plan and coordinate and implement changes.
• Configure building and troubleshooting provisioning problems with VMs.
• Blueprint and deploy new VMs to meet requirements.
• Configured, and setup physical & virtual (Load Balance NIC, Teaming).
• Provide hardware & OS support on Infrastructure, Midrange, File, Print, Application, SharePoint, servers.
• On-going End of Life Project (EOL) - Building new and decommission old servers. Certify servers and applied server security model.
• Utilizing the Remedy ticketing system to work task, and service requests. Created tickets for problem, change, emergency change, and short time lead.
• SMS, SCCM 2007 alert monitoring.

Confidential,Houston, TX

• Support, manage, monitor, and troubleshoot 56 Servers and 1100 local users.
• Provide support for Windows 2000/ 2003/2008/2008 R2 servers running global services and applications.
• Perform break/fix and monthly maintenance activities on servers as needed.
• Image laptops and desktops then encrypt with Confidential Endpoint Encryption.
• Active directory, DNS, print server; deployed printers via group policy; mapped shared folders using group policy.
• Cisco UMC 6.0, and Symantec Backup Exec versions 9-12.5.
• Evaluate and provision servers for migration to Exchange Server 2007 in VM environment.
• Managed and maintained a Production environment of 25 VM's and development environment of 12 VM's including installing and configuring ESX 3.5 and Virtual Center 2.5.
• Utilizing VMware update manager (VUM) setting up and configuring HA /DRS, VMware clustering, VI tool scripts and the windows 2003/2008 enterprise server environment.
• Managed the storage for VMware requirements; carving up LUN's, troubleshooting performance, and gauging growth.
• Build, install, configured, physical & virtual servers. (Load Balance NIC, Teaming).
• Build and Configure Raid 0, 1, and 5 HP Rack Mount Servers and setup servers into HP server racks.
• Provide hardware & OS support on Infrastructure, Midrange, File, Print, Application, SharePoint, and IIS servers.
• Apply MS Security Patches, Hotfixes, Firmware, and Drivers on supported Windows 2003/2008/2008 R2 servers.
• Back-up Administrator - Managed 4 TB daily, 6 TB weekly, and 10 TB monthly backups. Restore data and from Backups.
• Managed offsite tape rotation, documentation of selections, failures and rotations over tape libraries.
• Monitor, Create, Setup, schedule & reschedule backup through procedures on Dell Power Vault (DLT & LTO tapes).
• Regional backups - Managed backup jobs, failures, changes as needed to 12 remote project and office sites, coordinated with remote staff for tape rotations, server and tape backup unit troubleshooting.
• End of Life Plan (EOL) - Building new servers and decommission/retiring old servers.
• SMS, SCCM 2007 alert monitoring.