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Manager Network Services Resume

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Orlando, FL

SUMMARY:

  • Management / Leadership Skills
  • CCNA - CSCO
  • CCNP level knowledge
  • Confidential Routers/Switches
  • Excellent verbal and written communication skills
  • LAN/WAN networking and engineering
  • Troubleshooting and Operations expertise
  • DoD Top Secret Clearance - SAR - Inactive
  • DoD National Agency Check (NACI) - Current
  • United States Air Force - Strategic Air Command Honorable Discharge

TECHNOLOGIES:

  • Confidential ISR/ASR routers, Confidential Catalyst/Nexus switches, Firewalls (ASA/Checkpoint/Palo Alto), VPN Devices ( Confidential Router, NetScreen, ASA), Confidential Call Manager (CCM/CME), Confidential Unity/CUE, Confidential WLC and APs, Confidential IP Phones.
  • HSRP/HA, IPSEC VPN, VTP, TCP/IP, Spanning-Tree, EIGRP, OSPF, BGP, VoIP, ISDN, Ethernet, DWDM, Frame Relay/MPLS, AVPN, QoS, WIFI, WCCP, L2TP, GRE, DSL, ATM, IP Telephony, LAN/WAN, 802.1x, T1/T3, OC3-192, LWAPP, LAN/WAN security, H.323/SIP, ITIL v3.

PROFESSIONAL EXPERIENCE:

Confidential, Orlando, FL

Manager Network Services

Responsibilities:

  • Managing the transition of WAN circuits from Confidential to Confidential & Confidential .
  • Provision, installation/configuration, operation, and maintenance of the network and voice hardware and software related infrastructure.
  • Work with other team members on technical network and voice/telephony issues for both projects and ongoing operational support.

Confidential, Lakeland, FL

Manager Network Services

Responsibilities:

  • Researched SDWAN options for redundancy and cost efficiency for Confidential properties.
  • Built the connectivity between Confidential Vacations and the Microsoft Azure Cloud.

Confidential, Plymouth, MN

Manager Network Services

Responsibilities:

  • Managed a staff of senior network engineers who architected/implemented network and security protocols for corporate mergers and acquisitions.
  • Experienced in managing large networking projects and staffing requirements.
  • Created annual Key Performance Indicator reports for senior management.
  • Tracked and reported on the monthly/annual circuit and total bandwidth costs.
  • Saved over $1.2 million annually by investigating/eliminating unused network connections.
  • Tracked monthly WAN availability reports to maintain a 99.995% WAN uptime.
  • Created technical training documentation for new engineers.
  • Successfully implemented projects within predefined budget and timeline requirements.
  • Interviewed engineering candidates for multiple teams and projects.

Senior Data/Voice Network Consultant

Confidential

Responsibilities:

  • Lead engineer responsible for the corporate head end hardened data centers, all third party call center WAN and voice technologies (SIP and H.323) and the corporate WAN connectivity.
  • Subject Matter Expert on WAN technologies, call centers and regional hubs.
  • Performed architecture/design, capacity planning and QoS implementation.
  • Designed, tested, configured, implemented and documented WAN and VPN technologies.
  • Provided lead engineering services on projects requiring business-to-business networking.
  • Configured and supported Confidential ISR and ASR routers, switches (Catalyst and Nexus) and firewall appliances including Palo Alto, ASA and Checkpoint Firewalls, ASA and IOS based VPN technologies. Some F5 knowledge. Routing including static, BGP, OSPF and EIGRP.
  • Built High Availability WAN and VoIP technologies across a dual carrier MPLS cloud.
  • Provided technical training to other engineers and technical staff.

Confidential, Longwood, FL

Senior Network Engineer

Responsibilities:

  • Responsible for all Confidential routing, switching and WIFI networks for 80+ Sear’s Home Improvement local and remote sales offices.
  • Designed and upgraded all routers and switches to meet a standardized configuration.
  • Resolved chronic LAN/WAN and WIFI issues and voice circuit performance with Confidential .
  • Performed operational support on LWAPP devices and HREAP wireless configurations.
  • Monitored the Sear’s national Wireless LAN to maintain strict wireless security policies
  • Interact with application support teams to diagnose network/application performance issues.

Confidential, Celebration, FL

Senior Network Engineer

Responsibilities:

  • Provide daily network maintenance, support, trouble resolution, root cause analysis and SLA maintenance for Disney’s Confidential -based enterprise LAN and wireless networks.
  • Implement LAN port security and MAC based security for the wireless network.
  • Provided operational support on LWAPP devices and HREAP wireless configurations.

Confidential, Orlando, FL

Data/Voice Network Engineer

Responsibilities:

  • Design, implement and support all LAN and WAN solutions ( Confidential routers and switches, Confidential & Confidential IPFR MPLS, VPNs and Confidential WIFI) for 175+ remote sites and campus environments.
  • Saved the business $600k annually by finding and eliminating unused WAN circuits.
  • Administer Confidential + and VPN accounts and network access solutions.
  • WAN capacity planning, circuit ordering and deployment.
  • Created network documentation utilizing spreadsheets, Visio and various SNMP tools.
  • Supported a Confidential based VoIP network using Confidential Call Manager and Confidential Unity.
  • Implemented a Metro Ethernet network Confidential multiple corporate campus locations.
  • Installed a Confidential based Wireless network with multiple WLAN controllers and a WCS.
  • Participated in establishing and implementing security policies on networking resources.

Confidential, Maitland, FL

Network Engineer

Responsibilities:

  • Migrated the core network from ATM based to a Confidential GigabitEthernet based solution.
  • Design and implementation of a CWDM/DWDM Metro Ethernet to new customers.
  • Installed and supported a 45 Node 320 Gigabit Ethernet backbone based on Confidential 6500s.
  • Managed the configuration of Confidential switches/routers, (6500 and 3750) including adds, changes, and routing upgrades. Routing protocols include OSPF and BGP.
  • Monitor the fiber backbone equipment using HP OpenView, NetSmart 500/1500 and IOS.
  • Administering Confidential + authentication, DNS and network security.
  • Documentation of all aspects of the network.
  • Remote support of Juniper Routers.

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