SUMMARY

• I.T. Professional having over twenty years of experience as a Network Manager/Administrator/Engineer, Security, Project Manager, Training, Desktop, Escalated support and Lead. Highly motivated team player with excellent communication skills with the ability to adapt to rapidly changing business environments and new technology.

TECHNICAL SKILLS

• SQL Clustering
• Fiber Channel SANs
• ISCSI SANS
• RDS and Citrix Farms
• HP/Compaq
• IBM
• Dell servers; Cisco managed switches
• Routers
• and Firewalls; DAT
• LTO
• DLT tape drives and libraries; Patch Panels
• Cabling
• and Rack Organizing HW; Work - station PCs; Thin Client Devices; VMware 4.1 - 6.0
• MS Server NT - 2012
• Active Directory
• Group Policy
• Exchange Server 5.5 - 2013
• SQL 2000 - 2012
• Fabric Switch Zoning
• NetBackup
• Backup Exec
• MacAfee E-Policy
• Radius
• WSUS
• DHCP
• DNS
• WINS
• TCP/IP
• TFTP
• VLAN
• VPN
• Disaster Recovery
• Red Hat
• CentOS
• Kali
• Wireshark
• Desktop OS Windows 95 - 10
• BES
• IronPort
• Riverbed
• F5
• Solar Winds
• Monitor One SNMP
• PRTG Network Monitor
• Shavlik
• vCenter Ops Center

PROFESSIONAL EXPERIENCE

Confidential

Network Engineer II/ Lead

• Responsible for all aspects of Multi-Domain, Multi-Site, 600+ Server (Physical and Virtual) network infrastructure.
• Monitor, Manage, Design, Upgrade, Secure, Configure, Repair and Provide Emergency response to all infrastructure servers, switches, SANS, and network devices.
• Design and Implement NetBackup 7.x servers migrating from Backup Exec to perform backups of all physical and virtual servers. (Master/Media) (Fiber & Copper)
• Worked with parent company to develop a Disaster Recovery Plan
• Implemented a Change Management System
• Manage, Configure, Expand VMware 5.x, 6.x, Cluster Environment. vSphere with vMotion and Storage vMotion.
• P2V Physical servers
• Responsible for all aspects of SAN. EMC (CX4-120 & Confidential ; CX-240), HPE(SA Fiber SAS), Dell Fiber and iSCSI SANS.
• Implemented and managed Aruba wireless network with controller across 8 sites, replacing legacy Meru wireless network.
• Implemented and managed DatAdvantage Varonis for PII data, auditing, and data security.
• Re-configured Shavlik Protect to ensure all servers, workstations, and applications had latest patches and security updates.
• Identified security issues utilizing Qualys and mitigated issues.
• Responsible for internal infrastructure and security audits. Validated by a 3 rd party outsourced auditing firm.
• Resolved issues with Active Directory environment and raised forest level to 2008R2.
• Designed and implemented a second AD 2012 environment for Development, Staging, and Testing.
• Built Red Hat Linux 6 environment
• Implemented PRTG and Monitor One for network and device monitoring.

Confidential

Network Engineer

• Travel to customer sites to install and configure 5-20 servers per site for the Confidential system
• Install and configured Active Directory, SQL clusters, RDS or Citrix Farms, Image, Report, Communication and Interface servers
• Supported and resolved escalated issues with Windows server 2000, 2003, 2008, 2008 R2, Active Directory; SQL 2005, 2008;
• Install EHR/EPM Software and Ancillary products
• Provided top tier support for critical clients
• Resolved Storage, Backup, Thin/Thick client, SQL, Performance, and Active Directory for clients.
• Performed SQL upgrades, migrations, and database moves (Cluster and non-cluster)
• Configured VMware and Hyper-V for clients that elected to have the environment virtualized
• Partnered with several large datacenters to provide clients with a cloud hosting model (SAAS) (IAAS)
• Awarded Gold Standard award for excellence in customer service

Confidential

Network Engineer

• Responsible for creating and maintaining 1000 VPN Point to Point Tunnels to customer sites using a Cisco ASA 5550
• Lead Engineer responsible for implementing medical systems into healthcare sites
• Created documentation and training for field technicians and software specialists on how to integrate systems with customer networks
• Traveled to large medical centers to implement, integrate, and test new medical systems.
• Integrated medical devices into Active Directory via LDAP
• Utilized CA Unicenter to monitor and trouble-shoot customer problems
• Designed assembly and test procedures for medical hardware/software products for manufacturing.
• Communicated issues and customer needs to Japanese liaisons
• Followed FDA and HIPAA regulation for document control and system\data security

Confidential

Contract - NOC setup and server security lockdown

• Project with The Department of Defense to install new NOC running clustered Exchange 2007, SQL database application, Active Directory 2008, Citrix and IIS.
• Implemented Backup Exec 12.5 across 40 servers.
• Performed a STIG security process in which all servers were required to meet for government standards.

Confidential

IT Manager/Engineer

• Designed and implemented new Active Directory network, provided support, security, and administration with non-restrictive growth potential.
• Standardized on HP servers running Windows 2003 & Confidential ; 2008
• Single point of contact for entire environment, inclusive of end-user support and network infrastructure
• Implemented Symantec Endpoint Anti-Virus solution to centrally monitor PCs & Confidential ; Servers
• Installed Sonic Wall firewall and VPN appliance with authentication to Radius Server
• Created standard image for all PCs and laptops, controlled through Active Directory Group Policy (Forest Level 2003)
• Installed a tape backup solution using VERITAS 11 with DAT drive Catalog
• Implemented a new mail service with Exchange 2007
• Designed a change management plan along with a disaster recovery plan

Confidential

Systems Analyst

• Responsible for connectivity & Confidential ; hardware setup for over 200 remote sites
• Administered, maintained and resolved issues with Active Directory 2008 environment
• HP and IBM servers with IBM/Lenovo desktops and workstations
• Configured Cisco routers along with Cisco ASA firewall devices for each site.
• Server 2003, Exchange 2003, SQL clusters, IIS Clusters, file and Print, enabling remote access.
• Responsible for day to day maintenance, trouble-shooting, as well as a network growth plan
• Monitored & Confidential ; supported remote sites while providing tier II support for users.
• Trained Tier I helpdesk employees on how to trouble-shoot common problems.

Confidential, Chalfont, PA

Network Administrator - AD Specialist

• Responsible for 40 servers / 400 workstations per two sites within a global corporation
• HP and EMC server Hardware
• Followed SOX compliance guidelines when implementing new solutions
• Provided escalated support for desktop users
• Server 2003, Exchange 2003, SQL, EMC, File and Print, 1700 and 2600 series routers, PIX
• Administered, maintained, and resolved issues with active directory 2003 environment
• Introduced Group Policy to simplify administration in order to reduce tech time regarding troubleshooting workstations
• Installed WSUS Server to insure all PCs had the latest security patches / updates.
• Implemented E-Policy Orchestrator for centralized virus protection
• Utilized Solar Winds, Scrutinizer, and MOM to monitor servers, bandwidth usage, and increase network performance.

Confidential, King of Prussia, PA

Network Administrator

• Responsible for network infrastructures - two sites.
• Administered and maintained 30 servers. Active Directory DCs, SQL, IIS, Exchange 03, File & Confidential ; Print
• Escalated contact for all Hardware/Software issues and problems.
• Implemented / managed Virus, Spam, and Web Filtering products (McAfee E-Policy).
• Responsible for IT budget, evaluating IT hardware & Confidential ; solutions.
• Responsible for all IT functions in the Central office, mission critical NOC, and remote locations.
• Upgraded existing ad-hoc network to a Windows 2003 Active Directory domain and administered
• Configured and installed all hardware including servers, firewalls, routers, switches, PCs and software.
• Developed a license / asset database to track and control inventory.

Confidential, York, PA

Senior Communications Analyst/ contract position

• Assisted in designing new logical Active Directory structure for enterprise of 12,000 clients.
• Created OU structure utilizing group policy.
• Trained and assisted other team members in migrating from 9.x world to a 2003 AD environment.
• Increased productivity of desktop deployments by creating a standard image and building an imaging server.
• Initially contracted for 90 hours, resulting in 11 month engagement due to performance and capabilities.

Confidential, Middletown, PA

Network Administrator/ Project Manager

• Administrator for Native 2000 Active Directory WAN Network
• Responsible for maintaining, configuring, and updating 25 Windows 2000 servers, including Exchange 2000, A Citrix XP farm, File and Print servers, and AD Domain Controllers.
• Provided remote access to network resources using Citrix XP.
• Implemented a managed anti-virus solution (McAfee E-policy) .
• Developed cost-effective recommendations per new hardware / software solutions that increased efficiency and productivity.
• Responsible for maintaining and trouble-shooting WAN connectivity problems.
• Setup and configured user information, login scripts, home space, and Exchange 2000 accounts in AD.
• Implemented and supported document imaging solution to archive customer contracts and quotes.
• Involved with the configuration of Cisco routers and the PIX firewall.
• Responsible for installing / maintaining a large number of 3 rd party Client/Server software applications.

Confidential, New Holland, PA

Contract/ Team Lead - Outlook/Exchange Migration

• Team leader for an Outlook/Exchange 2000 migration.
• Managed a team of five desktop support specialists.
• Responsible for migrating 3000 workstations.

Confidential, Harrisburg, PA

Contract / Project Lead - Network Engineer

• Project leader for a large government PC and network installation per an extensive migration project.
• Managed a team of 15 - 20 network engineers, systems engineers, workstation specialists.
• Responsible for installing and insuring all network servers were up and functioning properly.
• Responsible for installing and configuring 3000 new workstations and migrating data from existing PCs.
• Responsible for installing and configuring network printers. Used DHCP server for IP Addressing.
• Analyzed, evaluated, and resolved dynamic DNS problems.
• NT, Novell, and Windows 2000(with active directory) environment.
• Resolved any connectivity issues between the client, switch, and DC.

Confidential, Berwyn, PA

Contract / WAN Rollout

• Configured Client and Server PCs for Rollout throughout the U.S.
• Implemented LAN’s at various client sites that tied into the Corporate Headquarters in Berwyn, PA.
• Installed, configured, and maintained a custom financial software package.
• Resolved day-to-day software and hardware problems.

Confidential, Lancaster, PA

Contract / Systems Specialist/ Network Administration

• Network administrator of a mixed NT and NetWare domain environment.
• Installed Hubs, Switches, Routers and other network hardware.
• Provided desktop support for issues that could not be resolved by the helpdesk / internal staff.
• Gained exposure to Novell Directory Services (NDS) by configuring user accounts and home space.
• Implemented and configured PCs / users onto the NT domain including Exchange 5.5 (Outlook 98) mailboxes.
• Configured PCs to utilize both TCP/IP and IPX/SPX protocols.
• Resolved day-to-day hardware and software problems with Servers and Client PCs.
• Installed and tested wireless devices for mobile PCs and laptops.
• Performed a daily incremental backup of NT, Novell, and Exchange servers. (Arc Serve)

Confidential, Harrisburg, PA

Network administrator

• LAN admin for 2000+ node NT/Novell network consisting of NT, 95, and Win3.11 workstations.
• Migrated existing and new NDS clients to NT and joined to the domain.
• Configured servers and clients to use static TCP/IP protocols.
• Setup and configured user accounts, home space, Exchange mailboxes.
• Worked on a team to standardize, as well as lock down end user desktops.
• Provided desktop support for issues that could not be resolved by the helpdesk.

Confidential, Reading, PA

Network Specialist

• Created user accounts, home space, and MS Exchange mailboxes for a single domain NT network.
• Added new clients to the NT domain environment.
• Trouble-shooted connectivity issues between the client and the domain.
• Provided desktop support for NT network with Win95 clients.
• Created Software images for 95 machines utilizing profiles to standardize the desktop.
• Deployed over PCs and laptops with custom images for different departments.
• Setup and configured PCs on static and DHCP TCP/IP protocols.

Confidential, Wilmington, DE

Technical Project lead/ Trainer

• Traveled to 30 different sites across the US to perform training on new systems.
• Trained 25-35 students per class over a 4 day session.
• Technical project lead to procure over 500 new laptop PCs and peripherals.
• Managed workstation specialists that configured PC prior to shipment.
• Developed a checklist for technicians and performed final quality checks on PCs prior to shipment.
• Composed technical documentation for use in training.
• Implemented and configured PCs on the local NT domain.

Confidential, Durham, NC

Corporate Accounts Executive

• Solution Provider specializing in Confidential.
• Managed 25 corporate accounts in the Raleigh, Durham, and Chapel Hill area.
• Consulted and provided network and PC solutions to clients.
• Assisted in implementation of AppleTalk and Novell networks.
• Once implemented, provided technical support to end-users.