SUMMARY:

15+ years of experience in System Administration in a Windows Environment, Disaster Recovery Planning, IT security, and Network Infrastructure support. Recently certified Amazon Web Services Solutions Architect Associate. Enterprise level support of AWS environment. Experience adds Middleware administration, Tomcat, Apache, Websphere, IBM Cognos Administration, Flux, Monitoring tools administration including Splunk, Wily, Nimsoft, and Alertsite. Comprehensive knowledge of VMWare virtualization environment and Netapp storage solutions. Extensive experience supporting a region consisting of 13 counties and 3 program offices as a Disaster Preparedness Consultant\ IT Security Coordinator. Well - versed in delivering technical presentations.

WORK EXPERIENCE:

Cloud Infrastructure Operations Team Lead, Enterprise Integration Director

Confidential

Responsibilities:

Currently responsible for AWS implementation of approximately 225 instances, 10 VPCs, and 150+ Security Groups and Cloud Engineering tasks. Including automation, provisioning, and decommisioning. Further responsible for on premise infrastructure and systems as well as OKTA administration, Active Directory architecture, DNS, DHCP, etc. and technical implementation and on-going support of current systems applications, legacy applications used by our new Tier 1 client Covanta.

Senior Systems Engineer, Enterprise Integration Supervisor

Confidential

Responsibilities:

Primarily responsible for technical implementation and on-going support of current systems applications, legacy applications used by Crowley Maritime. Primarily responsible for VMWare infrastructure, Netapp storage administration, Cisco UCS Manager configuration and administration, VEEAM configuration and administration. This also includes coordinating IT services such as: administration, monitoring, security, architectural review, and integration efforts to assure initial and ongoing system and application availability, reliability and serviceability. Also responsible to ensure that system and application implementation, administration and on-going support are consistently managed as a service to the business community.

Senior Systems Administrator

Confidential

Responsibilities:

Primarily responsible for technical implementation and on-going support of current systems applications such as Guidewire Suite, Alfresco, Thunderhead, Flux, Ephesoft, and other legacy applications used by Citizens, with regards to Tomcat, Apache, Websphere middleware Administration and support. Primarily responsible for Enterprise Splunk implementation. This also includes coordinating IT services such as: administration, monitoring, security, architectural review, and integration efforts to assure initial and ongoing system and application availability, reliability and serviceability. Also responsible to ensure that system and application implementation, administration and on-going support are consistently managed as a service to the business community.

Manager, Production Support

Confidential

Responsibilities:

As the Lead Systems Administrator and Manager of the Production Support team, I am currently responsible for all facets of infrastructure services, including Telephony, Network Infrastructure, Server Administration, Security, Patch Management, peripheral support, Backup strategy and infrastructure, Exchange 2010, and Desktop support. My teams’ duties include everything from the D-Mark to the Desktop. I am additionally responsible for 2 members of my team directly reporting to me. In 2 years time, I have been able to implement a new Data Domain\EMC Networker Enterprise backup solution, as well as Upgrade and re-configured What’s Up Gold alerting system, New IBM BigFix patch management system, Symantec Endpoint Protection 12.1 Anti Virus, Netbotz environmental monitoring system, as well as re-configured our current VMWare environment and Citrix environment. These strategies involved traversal of three separate domains.

Senior Systems Administrator

Confidential

Responsibilities:

Responsible for 300+ server varied platform server environment. Responisble for uptime in 24X7X365 hospital operation. Directly administering 14 host 125 virtual server Vsphere implementation. Additional responsibilities are Networker backup architecture, DataDomain data de-duplication and copy to offsite location in Philadelphia, lease replacement of all servers in a 3 yr cycle, Exchange 2003 administration, Blackberry\GOOD server support and device activation, Active Directory structure, Event Sentry server health and monitoring system administrator, data center support 24X7X365. Responsible for providing high level planning and coordination for development and implementation of all aspects of major systems as well as having responsibility for operational procedures, communication with other departments, utilizing systems, access, security and maintenance of the systems. Currently the Senior position responsible for all problems and questions regarding development, implementation, and changes.

Distributed Computer Systems Administrator

Confidential

Responsibilities:

Within the assigned region, act in the capacity as a consultant as it pertains to Disaster Recovery and Preparedness, IT security, Network Administration, and Systems Administration. Conduct annual Disaster Preparedness exercises both tabletop and live, for all county health departments and program offices within the region. Provide guidance in plan preparation, hardware configuration, and recovery procedures for System Administrators within the region. Day to Day responsibilities include providing a source of reference and guidance for systems administrators in the region in regards to server support, network maintenance and support, WAN connectivity, and Network security including physical security. Plan and proctor regional meetings with a goal of fostering communication and sharing of ideas, processes, and procedures among system administrators throughout the region. Disaster Response, when necessary, mobilize with disaster response Mobile Communication Units which include satellite connectivity, VOIP phones, Radio over IP/400Mhz radio communications, ESX VMware server units, and power generation equipment to affected areas to restore data and telephony communication as needed per plans.

Distributed Computer Systems Specialist

Confidential, Daytona Beach, FL

Responsibilities:

Provide LAN, WAN, and desktop support services to Volusia County Health Department and clinic sites within a predominately Windows XP Server 2003 platform. Serve as Hardware Team member providing all tier 2 desktop support including user support, peripheral support, and application support. Work as part of a small team supporting a large enterprise level domain requiring versatile knowledge and ability to research issues to find solutions in established time frames and work closely with others sharing thoughts and ideas in order to achieve a common goal. Monitor and administer WSUS and patching on all workstations and Servers. Assist in building, administering, and monitoring network infrastructure and server hardware including switches, hubs, patch panels, etc. Support and administer the telephone system.

Computer Support Specialist,

Confidential, Gainesville, FL

Responsibilities:

Installs and performs repairs to hardware, software, and peripheral equipment following design or installation specifications. Confers with fellow staff members, users, and management to determine requirements for new systems or modifications. Reads technical manuals, confers with users, and conducts computer diagnostics to determine nature of problems and provide technical assistance. Develops training materials and procedures and conducts training programs and instructions. Enters commands and observes system functioning to verify correct operations and detect errors. Tests and monitors software, hardware, and peripheral equipment to evaluate use, effectiveness, and adequacy of product for user. Prepares evaluations of software and hardware and submits recommendations to management for review. Refers major hardware or software problems or defective products to vendors or technicians for service. Maintains record of daily data communication transactions, problems and remedial action taken, and installation activities. Reads trade magazines and technical manuals and attends conferences and seminars to maintain knowledge of hardware and software. Inspects equipment and reads work request forms to prepare for delivery to users. Provides approved authoritative information or advice on computer systems and programs.

Juvenile Detention Officer

Confidential, Gainesville, FL

Responsibilities:

Provide safety and security for detained youths held within the facility. Process intakes and releases of juveniles as directed by the judges and courts. Maintain knowledge of laws as it applies to juvenile law. Maintain knowledge of operating policies and procedures covering all aspects of juvenile detention.

Systems Support Tech

Confidential, Harrisburg, PA

Responsibilities:

Experience working in a Windows 2000 platform servicing approximately 35 production servers and approximately 150 production workstations. Also, experience working in development of complete redundant disaster recovery site. Working with applications such as Veritas Backup Exec, Trend Micro Anti-Virus, VNC viewer, Terminal Services, and proprietary software application developed for the service center. Duties also included providing end-user help desk support at all levels, network performance and connectivity troubleshooting, and construction of new servers and workstations via ghost and RIS imaging tools, as well as performing daily checks of operations including telephony/IVR system, and network operation. Recently implemented migration from Exchange 5.5 to Exchange 2000.