NOC Engineer - supervisor Resume Livingston, NJ - Hire IT People

SUMMARY:

Analytical, highly adaptable professional with experience in network engineering with a focus on prototyping, and implementation of enterprise - wide network infrastructure.
Skilled in aligning end-user needs with long-term resolutions to IT challenges.
Track record of success in deploying and evaluating systems aimed at improving quality and efficiency, including identifying conflicts between network infrastructure requirements.
Advanced expertise in implementing network infrastructure technology and changes, Tier I and II support, and integrated software applications.
Skilled troubleshooter continually focused on identifying, isolating and resolving technical issues related to i nstallation, configuration, and operation of routing and switching network infrastructure.
Motivated team player skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.

EXPERTISE AREA:

IT Network Engineer
Network Engineering ~ IT Support ~ Project Management
Software Engineering Processes
Technical Troubleshooting
Software Requirements
Quality Assurance
Tier I and II Support
Customer Relations
Systems Administration
Server Optimization

TECHNOLOGY PROFICIENCIES:

Software and Hardware: Fortinet firewall (FWF60D), Cisco Wireless Controller 2504, IBM Web Sphere, Control M, MainFrame TSO2, Netback Up, Cisco Jabber, Microsoft Office Package (Word, Excel, Power point, Internet Explorer)

Additional: Avocent, Aruba, NetScout, Avalanche, Cisco Prime, FortiExplorer, Solar Wind, SharePoint, Salesforce, Service Now, VB, C++, Java, and HTML

CAREER PROGRESSION:

Confidential, Livingston, NJ

NOC Engineer - supervisor

Responsibilities:

Coordinate power shut down at remote location by scheduling pre-shut down tasks, setting up conference bridges to ensure communication with appropriate teams, ensure accurate procedures were followed to bring the system up after power was restored.
Minimize down time by monitoring network health and power usage with Solar Winds. Modify and create standard procedures to provide consistency and improve support response time within the team .
Provide Tier II support for Mainframe TSO2 such and executing jobs and resetting printers. Run bath jobs from Control M and generate tickets for failed jobs.
Install, decommission, reboot servers and run cables to and from the patch panels according the Service Now request.

Confidential, Carlstadt, NJ

Junior Network Engineer

Responsibilities:

Prepared stores for cutover by circuit certification from Confidential to DMVPN technology by creating VLANs/ACLs and setting up IP routes.
Maintained cutover stores into Avalance, Netscout and Aruba Airwave to monitor all installed devices.
Provided Tier II support for on-site technicians with wiring, equipment installation and PPPoE setup.
Configured/problem-solved Cisco Wireless LAN Controller 2504 and Fortinet Firewall FWF60D with accurate IP address of the store.

Confidential, Parsippany, NJ

Call Center Control Admin istrator

Responsibilities:

Coordinated with internal/external clients to maximize and enhance available resources with reasonable rough estimates of impact, time, feasibility, and practicality.
Managed multiple SharePoint sites by adding/editing accurate data for each team within the department. Led numerous projects to align various functions within department.

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Noc Engineer - Supervisor Resume

Livingston, NJ

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