SUMMARY:

• I am available immediately for employment. My background is a combination of working as a Network Administrator, Exchange Administrator and Help Desk Technician. Most of my experience is with networks running Windows 2012, 2008, 2003, VMware vSphere 4.0 Enterprise and 5.0, Citrix XenServer 5.6.0 and 6.5.0, Active Directory and Exchange 365, 2007, 2003 and 5.5. The workstations run Windows XP, Windows 7 and 8.1. Previous positions have had me working on Macs and PCs running Windows XP, Office XP, 2003, 2007, Outlook and Exchange. I also have Linux, Mac and NetWare experience. I am a US citizen. I do not have a clearance but nothing in my past should stop me from getting one.
• As you look over my resume, please take special notice of my practical experience with microcomputers; specifically, my mix of Novell NetWare and Microsoft Windows 2003/NT LAN/MAN/WAN. I feel that my training and skills in a mixed microcomputer environment will be of special value to you. I am CompTIA Network+ certified, Apple Certified Technical Coordinator (ACTC) and have a MCSA.
• My greatest strengths are my sixteen years of hands - on experience with Macs and PCs and my ability to work independently. My experience includes maintaining various models of Macintosh, multimedia PC workstations and providing user support to over 10,000 LAN/MAN/WAN users. I am well versed in installing, maintaining and troubleshooting Internet, TCP/IP, Linux, OS/2, Windows 2008, 2003, XP, 98, Windows NT 3.x and 4.0, Windows 2000, 2003, Windows for Workgroups, MS DOS, DR DOS, System 7.x, 8.x and OS 9, OS X, WordPerfect, MS Office, PC Anywhere, VNC, Backup Exec, CommVault Galaxy, ARCserve Backup, McAfee Virusscan, Symantec Antivirus as well as Exchange, VMware vSphere 4.0 and VMware Server. I have hands-on experience with Apple, AST, Compaq, Dell, IBM, Wyse, Zenith, and Zeos personal computer hardware, HP Scan Jet and Epson, HP, Kyocera, NEC and Okidata laser printers.
• I would like to discuss with you my background in detail and how I can be of value to you. If you wish to contact me, I may be reached at the phone number above.

TECHNICAL SKILLS:

• Networking
• Windows 2008
• 2003
• XP
• 2003
• 2000
• NT 4.0
• 98
• MS Office
• Exchange 5.5
• Exchange 2003
• Exchange 2007
• MS Outlook
• Active Directory
• GPO
• DHCP
• WINS
• DNS
• RAS
• TCP/IP
• NAT
• NetWare
• Macintosh
• PC
• Linux
• MySQL
• PHP
• Apache
• Postfix
• Backup Exec
• CommVault Galaxy
• McAfee VirusScan
• Norton AntiVirus
• Symantec AntiVirus
• Symantec EndPoint Protection
• ARCserve Backup
• Symantec Backup Exec
• Mimosa NearPoint
• Windows XP ICS firewalls proxies port mapping wireless networking
• Microsoft Virtual Server 2005
• VMware Server 2.0.1
• VMware vCenter Server/vSphere 4.0 Enterprise
• Citrix XenServer 5.6.0
• P2V
• WAP
• WPA
• WEP streaming audio and video using Microsoft Windows Media Server
• Shoutcast/WinAmp
• AWstats.

PROFESSIONAL EXPERIENCE:

Network Administrator

Confidential, Falls Church, Virginia

Responsibilities:

Support about 40 network users. Maintain Dell SAN. Administered 20 Dell servers, Windows 2008, 2003 servers including Active Directory. Migrate the 3 physical servers into a VMware vSphere 5.0 environment. Upgraded VMware vSphere from version 5.0 to 6.0. Twice migrate cloud based Exchange from to 365. Build and maintain Windows 2008 R2 servers that host Symantec EndPoint 12 and Microsoft SUS 3.0. Windows Terminal (2003/2008) servers and Windows and Cisco VPNs. Use Backup Exec 12.5 for tape backups. Perform HelpDesk type work when needed. Format tapes, restore lost files. In Active Directory, add and remove user accounts, reset passwords, create and edit Group Policy Objects (GPO), edit sharename/file/folder permissions as needed. Maintain user accounts in the ShoreTel IP Phone system. Set up smartphones and tablets to access e-mail. Work with InContact to edit 1-800 numbers as needed.

Network Administrator

Confidential, Vienna, Virginia

Responsibilities:

Support about 200 network users. Maintain 9TB EMC Celerra NS-120 SAN. Administered 12 IBM servers, Windows 2003 servers including Exchange 2007 Enterprise, MS SQL 2008 Server and Active Directory. Migrated the 12 physical servers into a 31+ server VMware vSphere 4.0/Citrix XenServer 5.6.0 environment. Migrated Exchange . Build and maintain Windows 2008 R2 servers that host UniTime, WhatsUp Gold 12.4, Symantec AntiVirus 10, Symantec EndPoint 12, Mimosa NearPoint 3.14 and Microsoft SUS 3.0, Operations Manager 2007 (MOM), Configuration Manager 4 (SMS/SCCM), IIS, FTP and Terminal (2003/2008) servers. Use Backup Exec 12 and 2010 for tape backups. Perform HelpDesk type work when needed. Format tapes, restore lost files/e-mails and make periodic backups of the AS400 system. Perform yearly Disaster Recovery testing. In Active Directory, add and remove user accounts, reset passwords, create and edit Group Policy Objects (GPO), edit sharename/file/folder permissions as needed. Maintain MessageLabs web traffic and e-mail filtering. Created Windows based AWstats web sites to monitor intranet web sites. Performed experiments on virtual servers and workstations using Microsoft Virtual Server 2005 and VMware Server 2.0.1. Maintain user accounts in the Cisco IP Phone system. Built BlackBerry Express server and set up smartphones and tablets to access e-mail. Have experimented building non-production Microsoft SharePoint servers multiple times and of various configurations in a virtualized environment.

Linux Systems Administrator

Confidential, Washington, DC

Responsibilities:

Support Linux servers at the Confidential . Started to build a NIS system for the GPO so their Linux boxes could use Active Directory for login authentication. Repaired a Linux web server so the web site admin could carry out their duties. Fixed problems with Apache virtual hosts, MySQL and ionCube software. Worked on a user access problem affecting a NAS connected by a Macintosh.

Server Support Specialist

Confidential, Reston

Responsibilities:

Server Support Specialist supporting almost 10,000 users worldwide for Confidential on the British Telecom “Concert” contract maintaining various models of Compaq and HP servers. Maintain various G versions of ProLiant DL360, DL380, DL580 and DL585. Create virtual machines and migrate (P2V) Windows NT, 2000 and 2003 physical servers into VMware ESX 2.5.3 running on ten HP ProLiant DL585 hosts using VMware Virtual Center 1.0. Replace failed hard disks, update Windows patches, troubleshoot NetBackup, McAfee anti-virus and eCensus application on servers. Helped to administer Active Directory and Exchange.

Consultant

Confidential

Responsibilities:

Backup tape admin for Confidential for three networks using CommVault Galaxy 5.9 and 6.1 software and Quantum M1500 and M2500 backup tape libraries. E-mailed daily backup reports, restored files and e-mails, sent tapes off-site for storage. Helped administer a 2000 user Active Directory and Exchange 2003 e-mail system for the Pentagon. Created e-mail groups, created and disabled terminated users’ accounts in Active Directory.

Exchange Administrator

Confidential, Alexandria, Virginia

Responsibilities:

Maintained 5000 user Exchange 2003 e-mail system for Confidential for the SEC. Cleaned up Active Directory issues resulting from the SEC’s recent migration from Exchange 5.5 to Exchange 2003. Troubleshot e-mail queues and SMTP routing. Worked on migrating Universal Security Groups to Universal Distribution Groups to conform to security audit issues. Worked on clean up issues in preparing to convert Exchange from mixed mode to native mode.

Network Engineer

Confidential, Springfield, Virginia

Responsibilities:

Maintained Confidential ’ three suite network. Troubleshot network switch/hub issues, Internet connectivity problems, maintain the Exchange/file/print server. Rebuilt aging PCs and Macs. Worked on the HUD CAMS project. Gathered government RFQ info from the Internet and research product prices. Collected and organized resumes from Monster.com for present and possible future projects. Worked with software such as Windows XP, 2000 Server and Workstation, Exchange 2000, NT server, ARCserver Backup v11, Office XP and 2003, Mac OS 8.6 and 9, Secure Content Manager v 1.0 and eTrust Antivirus v 7.0. Maintain Active Directory (AD), DNS, DHCP, SAN, TCP/IP, NAT, Outlook Web Access (OWA), Terminal Services, Remote Desktop, PC Anywhere, ethernet switches, WPA encrypted wireless networking and firewall.

Network Engineer

Confidential, Chantilly, Virginia

Responsibilities:

Maintained seven Windows 2000 servers for an offsite Pentagon project. Supported Dell PowerEdge 2650 fileservers, Dell PowerVault 11ZT tape backup drive, Dell Latitude laptops and Cisco router and switches. The network is running Windows XP, Windows 2000 server, Backup Exec 9.0, PC Anywhere, eTrust Antivirus and Symantec Antivirus, Planet, Citrix, SharePoint, DOORS, Expedition and TriStar Locator Inventory Management. Troubleshot operating system issues or reimaged laptops as needed. Maintained Active Directory/Citrix user accounts (AD), DNS, DHCP, TCP/IP, NAT, Terminal Services, Remote Desktop, NetScreen firewall, and Cisco and Linksys switches. Maintained network connectivity and a wireless network with handheld scanners.

Network Administrator

Confidential, Mount Vernon, Virginia

Responsibilities:

Maintained the 135 seat network for the business offices of George Washington’s Mount Vernon home. Supported HP DL380 fileservers, HP Storageworks, HP MSA 1000 and various makes and models of PC hardware running Windows 2003 server, XP, 2000, NT, 98, 95, MS Office XP and 2000, Symantec AntiVirus 9, Microsoft Exchange 2003, Exchange 5.5, Fluke network Inspector, Retina Network Security Scanner, Veritas Backup Exec 9, Microsoft Baseline Security Analyzer and various other applications. Installed and troubleshot customized applications used by archaeologists, Human Resources and fund raisers. Installed multiple digital cameras. Built servers for and troubleshoot problems with Active Directory (AD), SAN, RAID, RAS, DHCP, DNS, TCP/IP, NAT, FTP, Terminal Services, Outlook Web Access (OWA) and WINS. Administer the SonicWall Internet firewall. Built a wireless network using NetGear wireless access point (WAP) and NetGear and Linksys adaptors.

User Support Technician

Confidential, Rockville, Maryland

Responsibilities:

Worked on-site at Confidential . Maintained and supported various models of Mac and PC hardware running Windows XP, 2000, NT, Mac OS X, OS 9, MS Office XP and 2000, McAfee VirusScan, Microsoft Exchange and various other applications. Installed and troubleshot customized applications (such as MIS, PRTS, Parachute, Citrix, FileMaker Pro, DelPro and NetOctopus) and Internet TCP/IP software packages, such as NetScape and Internet Explorer. Troubleshoot problems with DHCP, DNS, TCP/IP and WINS.

Network Engineer

Confidential, Vienna, Virginia

Responsibilities:

Worked on-site providing Windows NT 4.0 server, network and helpdesk support. Duties included adding and removing network domain users, Backup Exec tape back up, domain trust relationships and connectivity. Maintained and supported various models of desktop and laptop PCs running Windows 95 and 98, Windows NT 4.0, Windows 2000 Professional, Windows 2000 Advanced Server, MS Office 97, VirusScan, MS Outlook, Oracle 8i, PC Anywhere, VNC, MySQL, PHP, Lawson products, Citrix, SMS, Linux and Microsoft Exchange 5.5. Installed and troubleshot Internet TCP/IP software packages, such as NetScape, Microsoft Internet Explorer, FTP clients and custom applications. Maintained DHCP, WINS, and DNS. Set up a special laboratory area for Quality Assurance personnel. Also, maintained the office phone system (PBX), phone and network wiring, hubs, routers and video conferencing equipment.

Consultant

Confidential, Washington, DC

Responsibilities:

Worked on-site at the General Services Administration. Install and set up brand new PCs running Windows NT 4.0 workstation. Duties included physically delivering the PCs, uploading user data from old PC to the network and downloading user data to new PC. Perform due diligence using Asset Insight and network quality control.

Consultant

Confidential, Arlington, Virginia

Responsibilities:

Worked on-site at the Confidential as their Mac expert. Maintained and support various models of Mac and PC hardware running Apple OS 8.6, OS 9, MS Office 98, Windows NT 4.0 workstation, MS Office 97, VirusScan, MS Outlook and Microsoft Exchange 5.5. Installed and troubleshot Internet TCP/IP software packages, such as NetScape and Internet Explorer and custom applications.

Consultant

Confidential, Bethesda, Maryland

Responsibilities:

Worked on-site at the National Institutes of Health HelpDesk support. Maintained and support various models of Mac and PC hardware running Windows for Workgroups 3.11, Windows 95, NT, MS Office 97, WordPerfect Suite 8, VirusScan and Microsoft Exchange 5.5. Installed and troubleshot remote network access using Win 95 and NT Dial-up Networking and Parachute. Installed and troubleshot Internet TCP/IP software packages, such as NetScape and Internet Explorer. Troubleshot problems with DHCP, DNS and WINS.

LAN Administrator

Confidential, Arlington, Virginia

Responsibilities:

Worked on-site at Confidential providing LAN Administration and HelpDesk support. Administered NetWare 3.12, NetWare 4.1, NT 3.51 and five NT 4.0 fileservers for users in local and regional offices. Maintained and supported various models of PC hardware running Windows for Workgroups 3.11, Windows 95, NT, MS Office for 95, Office 97, VirusScan, cc:Mail 6 and Microsoft Exchange 4 and 5.5. Support about 300 LAN/MAN/WAN/VPN users in a 10Base-T and 100Base-T environment. Installed and maintained remote network access using RAS, Citrix WinFrame and ReachOut. Performed server backups using Arcserve 6 for NT. Installed and troubleshot Internet TCP/IP software packages, such as NetScape and Internet Explorer. Maintained TCP/IP DHCP, SMTP, WINS, routing, and IPX bridging using Ascend, HP and Windows NT routers. Maintained CheckPoint FireWall-1, v 3, and CorTelco Millenium DBCS phone system and Clientele helpdesk database. Wrote Visual BASIC programs using Messaging API and MultiMedia API. Also, maintained the office phone system (PBX), phone and network wiring, hubs, routers and voice mail system.

LAN Administrator

Confidential, Arlington, Virginia

Responsibilities:

Worked on-site at Confidential headquarters providing LAN Admin/HelpDesk support and administering five NT 3.51 and NT 4.0 fileservers for over 2000 microcomputer users in local and regional offices. Maintained and supported various models of Apple Macintosh and PC hardware running VirusScan, AppleTalk, System 7.5, Windows for Workgroups 3.11, Windows 95, MS Office for 95, Office 97, Linux and Lotus Notes client. Supported LAN/MAN/WAN users in a 10Base-T environment. Installed and maintained remote network access using RAS, Windows NT, PC Anywhere and Windows 95. Performed server backups using Backup Exec for NT. Installed and configured audio conferencing, video conferencing and CD recording hardware and software. Installed and troubleshot Internet TCP/IP software packages, such as NetScape and Internet Explorer. Maintained Microsoft NT IIS Internet web server for internal use, PointCast I-Server, FedMark and Win databases. Set up a combination of testing lab and library room. Maintain DHCP, WINS, DNS and network hubs.

Consultant,

Confidential, Arlington, Virginia

Responsibilities:

Worked on-site at Confidential providing LAN Admin/HelpDesk support and administering cc:Mail 2.x and six NetWare 3.11 and 3.12 fileservers for over 1800 microcomputer users in local and regional offices. Maintained and supported Apple Macintosh and PC hardware running AppleTalk, System 7.1, 7.5, DOS 6.22, Windows 3.1, Windows for Workgroups 3.11, Windows NT 3.51, Windows 95 and NetWare 3.x and 4.0. Supported LAN/MAN/WAN users in 10Base-T and Token Ring environments. Maintained remote access using LAN WorkPlace 5.0, OnLAN 1.3, PC Anywhere software and Windows 95. Performed server backups using Arcserve 4 for NetWare. Cleaned virii using VirusSafe. Installed and troubleshot Internet TCP/IP software packages.