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Scom Author / Admin Resume

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SUMMARY:

Confidential Systems Center Operations Manager (SCOM), with management pack development support and admin experience, specializing in installation, tuning, and development. Enhanced problem - solving methods to structured logic, data, diagramming, chart methods to communicate and use arrays, menus and flow charts for structured programming solutions. Currently possess a Confidential security clearance.

EXPERIENCE:

SCOM Author / Admin

Confidential

Responsibilities:

  • Custom management pack development to customer specifications using Visio Studio Authoring Extensions and Authoring Console in a SCOM 2012 environment.
  • Advanced use of module types including data sources, probe actions, and write actions
  • Documented import and back out plans for MPs per company standards
  • Assist team members in development process
  • Disciplined testing procedures, testing of all core updates in lab before pushing to prod

SCOM Author / Admin

Confidential

Responsibilities:

  • Custom management pack development for cross platform Red Hat Linux Servers to customer specifications using Visio Studio Authoring Extensions and Authoring Console
  • Authored Windows server management packs to customer specifications.
  • Tuning of existing management packs to reduce noise and non-actionable alerts.
  • Assisted with the day to day administration of multiple complex management groups, gateways and upwards to 1000 agents in each group.
  • Used JIT Admin in junction with multiple jump boxes and VPN for server access and control
  • Mentored and assisted Tier 1 administrators.

SCOM 2007 / 2012 Developer / Admin

Confidential

Responsibilities:

  • Management Pack authoring within a large enterprise environment (20,000 Agents) having diverse monitoring requirements. Tuning management packs, Exchange 2010, HP, SQL 2012, SNMP, Linux and others.
  • Designed, documented, developed, and tested MPs adhering to a strict MP Lifecycle and change management methodology. Consultation for peers in methodology and best practice.
  • Developing monitors, rules, discoveries, diagnostic and/or recovery tasks, and views using optimal targeting methods, health model construction and knowledge of the SCOM service model and its usage (classes, relationships, referenced classes)
  • Usage of consoles (Authoring, Operations), XML (work with MPs’ XML), VB Script and PowerShell and Silect MP Studio
  • Disciplined testing procedures, testing of all core updates in lab before push to prod.

Server Admin / SCOM Admin

Confidential, New York

Responsibilities:

  • Build, install, troubleshoot and maintain company servers with Windows Server 2012 / 2008 R2 with Domain Controller, DNS, DHCP, and Exchange roles
  • Developed and implemented Group Policy
  • Administered Active Directory to include creation of new security / distribution groups and user accounts
  • Created and updated patched images for new server templates using vCenter virtualization
  • Created and maintained backups and replicas for all servers using vSphere
  • Trained new employees on the following software and hardware
  • Confidential Office 2010 / 2013 Suites
  • Adobe Acrobat Pro and Reader
  • TimeIPS time keeping biometrics
  • Kratos IR Hand Scan biometric access locks
  • Deployed new Shoretel IP phone server, phones and create / maintain user account
  • Provided remote and on-site desktop support across multiple offices and warehouse sites
  • Provided remote and as needed on-site support for 30 retail stores including desktop, internet and PoS (point of sale) software

Confidential

Signal Team Leader

Responsibilities:

  • Currently possess a Confidential security clearance

Commercial Diver

Confidential

Responsibilities:

  • Inspected, maintained, and installed underwater offshore oil platforms, pipelines and infrastructures

Confidential

Infantry Team Leader

Responsibilities:

  • Assisted in training and leading a team in combat operations in support of Confidential and Operation Enduring Freedom in the first Stryker Brigade Combat Team

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