Scom Author / Admin Resume
SUMMARY:
Confidential Systems Center Operations Manager (SCOM), with management pack development support and admin experience, specializing in installation, tuning, and development. Enhanced problem - solving methods to structured logic, data, diagramming, chart methods to communicate and use arrays, menus and flow charts for structured programming solutions. Currently possess a Confidential security clearance.
EXPERIENCE:
SCOM Author / Admin
Confidential
Responsibilities:
- Custom management pack development to customer specifications using Visio Studio Authoring Extensions and Authoring Console in a SCOM 2012 environment.
- Advanced use of module types including data sources, probe actions, and write actions
- Documented import and back out plans for MPs per company standards
- Assist team members in development process
- Disciplined testing procedures, testing of all core updates in lab before pushing to prod
SCOM Author / Admin
Confidential
Responsibilities:
- Custom management pack development for cross platform Red Hat Linux Servers to customer specifications using Visio Studio Authoring Extensions and Authoring Console
- Authored Windows server management packs to customer specifications.
- Tuning of existing management packs to reduce noise and non-actionable alerts.
- Assisted with the day to day administration of multiple complex management groups, gateways and upwards to 1000 agents in each group.
- Used JIT Admin in junction with multiple jump boxes and VPN for server access and control
- Mentored and assisted Tier 1 administrators.
SCOM 2007 / 2012 Developer / Admin
Confidential
Responsibilities:
- Management Pack authoring within a large enterprise environment (20,000 Agents) having diverse monitoring requirements. Tuning management packs, Exchange 2010, HP, SQL 2012, SNMP, Linux and others.
- Designed, documented, developed, and tested MPs adhering to a strict MP Lifecycle and change management methodology. Consultation for peers in methodology and best practice.
- Developing monitors, rules, discoveries, diagnostic and/or recovery tasks, and views using optimal targeting methods, health model construction and knowledge of the SCOM service model and its usage (classes, relationships, referenced classes)
- Usage of consoles (Authoring, Operations), XML (work with MPs’ XML), VB Script and PowerShell and Silect MP Studio
- Disciplined testing procedures, testing of all core updates in lab before push to prod.
Server Admin / SCOM Admin
Confidential, New York
Responsibilities:
- Build, install, troubleshoot and maintain company servers with Windows Server 2012 / 2008 R2 with Domain Controller, DNS, DHCP, and Exchange roles
- Developed and implemented Group Policy
- Administered Active Directory to include creation of new security / distribution groups and user accounts
- Created and updated patched images for new server templates using vCenter virtualization
- Created and maintained backups and replicas for all servers using vSphere
- Trained new employees on the following software and hardware
- Confidential Office 2010 / 2013 Suites
- Adobe Acrobat Pro and Reader
- TimeIPS time keeping biometrics
- Kratos IR Hand Scan biometric access locks
- Deployed new Shoretel IP phone server, phones and create / maintain user account
- Provided remote and on-site desktop support across multiple offices and warehouse sites
- Provided remote and as needed on-site support for 30 retail stores including desktop, internet and PoS (point of sale) software
Confidential
Signal Team Leader
Responsibilities:
- Currently possess a Confidential security clearance
Commercial Diver
Confidential
Responsibilities:
- Inspected, maintained, and installed underwater offshore oil platforms, pipelines and infrastructures
Confidential
Infantry Team Leader
Responsibilities:
- Assisted in training and leading a team in combat operations in support of Confidential and Operation Enduring Freedom in the first Stryker Brigade Combat Team