Senior Network Engineer Resume
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Carmel, IN
SUMMARY:
- Extensive customer service and problem resolution experience
- Technical background; Systems Administration, Desktop Support, Network Engineering
- Attended week long SCCM 2012 Configuration Course
- Project Planning and Implementation, Net+ Certified
PROFESSIONAL EXPERIENCE:
Confidential, Carmel, IN
Senior Network Engineer
Responsibilities:
- Support multiple sets of F5 LTM devices that the company is currently using across Datacenters. These are both physical and virtual. Support includes daily operation, helping teams with adding new loads on them, and doing upgrades to code base. Work on building out a set of F5 BIG - IP DNS to integrate along with LTMs.
- Optimize Wireless Network for a growing mobile company. Ensure wireless network works with any combination of devices, from iOS, Linux, Windows, and Android. Keep wireless network on most current, stable code to make sure vulnerabilities are kept to a minimum, and network supports best range of mobile devices.
- Continue to implement and lead rollout of Firepower and AMP Cisco services. Work with Systems and Helpdesk teams for a rollout to all user machines and servers. Train and teach different teams on what each product can provide.
- Perform installations and maintenance during off peak hours, mostly during weekends and nights when customer and user traffic are at their lowest.
- Work on companywide ISE rollout including building and configuring initial servers and policy nodes, migrate entire network infrastructure over for authentication, set up Guest Wireless Portal, and assist with NAC deployment.
- Build a Cisco Prime deployment to automate network upgrades, monitoring, and alerting. Use this to automate as much network maintenance as possible.
Confidential, South Bend, IN
Network Engineer
Responsibilities:
- Work with different models of both Enterprise and Datacenter Hardware. Enterprise hardware includes Catalyst switches, ISR/ASR routers, CUBES, chassis-based switches. Datacenter hardware includes Nexus 7k, 5k, 2k, UCS, ASA Firewalls.
- All work done from CLI
- Rebuilt the entire wireless network to resolve issues company was having. This includes redistributing the wireless APs and adding more in to provide better wireless coverage. Upgraded wireless network to most current firmware/iOS version.
- Work on hardware both on site and remotely. Bring remote offices online. Prepare equipment before it is shipped to new sites so that it can be quickly installed and wired for efficient site turn up.
Confidential, South Bend, IN
Senior Systems Support
Responsibilities:
- Use SCCM 2012 to build and update system images. Deploy applications, updates, and ensure the environment is kept up to date on patches. Use the reporting features to make reports for other departments and senior management as well as assist asset management and inventory.
- Use Microsoft Exchange, Active Directory, System Center and various other tools to support environment.
- Work on servers as needed. Assist in keeping environment up to date including patching of servers and virtual hosts.
Confidential, Mishawaka, IN
Systems Support
Responsibilities:
- Work remotely and on site to perform system administration and upgrades. Perform server maintenance on physical and virtual appliances. Troubleshoot desktop and server related problems, as well as networking issues.
- Help engineers with implementing and configuring new environments, which include; servers, networking equipment, virtual hosts. Assist in the troubleshooting process. Rack and wire new equipment.
- Work with clients to resolve device, software, and Networking/Server related problems. Provide feedback about possible upgrades that should be done in the near future to help provide the most stable environment possible.
- Use ticket-based system to ensure highest priority problems are resolved effectively and efficiently. Document problems and steps of resolution. Provide escalation point for Helpdesk employees.
- Server specialist for the Helpdesk, and escalation point for all Tier 2 issues.
Confidential, South Bend, IN
Assistant Manager
Responsibilities:
- Completed Safety Management.
- Crew member to open and or close & relocate stores, including staffing, training, store remodels, and setting up Electronics Departments.