SUMMARY

To use the skills, knowledge, and expertise that I have obtained from my education and previous work experiences to reach your company’s business goals. I will achieve those goals by selecting or creating effective IT networking solutions in a Technology Communications environment.

PROFESSIONAL EXPERIENCE

Confidential, Manhattan, NY

Network Engineer

• Work with service providers and vendors to ensure effective operations of network and project implementations
• Maintain and support network services including Internet/Intranet, remote access, VPN and Wireless.
• Troubleshoot requests/problems; log and track calls, maintain history and related documentation
• Participate in the design of high - availability and business continuity solutions and architecture
• Develop and maintain the network diagrams, documentation, operational run books and provide training to operations staff
• Provide after-hours support participate in a weekly rotating, 24/7 on-call schedule for event and non-event driven systems that include evenings, weekends, and holidays.
• Experience with Cisco Routers (4900, 2900)
• Experience with Cisco Switches (3700, 4500, 6509)
• Experience administrating, configuring and supporting a full Cisco environment
• Protocols: TCP/IP, HSRP/VRRP, EIGRP, OSPF, SNMP, MPLS and IPSEC
• Experience working CheckPoint Firewalls
• Experience working Cisco Call Manager

Confidential, Danbury, CT

Firewall / Network Admin

• Network Management: Support, configure and maintain existing network infrastructure and security systems, Knowledge of Cisco and other network hardware solutions, Layer 2, Layer 3, VLAN support & management, routing protocols.
• Checkpoint firewall management: developing security policies, rule base configuration, security logs monitoring, upgrades, troubleshooting VPN configuration and management: Point-to-Point, Point to Multipoint VPN network design, implementation, and management.
• Assisted contractors planning and removing the Cisco Catalyst switches and deploying Cisco Nexus solutions, creating VDC and VPC s across the network with near to no downtime.
• Maintain, upgrade and deployed rulesets on the Checkpoint infrastructure.
• Deployed Firemon that continuously analyze visualize and improves the existing network security infrastructure and firewall management.
• Deployed the Riverbed Cascade solution for the network triggering critical devices on the network to send Netflow for a better analysis if any event occurred.
• Performs network and log analysis for potential on-going attacks against the network.
• Admin Riverbed Cascade and Riverbed Steelheads - WAN Optimization
• Deployed Appnetas across the globe to test weekly the MPLS QOS on all aspects.
• Reported directly to the CIO on weekly basis in regards to operational/downed networks, alongside management and configuration and ongoing projects.
• Implement, design and deploy multi-vendor network solutions.
• Designed and maintained detailed Visio network diagrams for our global inventory, outlining routing protocols, ports, IP schemas and local CPE.
• Worked with a team in managing our global network and in configuring on site / off site network equipment.
• Provide Global Support to Network Infrastructure working closely with local and remote Network and Infrastructure System Engineers.
• Implemented a globally real time monitoring solution via SNMP. -PRTG, Syslog, Solarwinds.
• Efficiently managed & maintained resource & systems monitoring tools across Americas, EMEA and APAC.
• Efficiently supported, updated and deployed new releases to all resource monitoring appliances.
• Configured devices for different applications and platforms to be monitored, and group them in service groups and/or logical groups.
• Created profiles, alert thresholds for 4000+ Sensors, canned reports within transactions latency solution
• Created rack elevation diagrams for the main datacenter.
• Troubleshoot network issues for the global network.
• Assist in new network deployments and datacenter migrations.
• Provide on-call support during off-hours/weekends for all network incidents on a rotational basis.
• Train junior team members on Extranet troubleshooting techniques and understanding of routing/security architecture within specific environments
• Trained NOC team to Resolve basic network connectivity issues for Cabling and internal users using Fluke Analyzer.
• Set standards in the datacenter regarding cabling, labeling, rack mounting.
• Created and updated Visio drawings of network topologies for various internal and external client configurations.
• Deployed a global backup solution for DRAM, Flash, Boot flash, and IOS upgrades on Cisco Routers/Switches.
• Conducts vulnerability analysis of network devices to ensure they are hardened.
• Establish and maintain a strong working relationship with all team members.
• Successfully manage time and technical responsibilities, set accurate expectations and meet deliverable deadlines while working in a team and information-sharing environment.
• Change management: change control process, configuration changes, upgrades, and problem resolution.

Confidential, New York City

IT Specialist / Network Admin

• Deploy, Support and monitor multiple VPN s across numerous sites.
• Maintain network infrastructure running smoothly with Network Management Solutions (SNMP Protocols) via WhatsUpGold providing visibility and actionable intelligence to the network
• Administrate and support multiple servers across the network (Windows Server 2008 and 2013)
• Evaluate and Propose IT Solutions to Address Business Needs.
• Support all network appliance such as Access Points, switches, Firewalls, VPN s, workstations and printers including installation and upgrades. End user support of applications including but not limited to Windows workstations, MS-Office, E-mail, Utilities and various stand-alone applications.
• Support remote connectivity to the corporate network.

Confidential

Engineer Tech Support

• Maintained high efficiency level at the customer service department with ON Site and Remote Support.
• Trained sales department and documented Network solutions for pre-sale and post-sale with multivendor solutions.
• Worked with contractors and multiple personnel installing network solutions for clients all over the Caribbean.
• Planned, developed, maintained and troubleshooting multivendor networking technology solutions.
• Applied best practices on all solutions.
• Served as Jr. Network Architect analyzing client’s requirements to develop technical cost effective network solutions.
• Designed Copper and Optical Solutions.
• Junior Network Administrator.

SKILLS SUMMARY

• LAN/WAN Networking Cisco Routers, Access Points, Cisco Switches, Servers, and Workstations, Fiber Optic, Copper technologies.
• Pre Sales and Post Sales experience.
• Protocols: Ethernet, TCP/IP, DHCP, OSPF, EIGRP, HSRP, GLBP, VTP, STP, ACL.
• Project Planning, Project Management, Technical Support, Commissioning, Systems Design, Deployment & Implementation, Technical Writing, hardware & software upgrades and troubleshooting, Capacity Planning.
• Documented the network equipment layout using Visio and MS-Word. Also experience with MOP redactions.
• Excellent qualities such as teamwork, leadership and communication. Also a dynamic and versatile professional with the ability of researching, analyzing situations, proposing creative solutions and developing good rapport.
• Wireless communications as in Point to Point and Point to Multi-point designing, integration, and supporting.
• Experience VOIP Solutions.
• RF Wireless Design, Deployment and Support.
• Network Management Solutions Implementation and managing - Orion Solarwinds, Whatsup Gold (SNMP Protocols).
• Datacenters Deployment - Cabling, Racks, UPS, False floor and power consumption calculation.
• Structural Cabling Certifications: Panduit and Siemons (Fiber Optics and Copper).
• Best practices on Cabling solutions - Copper and Optical.