LANWAN Professional Network Contractor Resume

SUMMARY:

IT professional with over 8 years of professional and progressive technical experience in engineering, managing and supporting various enterprise technologies which includes proficiency in routing, routing protocols, switching, security, firewalls, voice, wireless and data center technologies.
Proven background and experience in implementing/deploying technologies including provisioning, deploying, configuration, validation and documentation in a timely and proficient manner based on following internal policies and procedures and mandated compliances.
Strong proficiency with administration and support including handling change requests, Tier 2/3 escalated tickets based on service level agreements (SLA) and documentation administration.
Work well independently and in a team environment including verbal and written communications with professionals, third party vendors/service providers and clients.
Proven skills as subject matter expert (SME) to both technical and non - technical professionals including acting as advisor/mentor for various technical, professional and operational activities.

TECHNICAL SKILLS:

Routing/Switching Technologies: Cisco Routers ASRs/ISRs, Cisco Catalyst/Nexus, Juniper, Citrix, and H3C Routers & Switches, WAN, LAN, TCP/IP, Cisco IOS, Spanning Tree Protocol, BPDU, CDP, ACL, NAT, PAT, OSPF, EIGRP, BGP, VTP, SMTP, ARP, TCP, UDP, VLAN HSRP, SVI, CEF, VSS, VPC.

Security/Firewalls Technologies: Cisco ASA 5500 series firewalls, Cisco IPS/IDS, Cisco ASA 1000V cloud firewall, Juniper SRXs, Palo Alto, AAA - TACACS+/RADIUS, SSH, SSL/IPSec.

Wireless/Voice Technologies: Cisco WLC, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, Aironet - Voice Over Internet Protocol (VoIP), VoIP/SIP, CUCM, UCCM, UCCX, SCCP, PoE, MMDS.

Monitoring/Data Center Technologies/APPS: Wireshark, Cacti, Nagios, Solarwinds, Orion, Remedy - VMWare, F5, Cisco Prime, SNMP, DNS, DHCP, FTP, Telnet, HTTP(S), SMTP, SFTP, RDP, Azure, AWS

Other Technologies: MS Server 2012/2016, Exchange, Linux OS (Unbunti, Kubuntu, Kali-Linux)

PROFESSIONAL EXPERIENCE:

LANWAN Professional Network Contractor

Confidential

Responsibilities:

Member of a team of professionals responsible for design, administration/service requests, escalation support/ticket resolution and analysis in an enterprise LAN/WAN environment for datacenters, corporate, WAN links, and branch offices.
Specific Technologies handled include but not limited to Cisco ISRs/ASRs; Cisco Catalyst/Nexus Switches Cisco ASAs; Juniper EXs; F5 Big-IP; Cisco Unified Communications Manager; Cisco Unity; Cisco Wireless LAN Controller; Cisco Aironet Access Points; Palo Alto (PAN) Firewalls, Nagios, Solar Winds Orion, Cacti, Wireshark, VMware, PBX, Hubs, Repeaters, Patch Panels and Patch Cord.

Confidential

Network Engineer

Responsibilities:

Member of a team of professionals responsible for end to end management of an enterprise level mission critical LAN/WAN backbone infrastructure with focus on high availability and optimal performance.
Specific responsibilities including implementation, installation, configuration, administration, documentation, escalation support and monitoring/analysis using Solar winds,
Additional responsibilities including conducting needs analysis and designing IT infrastructure solutions to meet specific client requirements including performance, time constraints and budget.
Specific technologies on the network including routers, switches, firewalls and wireless.

Confidential

Onsite Analyst

Responsibilities:

Member of a global technical team responsible for day to day management of 24/7 mission critical technologies including scheduled and as needed administration, escalation support and troubleshooting.
Additional responsibilities proactive monitoring, technology research/analysis and acting as tech/project lead on key activities/tasks based on mandated change management process and SLA.

Confidential

Onsite Technician

Responsibilities:

Member of a team responsible for administration and support of 24/7 mission critical technologies that include but not limited to installation, configuration, escalation support and troubleshooting
Additional responsibilities included conducting root cause analysis on key technical issues and project planning to determine key activities, performance metrics and deadlines.

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