SUMMARY:

• Over 7 years of Network Data Center & Operations experience
• Over 10 years of Electromechanical Fault Isolation skills
• Proven ability to manage multiple projects simultaneously
• Excellent communication skills, both verbal and written
• Effective problem solver with great analytical skills
• Solarwinds NPM/SAM Configuration Experience
• United States Air Force - Administrative Specialist
• Associate Degree, Computer Engineering Technology

TECHNICAL SKILLS:

Software: Solarwinds NPM 10.5 and SAM 6.0, Smarts, Netcool, HP OpenView, Cisco Prime, Cisco-Works, Netscout, Wireshark, HPNA.

Hardware: Cisco Routers/Switches(6500/7200), Cisco IOS and CATOS, Cisco Nexus Switches 9K/7K/5K/2K, Cisco ASR 1004, Cisco ASA 55XX series, Cisco WLC/Access Points, F5/Citrix Load-Balancers, Alcatel Switches, Lucent Switches, Adtran Dslams, Adtran Multiplexers, Fujitsu Optical Transport Multiplexers, Cisco Optical Network Systems(ONS, RiverBed Expand Accelerators, Network Test Equipment.

Networking: TCP/IP, VPN, LAN/WAN, OSPF, EIGRP, BGP, MPLS, TACACS, ATM, SONET, Frame Relay, VPC, VDC, Cisco ACI, OTV, FabricPath, DMVPN, VXLAN, Multicast

PROFESSIONAL EXPERIENCE:

Confidential, Richardson Tx

Network Engineer

Responsibilities:

• Responsible for troubleshooting the network with the following devices/IOS/Protocols: Cisco Nexus 9K, 7K,5K, ASA Firewalls, f5 Load Balancers, 2K(Fex), NXOS/IOS/CATOS, ASR/ISR Routers, VPC/Port-Channels, HA(HSRP), Spanning Tree, DHCP, DNS, Telco Circuits..
• Responsible for creating changes daily for making firewall rule changes, (access-list, object groups, adding host to object groups, etc).
• Responsible for remediating network vulnerabilities are found after network scans are performed by the Security Operations team in coordination with the Patch and Vulnerability team.
• Responsible for upgrading the IOS/NXOS on all network Routers, Switches and ASA Firewalls.
• Responsible for monitoring a ticket que and troubleshooting any network related issues.
• Familiar with Unix and Python and C Language programming.

Confidential, Richardson, Tx

Network Engineer

Responsibilities:

• Experience with Cisco Nexus 9K, 7K,5K, 2K(Fex), NXOS/IOS/CATOS, ASR/ISR Routers, DMVPN, VPC/Port-Channels, HA(HSRP), Spanning Tree, DHCP, DNS, Telco Circuits.
• Experience working in a Data Center environment(Nexus, OTV, VXLAN, FabricPath)
• Experience troubleshooting network outages in a network that includes Cisco Switches/Routers, ASA Firewalls, Cisco Confidential Lan Controllers, and f5 load balancers.
• Experience creating ASA changes/updates to Vlans, IP’s, creating new rules/updates using ACL’s.
• Experience communicating with customers daily to troubleshoot network issues.
• Experience troubleshooting dual-homed BGP network connectivity
• Responsible for coordinating with other network teams to successfully complete network upgrades of Cisco equipment Confidential remote locations.
• Responsible for creating changes and performing configurations/implementations on network equipment
• Responsible for traveling coast to coast and internationally to all Confidential satellite locations for network Refreshes/Upgrades.
• Experience configuring virtual server/pools in f5 load balancers
• Experience with VDC and VPC configurations in the Nexus environment to connect the Voice and or Server equipment.
• Experience with network sniffers(wireshark)
• Experience with Solarwinds monitoring and creating link utilization reports.
• Traveled coast to coast and internationally to several Confidential satellite locations for network upgrades/Refreshes.
• Experience running fiber/cables to/from access switches/IDF’s/MDF’s and connecting new network equipment for remote access
• Experience tracing cables in the Data Center from switches to the end devices to verify what is actually connected.
• Experience in Network Cutovers/Refreshes

Confidential, Irving, Tx

Network Engineer/Security Engineer

Responsibilities:

• Responsible for coordinating with the Security, Network Operations and Network Design teams in remediating network vulnerabilities found in the network device configurations/code versions.
• Responsible for maintaining capacity management spreadsheets showing the available versus used network ports on all of the switches in the network and network device security compliance issues.
• Responsible for generating monthly bandwidth reports from Solarwinds showing the amount of Tx/Rx utilization per Data Center.
• Responsible for creating changes in the change management system to have all network devices updated to the vendor recommended code versions per platform.
• In this position the engineers must be familiar with routers, switches, load balancers and firewalls and able to use cli commands to verify/deny request coming from the security team.
• Create and implement changes on cisco routers, cisco switches, cisco firewalls and citrix load balancers,
• Proficient in using HP Network Automation(HPNA)

Confidential, Richardson, Tx

Customer Support Engineer

Responsibilities:

• Responsible for accepting cases submitted by many different cisco customers and troubleshooting, researching and resolving cases in a timely manner
• Responsible for the Cisco Nexus platform which includes the Nexus 9K, 7K, 6K, 5K, 3K switches, 2K Fex.
• Responsible for giving hands on support to customer by performing webex sessions and actually logging on to customers’ equipment and troubleshooting many different issues as relates to the Cisco Nexus platform devices.
• Responsible for updating cases daily and giving customers information about Cisco best practices.
• In this position the CSE has to be knowledgeable of many different networking protocols and subjects as the cases created for the Confidential are varied with many different network topologies and configurations.
• In this position the CSE has to be a people person as this is a customer facing role with daily interactions with the customer.

Confidential, Dallas, Tx

Network Server/Security Engineer

Responsibilities:

• Installed and configured Cisco routers and switches and connected devices to existing network.
• Installed Confidential Lan Controllers and Confidential Access Points.
• Installed and configured Ruggedcom routers and switches and connected devices to network.
• Installed and configured Cisco ASA firewalls.
• Installed and ran diagnostics on HP/Lenovo servers and made cat5 cable and connected servers to network.
• Traveled across the country to multiple locations and coordinated with on-site representative to complete the installs and verified network connectivity and functionality before leaving location.
• Stocked and maintained company van with all necessary network equipment, cabling, and tools needed to complete installations when driving to locations.
• Responsible for the RMA of defective network equipment with vendor(s)
• Traced cables down to IDF/MDF to verify correct connections to switch/servers
• Experience using network Fluke LinkRunner test equipment tracing down correct switchports to connect network devices.

Confidential, Southlake, Tx

Network Engineer

Responsibilities:

• Work with a team of Network Engineers to track down IP addresses assigned to network elements
• Knowledge of VZW networking equipment(routers, switches, firewalls, load balancers, and others)
• Ability to trace down to the switchport connected devices that may have VZW IPC conflicts.
• Proficient with routing protocols, BGP, OSPF, EIGRP.
• Proficiency in configuring Routers, Switches, ASA Firewalls, F5 Load Balancers.
• Proficiency in the use of IP Control IP Management Tool
• A strong understanding of structured network design, the ability to perform data imports into VZW IP management tool by following detailed instructions.

Confidential, Irving, Tx

Network Administrator II

Responsibilities:

• Configured Solarwinds Network Performance Monitor(NPM) 10.5
• Configured Solarwinds Server Application Monitor(SAM) 5.5
• Added all networking equipment including Cisco Routers and Switches, Servers, F5 Load Balancers, Cisco ASA Firewalls, Telecom equipment, and other associated equipment to Solarwinds
• Instructed technicians on how to monitor networking equipment with Solarwinds
• Configured vlans and assigned server ports to vlans to segment equipment by departments.
• Troubleshoot Confidential Lan Controller/Access Point connectivity issues.
• Configured FEX ports on the Nexus 2k’s daily.
• Configured Site-To-Site tunnels with Cisco ASA 5500 series devices.
• Made F5 Load Balancer configuration changes.
• Made cisco router/switch configuration changes.
• Made cisco ASA configuration changes.
• Responsible for monitoring the network with Solarwinds.
• Comfortable with Active Directory.
• Comfortable with Vspere.
• Used Wireshark to troubleshoot network issues

Confidential, Lewisville, Tx

Network Analyst /Engineer

Responsibilities:

• Maintain the GMAC network via access-list, prefix-list and route-maps, configure ether-channels.
• Configure vlans and assign server ports to vlans to segment equipment by departments.
• Configure FEX ports on the Nexus 2k’s daily.
• Troubleshoot ASA5580 site-to-site vpn and user vpn connectivity problems
• Configure Site-To-Site tunnels with Cisco ASA 5500 series devices.
• Responsible for racking, stacking, and cabling equipment in the Data Center.
• Coordinate with other departments like midrange, windows, middleware, firewall, load balancers when there are network issues.
• Troubleshoot Confidential Lan Controller/Access Point connectivity issues.
• Troubleshoot VOIP issues via an Adtran Multiplexer.
• Assist backup group in backup tape management process
• Open tickets with various Telcos to correct circuit problems.
• Responsible for monitoring network performance and correction of hardware and software problems
• Full and highest level access to all cisco routers and switches.
• Implement engineering changes on cisco router and switches.
• Coordinate with Load Balancing team during network outages
• Coordinate with Firewall team during network outages
• Comfortable with maneuvering around Cisco ONS 15454 to determine link/port status during outages.
• Comfortable with opening TAC cases with Cisco and the Cisco RMA process.
• Comfortable cabling ports Confidential the MDF.
• Used Wireshark to troubleshoot network issues
• Familiar with Checkpoint Firewalls

Confidential, Irving, Tx

Network Analyst

Responsibilities:

• Perform level 1 and 2 type troubleshooting, isolating and resolving complex network related outages for North and Latin America.
• Provide level 1 and 2 LAN/WAN support, perform hands on problem determination, manage break/fix vendor/carrier problem.
• Supported such mission critical devices which interfaced with CitiFinancial branches around the world
• Tested circuits (Frame Relay, DS1, DS3, OC3) with LECs and Telco’s running loops testing to isolate faulty equipment
• Proficiency in using SMARTS/Netcool alarm monitoring software.
• Perform installation and implementation of network equipment such as Cisco switches/routers and other network related equipment.
• Assist in coordinating outage conference calls and performs business and management notifications

Confidential, Richardson, Tx

Network Data Center Engineer

Responsibilities:

• Responsible for troubleshooting Alcatel switches network connectivity.
• Responsible for troubleshooting Alcatel DSLAMS network connectivity.
• Responsible for troubleshooting Lucent switches network connectivity.
• Responsible for troubleshooting Cisco switches network connectivity.
• Responsible for the overall network reliability of the Confidential Data Network(ASI)
• Responsible for the surveillance and maintenance of WAN including SONET, ATM, Frame Relay, and DSL equipment.
• Responsible for the coordinating and control of the circuit troubleshooting from the edge switch to the customer premise equipment
• Proficient in analyzing SMARTS/Net cool alarms to determine the direction and troubleshooting steps to be completed.
• Proactively interfacing the appropriate principals in the various departments to assure the timely resolution of network outages.